ATM stories that caught readers' attention in November

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Apple Pay, cybercrime and self-service innovation were top-of-mind in the ATM industry over the last month. But reader interest wandered over to low-tech…

ATM receipt paper — worth a closer look?

They might be seen as a commodity today, but ATM thermal papers are not all the same. And neither are their suppliers.

A small operator's guide to basic ATM care

Basic machine care isn't all that complicated. Here are five steps you can take to help ensure that your machine is always available (and inviting) to…

Grant Victor Appoints Executive Vice President, Hires Director of Channel Management

Kaysville, UT September 18, 2014— Grant Victor, a leading retail-style ATM service and solutions provider in North America, announces recent personnel…

Grant Victor Hires New Senior Vice President of Technology, Director of Marketing

Kaysville, UT September 16, 2014—Grant Victor, a leading retail-style ATM service and solutions provider in North America, announces recent additions to its…

OptConnect Recognized as Top 50 Fastest Growing Company in Utah

Kaysville, UT September 9, 2014— OptConnect, a Grant Victor company, was recently recognized by Utah Business Magazine as one of the top 50 fastest growing…

Scaling the EMV mountain

Just how serious is the EMV challenge facing U.S. ISOs?

'Operationalization?' Is that a word?

Yes it is. And it can help your business maintain higher service levels across the ATM channel and reduce costs across the board.

Repair, Refurb, Trade or Replace Aging ATMs?

The critical points in deciding how to proceed with the older ATMs in your fleet.

Presented by Triton

Barclays Africa angles to bring ATM support in-house

June 18, 2014

Barclays Africa Group reportedly wants to buy the ATM business of Bytes Technology Group, the company that currently provides its ATM support.

Banco de Credito del Peru, Diebold will install 1,000 ATMs to better serve Peru's unbanked

June 17, 2014

In an effort to reach the three-quarters of Peruvian adults who are currently unbanked, the country's principal FI is embarking on an ambitious plan to install…

Play it smart: Tips for your next ATM paper buy

It's not the hardest thing in the world, but buying the right ATM paper does take some know-how.

Accelerate profits with exceptional customer service

by Mark Smith — VP of Financial Solutions, Kahuna ATM Solutions

As ATM upgrades ramp up, your customer service team must be ready to meet the demand and reinforce customer relationships.

Boston bank goes next-gen with Red Hawk and NCR video ATMs

June 5, 2014

Boston-based South Shore Bank opened its new Hingham financial center in December 2013 with Personal Teller Machines. The technology has been so well received…

TestLink acquires ATM Parts Plus

May 14, 2014

Independent ATM solutions provider TestLink USA, part of the TestLink group of companies, has announced its acquisition of Franklin, Ohio-based ATM Parts Plus.

Brink's, Burroughs strike service agreement

April 4, 2014

Brink's U.S., a provider of secure transportation and cash management services, has entered into multi-year agreement with Burroughs, under which the latter…

Burroughs, Tidel tie up nationwide service agreement

April 1, 2014

Cash management systems provider Tidel has entered into a long term partnership with technology and services provider Burroughs to support the Tidel customer…

3 Reasons ATM Vendors Should Branch Out into Custom Manufacturing

ATM companies are poised to expand their businesses and generate more revenue.

Presented by Triton

Düsseldorf FI renews Wincor service, adds Windows 7 upgrade agreement

March 13, 2014

Wincor Nixdorf and Stadtsparkasse Düsseldorf have signed a 3-year extension to their existing hardware service agreement that covers the bank's self-service…

Maintaining ATM Uptime Vital to Merchant Relationships

Minimizing ATM downtime is critical to keeping customer confidence and decreasing lost transactions.