GTS inaugurates online ordering

June 17, 2015

Thermal paper supplier has rolled out a new online store for customers to order ATM paper, mobile printer paper and stock thermal paper.

NCR operations center opens in Kuala Lumpur

June 9, 2015

The new center is equipped to remotely manage devices including ATMs, and POS and self-service checkout terminals.

Going once … Going twice ... Reverse auctions for ATM paper

by Ben Meeks — Owner, Brian Kirk Copywriting

There can be some advantages to the practice of reverse auction buying, but there can be some hidden drawbacks, as well.

NuSource, Guaranty Bank re-up ATM servicing partnership

May 27, 2015

NuSource will deliver first- and second-line maintenance services for the Guaranty ATM fleet across five states.

Cennox buys US-based ATM service company PSSI

May 21, 2015

The UK-based company says the acquisition will support the expansion of another of its US subsidiaries, Sterling Bank Services.

CBA Georgia endorses ATM service, cash logistics provider

April 1, 2015

​Members of the Community Bankers Association of Georgia will receive special pricing on ATM maintenance and cash delivery from service provider ATM Response.

Why the paper ATM receipt isn't going extinct

by Ben Meeks — Owner, Brian Kirk Copywriting

In the rush to go digital, FIs must not alienate the important segment of their customer base that still values paper ATM receipts.

Grant Victor’s OptConnect and ATMequipment.com Hire Industry Veterans Bill Dunn, Wayne Vandekraak, Todd Hallenbeck

Kaysville, UT February 5, 2015—Grant Victor announces recent additions in two of its companies, OptConnect and ATMequipment.com. The additions comprise…

Pinnacle Bank, NuSource Financial strike ATM maintenance agreement

January 16, 2015

Minnesota-based NuSource will provide ATM maintenance services for Pinnacle's multivendor fleet in five Midwestern states.

ATM stories that caught readers' attention in November

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Apple Pay, cybercrime and self-service innovation were top-of-mind in the ATM industry over the last month. But reader interest wandered over to low-tech…

ATM receipt paper — worth a closer look?

They might be seen as a commodity today, but ATM thermal papers are not all the same. And neither are their suppliers.

A small operator's guide to basic ATM care

Basic machine care isn't all that complicated. Here are five steps you can take to help ensure that your machine is always available (and inviting) to…

Grant Victor Appoints Executive Vice President, Hires Director of Channel Management

Kaysville, UT September 18, 2014— Grant Victor, a leading retail-style ATM service and solutions provider in North America, announces recent personnel…

Grant Victor Hires New Senior Vice President of Technology, Director of Marketing

Kaysville, UT September 16, 2014—Grant Victor, a leading retail-style ATM service and solutions provider in North America, announces recent additions to its…

OptConnect Recognized as Top 50 Fastest Growing Company in Utah

Kaysville, UT September 9, 2014— OptConnect, a Grant Victor company, was recently recognized by Utah Business Magazine as one of the top 50 fastest growing…

Scaling the EMV mountain

Just how serious is the EMV challenge facing U.S. ISOs?

'Operationalization?' Is that a word?

Yes it is. And it can help your business maintain higher service levels across the ATM channel and reduce costs across the board.

Repair, Refurb, Trade or Replace Aging ATMs?

The critical points in deciding how to proceed with the older ATMs in your fleet.

Presented by Triton

Barclays Africa angles to bring ATM support in-house

June 18, 2014

Barclays Africa Group reportedly wants to buy the ATM business of Bytes Technology Group, the company that currently provides its ATM support.

Banco de Credito del Peru, Diebold will install 1,000 ATMs to better serve Peru's unbanked

June 17, 2014

In an effort to reach the three-quarters of Peruvian adults who are currently unbanked, the country's principal FI is embarking on an ambitious plan to install…