Chase to open 90 branches in 9 new markets starting this summer

March 20, 2019

Chase plans to expand its retail branches into nine top U.S. markets in 2019, while continuing to open dozens of new branch locations in greater Washington…

VSoft intros flexible, comprehensive core platform

March 19, 2019

VSoft Corp., a provider of information and technology solutions for financial institutions, has launched Wings, a flexible, comprehensive core processing…

HSBC launches wider branch rollout of Pepper the robot

March 8, 2019

HSBC Bank USA N.A. and SoftBank Robotics America, the North American arm of SoftBank Robotics Group, have announced they will begin a wider rollout of Pepper…

POPio Mobile Video Cloud adds transaction-based banking with remote deposit

March 6, 2019

POPio Mobile Video Cloud, the industry's first interactive mobile video banking solution, now has an in-video chat integration-ready remote deposit capture…

Study examines trends in branch transformation and self-service

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Our newly released free report investigates international trends and practices in branch transformation and highlights the self-service technology that…

Branch Transformation for Financial Institutions: An Industry Guide

ATM Marketplace surveyed financial institutions (FIs), worldwide and conducted detailed interviews with leading European and North American FIs and consultants…

Presented by Auriga

How Republic Bank is shaping the in-branch digital experience

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Trying to choose from an infinite variety of technology tools available to FIs can be overwhelming, Madhu Reddy, senior vice president and chief information…

Kuwait bank taps TrueConf for virtual banking system

February 7, 2019

Commercial Bank of Kuwait deployed TrueConf's video banking system to connect 68 remote bank branches with headquarters and enable communication between…

Now trending in the banking industry

Banking had a big year in 2018 as challengers began to push past being tech-y niche offerings to become mainstream providers. What might 2019 bring? Here are a…

Delivering the ultimate customer experience across banking touch points

At the Bank Customer Experience Summit last fall, Andrea Boone, executive director of FSO digital at EY, spoke with Tim Tang, director of enterprise solutions…

Cummins Allison helps New York FCU grow with self-service technology

January 9, 2019

Cummins Allison, a provider of ATMs and coin, currency and check-processing technology, has teamed with Ogdensburg, New York-based St. Lawrence Federal Credit…

Maintaining Security in an Insecure World

Consumers are increasingly demanding online and mobile financial products to support their digital lifestyles. Is your financial institution prepared to ensure…

How digital signage can enhance the bank customer experience

by Debbie Wilson-DeWitt — Marketing Communications Manager, Visix, Inc.

Digital signage isn't just about delivering dazzling experiences; it's also about building a closer and more mutually beneficial relationship between the…

How financial institutions can build trust with digital signage

by Sean Matthews — President & CEO, Visix, Inc.

Consumers are most likely to trust a financial institution that provides them with reliable information and services in a timely fashion; digital signage can…

Auriga helps Millennium BCP to create next-generation branches

December 11, 2018

Portugal’s largest private bank has undertaken an extensive branch transformation project, and has called upon Auriga to provide the software that will drive…

Wells Fargo firing regional branch managers linked to fake account scandal

December 7, 2018

A little more than two years after the fake account scandal broke at Wells Fargo, and on top of the firing of approximately 5,300 employees linked to the…

Elavon partners with GeorgiaTech incubator program to support fintech innovation

December 7, 2018

Elavon, a global payments provider and subsidiary of U.S. Bancorp, has announced a three-year financial commitment to financial and payments technologies…

Open banking, fintechs and the shape of things to come

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

At the Bank Customer Experience Summit this fall in Chicago, Ryan Tuttle of Euromonitor International spoke with Tim Tang, director of enterprise solutions at…

Accenture acquires Italian bank tech provider SEC Servizi

December 4, 2018

The Intesa Sanpaolo Group and Accenture have completed the banking group's sale to Accenture of its 80.8 percent interest in SEC Servizi Spa, a company that…

Emerico unveils R35 self-service robot for banking environments

November 27, 2018

Emerico, a U.S.-based provider of banking and retail technology, has unveiled its R35 self-service robot. The R35 is the latest addition to a line of Emerico…