People's United Bank taps Zenmonics for omnichannel digital account acquisition platform

September 20, 2018

Bridgeport, Connecticut-based People's United Bank has tapped Zenmonics, provider of an omnichannel banking platform to transform digital account acquisition…

Banking, fintech innovators recognized with Bank Customer Experience awards

Networld Media Group, publisher of ATM Marketplace, Mobile Payments Today and World of Money, presented four awards on the evening of Thursday, Sept. 13…

CBW Bank sharpens focus on digital banking, fintech collaboration

by Will Hernandez — Editor, NetWorld Media Group

Suresh Ramamurthi, chairman and CTO of CBW Bank, opened the annual Bank Customer Experience conference with a keynote speech detailing his financial…

Podcast: USAA's branchless system for military pushes mobile banking technology forward

by Will Hernandez — Editor, NetWorld Media Group

Host Will Hernandez, discusses USAA's unique branch-less mobile banking system, which services the U.S. military. USAA is typically on the cutting edge of…

'But this is how we've always done it!': 5 ways your FI can break down barriers to a digital mindset

You can no longer look at digital as a distinct channel serving a specific segment of your customer base. Every consumer is a digital consumer, and to be in…

Bank Branch Closures – Lessons from Europe’s Banks

With more bank branch closures recently announced by some of the high street’s biggest names, Auriga is urging banks not to miss a trick when it comes to…

How Citi maximizes the mobile experience in an omnichannel banking world

by Will Hernandez — Editor, NetWorld Media Group

Mary Hines, Citi Managing Director of Customer Engagement and Innovation, described how the bank has created new opportunities for customer engagement in the…

5 key characteristics of a digital banking mindset

Every consumer is a digital consumer, and to be in banking means you have to be in digital banking. Frankly, digital is no longer an expense; it's a necessary…

Česká spořitelna: The Challenge to Improve Operational Efficiency

The challenge for Česká was effectively managing and maintaining its ATM network while also improving its operational efficiency.

Presented by KAL ATM Software GmbH

CPI, CBS partner on end-to-end instant issuance solution for CUs

July 12, 2018

CPI Card Group, a provider of EMV chip cards and related services, and Commercial Business Systems, a provider of software and IT services for credit unions…

Co-op outlines 7 strategies for CUs seeking digital transformation

July 11, 2018

A new white paper from Co-op Financial Services, Seven Strategies to Accelerate Your Digital Transformation, offers guidance for credit unions looking to…

Meet your skimmable daily source for payments and fintech news ...

by Kathy Doyle — President, Networld

This month, ATM Marketplace will be joined by an all-new publication designed to bring you a concentrated dose of the day's biggest stories about banking…

A quantum leap: How will banks cope with tomorrow's tech?

Last century, one of most dramatic changes to the banking ecosystem was the integration of digital technology, both with back office and customer-facing…

HSBC rolls out 'social humanoid robot' Pepper

July 2, 2018

HSBC Bank USA N.A. and SoftBank Robotics America, the North American arm of SoftBank Robotics Group, have partnered to bring Pepper, the "social humanoid…

Mobile banking use is skyrocketing ... Now what?

Consumers regularly log onto mobile banking to conduct routine tasks. But to keep people engaged and foster brand loyalty, banks need to constantly expand the…

NCR helps Texas Tech FCU achieve digital transformation

June 27, 2018

Lubbock, Texas-based Texas Tech Federal Credit Union has transformed its physical and digital customer experience with banking solutions from NCR Corp.

What's driving trends in branch transformation? Take the survey

June 15, 2018

ATM Marketplace is currently conducting a survey examining causes of disruption to the traditional branch model, and changes in the self-service channel and…

Consumers prefer branch to digital for banking advice — if it's a good experience

June 12, 2018

Consumers are happy with digital interactions for quick transactions, but for more substantive conversations they'd rather deal with humans, according to new…

Banks at a crossroads: The future of ATMs

In North America, the ATM channel is maintaining its central role as a core banking touchpoint with the consumer. But on the other side of the ocean, some…

FinTechVisor: It's Tinder for fintechs and banks (sort of)

May 23, 2018

Capgemini, a global provider of consulting, technology and outsourcing services, and Efma, the European Financial Management Association, have launched…