Hitachi Terminal Solutions to assume ATM management for Thai state-owned bank

February 4, 2020

HItachi Terminal Solutions (Thailand) Co. said it received an order for ATM outsourcing from Thailand's state-owned Government Savings Bank in a partnership…

Bank of Ireland, AIB put non-branch ATMs up for sale

January 31, 2020

Bank of Ireland and AIB Group are exploring the sale of their non-branch ATMs, part of a wider trend in the banking industry to outsource management of ATM…

Missouri-based United Credit Union outsources ATMs to Dolphin Debit

January 9, 2020

United Credit Union, a $180 million financial institution based in Mexico, Missouri, has outsourced its ATM operations to Dolphin Debit, a full-service ATM…

Helping ATM Deployers Manage ATM Costs More Efficiently

According to ATM industry estimates, cash-related expenses can account for around 30 percent of the cost of running an ATM fleet. Managing those costs could…

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Outsourcing: How do you not throw out the baby with the bathwater?

by Amy Castor — Editor, Networld Media Group

Outsourcing allows banks to free their staff to engage in more complex tasks, stay compliant and compete with larger banks, but it also comes with trade offs.

ATM outsourcing: A growing trend that takes the pressure off banks

by Amy Castor — Editor, Networld Media Group

As banks focus on mobile and customer experience, many are outsourcing their ATM maintenance and upkeep. The outsourcing trend, which began in the 1990s, has…

FNBO outsources entire ATM fleet to Cardtronics

July 31, 2019

First National Bank of Omaha has extended its partnership with ATM operator Cardtronics Inc., which will now provide turnkey ATM managed services to all FNBO's…

Extraco Banks expands Cardtronics partnership

July 25, 2019

Extraco Banks, an independent banking company based in central Texas, has extended its partnership with Cardtronics, an ATM service provider. 

A customer's perspective: It's time to slay a few of banking's sacred cows

by atm Atom — blogger, atmatom

We're in the midst of what appears to be a global revolution in banking. Pity the poor bank CEO struggling to make strategic decisions about branch…

Retail-BCG launches SME banking hub for rural UK

May 17, 2019

Retail-BCG has announced the introduction of an "SME banking hub" to help fill the void as banks withdraw from rural markets in the United Kingdom.

Diebold Nixdorf extends, expands self-service management agreement with Sparkasse Hannover

May 17, 2019

Diebold Nixdorf Inc. has extended its existing self-service fleet management contract with Sparkasse Hannover, Germany's sixth largest financial institution…

Cardtronics announces Q1 results, raises full-year outlook

May 3, 2019

Cardtronics PLC has announced financial and operational results for the quarter ended March 31. Among the quarter's year-over-year financial highlights:

Bank Customer Experience Awards competition now open

The annual awards honor financial institutions and fintech providers whose unique strategies and technologies are heightening the consumer experience.

Windows 10 ATM migration: The breaking point for banks?

by atm Atom — blogger, atmatom

Faced with another Windows OS migration, financial institutions are seeking relief from what seems like perpetual ATM upgrade expense and pathetically short…

Dolphin Debit forms strategic alliance with Credit Union League of Connecticut

April 11, 2019

Dolphin Debit, a full-service ATM management company, has been named a strategic partner of the Credit Union League of Connecticut, a statewide nonprofit that…

Security Service FCU taps Cardtronics for ATM fleet management

March 29, 2019

Security Service Federal Credit Union, one of the top 10 credit unions in the United States and the largest CU in Texas, has partnered with Cardtronics PLC to…

You're probably doing ATM outsourcing without realizing it … but are you doing it right?

Many financial institutions prefer to run their own ATMs — some, because they've always done it that way; others, because they believe they are best able to…

Private equity firm acquires PAI, installs ATM industry vet as CEO

March 4, 2019

Further Global Capital Management, a private equity firm focused on the financial services industry, has announced the completion on Jan. 31 of its acquisition…

ESQ intros OperationsBridge Express for community bank, credit union ATM services

February 14, 2019

ESQ Business Services Inc., a provider of advanced device monitoring solutions, has  announced the availability of OperationsBridge Express, an ATM monitoring…

ATM agreement places Nanto machines in Seven Bank's care

January 10, 2019

Tokyo-based Seven Bank announced in December that it had reached an agreement with Nara City-based Nanto Bank Ltd. to provide turnkey service for Nanto’s…