Town Hall touches on ATM industry pain points, future plans

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

The "town hall" meeting has become a highlight of the annual ATMIA US Conference, encapsulating industry-wide happenings in a tidy 60-minute package. As usual…

IADs outpacing FIs in rate of ATM fleet expansion

February 8, 2018

Independent ATM deployers accounted for 1 in 6 ATMs worldwide at the end of 2016. Eighty percent of these are located in five markets — the U.S., Japan, South…

ATMIA 2018 conference offers a view to the decade ahead in ATM innovation

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

After a year spent celebrating the 50th anniversary of the ATM, this year's ATMIA US conference theme, "Innovate and Succeed: The Next Decade for ATMs," serves…

For the small ATM operator, big opportunities

The landscape for the small ATM operator is changing rapidly,  but cash is not going away as a payment vehicle. Successful small ISOs will be nimble and…

Dolphin Debit named ATM fleet manager for Houston FCU

November 29, 2017

Harris County Federal Credit Union, a 66-year-old institution with 17,700 members and $158 million in assets, has selected Dolphin Debit to provide outsourced…

Retail-BCG announces 'extended' end-to-end ATM services

October 26, 2017

Retail Bank Consulting Group, a U.K.-based provider of ATM and business processing outsourcing, has launched extended end-to-end ATM services for the European…

4 Mid-Atlantic CUs entrust ATM management to Dolphin Debit

June 23, 2017

Four credit unions in the U.S. Mid-Atlantic region recently tapped Dolphin Debit for the management of their ATMs.

Netherlands banks exploring options for shared ATM network

June 9, 2017

ABN AMRO Bank, ING, Rabobank and Geldservice Nederland recently announced a collaboration to explore initiatives aimed at ensuring the continued availability…

For Cardtronics, 'a choppier year than usual' ahead

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

After a long run of smooth sailing, Cardtronics hits choppy waters in Q1 as it navigates software issues, EMV and the integration of its largest-ever…

Texas FCU completes outsourcing of ATM fleet to Dolphin Debit

April 13, 2017

Following the expiration of its contract with another ATM provider, Sabine Federal Credit Union of Orange, Texas, has outsourced ownership and operation of the…

Fiserv adds Florida contact, service center to support clients

March 14, 2017

Fiserv Inc., a provider of financial services technology solutions, has opened its third contact and servicing center. The company is expanding its business…

ATM outsourcing a 'Cinch' for Tennessee CU

January 31, 2017

Blue Cross Blue Shield of Tennessee Employees Credit Union has implemented the CU24 ATM Cinch program powered by Dolphin Debit, a full-service ATM management…

How Cardtronics aims to capitalize on the 'snowball effect'

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

In Cardtronics' Q3 earnings report, CEO Steve Rathgaber outlined plans to keep the company's momentum growing by becoming the ATM infrastructure partner for…

Fintech trust starts with the customer experience

Trust is hard to build and easy to lose, so it's critical to prioritize customer experience and brand leadership right from the beginning.

M&T Bank, Cardtronics announce major expansion of ATM branding agreement

August 10, 2016

M&T Bank has expanded its existing agreement with Cardtronics to include M&T Bank-branded ATMs at 120 Speedway locations in New Jersey and New York.

ATM Marketplace: Most-read features for May

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

As fast as May zoomed by, it would come as no surprise if you missed an ATM Marketplace feature or two. We've collected our top five articles here in one place…

6 reasons to outsource IT and ATM services

As FIs adapt their physical and digital branch touch points to meet customer needs, they still have to manage operational efficiency and IT infrastructure.

Vendors change direction amid a changing ATM environment

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

NCR sizes up the impact of a nearly $1B cash infusion from Blackstone and the downsizing of the ATM vendor market from Big Three to Big Two.

ATD teams with Louisiana FCU on ATM outsourcing solution

November 16, 2015

GNO Federal Credit Union has tapped Automated Transaction Delivery for turnkey management of its on- and off-premises fleet.

ATM Worldwide launches FI services business

November 5, 2015

The mission of Automated Transaction Delivery is to provide financial institutions with new delivery technologies that are easy and affordable to implement.