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Outsourcing News & Media

PAI, River City Bank forge co-branding deal

November 25, 2013

Retail ATM provider Payment Alliance International and River City Bank — both based in Louisville, Ky. — have announced a branding agreement covering ATMs in…

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Spotlight on the ATM: regulations, innovations and prognostications

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

A Q&A panel discussion sheds light on the ATM industry issues that keep deployers up at night.

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NCR signs service pact with China Resources Bank of Zhuhai

September 23, 2013

NCR Corp. has announced a 5-year technology services agreement with China Resources Bank of Zhuhai. The manufacturer will provide hardware maintenance for more…

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JHA lands bids to provide outsourced processing for mid-tier banks

September 5, 2013

The Jack Henry Banking division of Jack Henry & Assoc. Inc., a provider of technology solutions and payment processing services primarily for the financial…

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Texas CU undertakes major ATM fleet expansion

August 19, 2013

Texas Trust Credit Union is expanding its ATM presence by nearly 75 percent, adding 11 new locations to its current 15. The North Texas CU is partnering with…

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ATM operator Cardtronics is red-hot and on a roll

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

The company lights up Q2 earnings and looks to heat up the independent ATM market in Europe. 

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Diebold brings increased efficiency to UFCU ATM operations

August 8, 2013

Diebold Inc. is simplifying management and maintenance of more than 100 Opteva ATMs for University Federal Credit Union. The company has announced that it will…

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GBC Int'l Bank adopts full complement of Fiserv solutions

August 6, 2013

Los Angeles-based GBC International Bank has opted for the Precision bank platform and outsourced processing from Fiserv, as well as an array of additional…

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Travelex re-ups ATM agreement with Cardtronics

July 24, 2013

London-based Travelex has awarded Cardtronics a long-term contract extension as exclusive manager of all U.S.-based Travelex ATMs. Cardtronics operates and…

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NAB taps NCR for predictive ATM services

July 19, 2013

National Australia Bank will deploy NCR Predictive Services, a monitoring solution by NCR Corp. that anticipates ATM hardware failures before they occur…

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Mackeen Tech responds to Qatari banking boom with new ATM services

July 17, 2013

Qatari tech firm Mackeen has announced the rollout of specialized solutions for ATMs to support the growing banking sector in Qatar. 

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KBC Bank Ireland opts for TSYS processing

July 15, 2013

TSYS  and KBC Bank Ireland have signed a multi-year payments agreement under which TSYS launch the KBC debit card portfolio in Ireland. TSYS will provide its…

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FIs should consider outsourcing payments

by Dan Kramer — Senior Vice President, Marketing & Merchant Servic, SHAZAM

To compete on product innovation and customer service, rather than simply on cost, financial institutions should seriously consider outsourcing their payments…

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Threshold, Ficanex offer Canada-wide ATM Partner Program

June 24, 2013

Mississauga, Ontario-based Threshold Financial Technologies Inc., an ATM managed services provider, and Ficanex Ltd., manager of The Exchange Network, have…

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The outsourcing debate

by Rebecca Hellmann — Marketing and Sales Coordinator, Welch ATM

Famed management consultant Peter Drucker spoke extensively about outsourcing and is often credited with the idea as we know it today.

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Diebold named integrated services provider for Arkansas FCU

June 19, 2013

Diebold Inc. has been tapped to provide its full suite of integrated services to Arkansas Federal Credit Union. As a single-source provider, Diebold will serve…

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New CSI service helps take the complexity out of compliance

June 12, 2013

In an effort to offer financial institutions a simplified approach to the compliance process, Computer Services Inc., a provider of end-to-end technology…

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India's PSBs allowed to bail out of centralized ATM buying

June 10, 2013

It was a great idea in theory, but ... The finance ministry of India recently repealed its mandate that public sector banks use a centralized bidding process…

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CU24 intros comprehensive ATM outsourcing

June 10, 2013

Credit union cooperative CU24 has launched a new ATM management solution, EasyATM. The service is designed to help credit unions eliminate capital costs…

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NCR scores hat trick with 3rd trip to top 10 list of global outsourcers

May 10, 2013

NCR Corp. has announced its third consecutive top 10 ranking on the annual International Association of Outsourcing Professionals Global Outsourcing 100 list.

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