The Value of Investing in In-branch Video Banking

As banks pilot or expand their video banking plans, what should they consider? Follow 5 easy tips.

Presented by Auriga

Temenos launches SaaS banking service in US to speed digital transformation

January 21, 2020

Temenos AG, a Geneva-based banking software company, announced the launch of its banking-as-a-service platform in the U.S., which it says can help launch a…

How can Banks use Technology to Humanise Services?

How can banks use technology to humanise their services and be more empathetic? This white paper considers some of the likely steps.

Presented by Auriga

Raisin acquires Choice Financial to let US banks offer customized savings accounts

January 15, 2020

Raisin, a Berlin-based wealth management platform, agreed to buy Choice Financial Solutions, a software firm that will allow American banks and credit unions…

Temenos launches cloud-based banking distribution services

January 14, 2020

Temenos, a Switzerland-based banking software developer, announced the launch of Temenos Infinity Distribution Services, a suite of cloud-based banking…

Capital One's Winninger addresses the bank cafe experience

Reimagining the in-branch customer experience has become an increasingly important challenge amid the rise of mobile banking an alternative payment options.

4 Belgian banks plan to roll out shared ATM network

January 10, 2020

Four Belgian banks, including Belfius, BNP Paribas Fortis, ING and KBC, have announced plans to launch a bank-neutral ATM network starting in 2021, which…

NEC unit Banqsoft acquires E Foqus financial software business

January 7, 2020

NEC Corp. announced that Banqsoft, a Norway-based subsidiary of its Denmark-based KMD unit, has acquired part of Danish software firm E Foqus, specifically the…

HSBC limits access to certain Hong Kong branches, ATMs due to protests

January 7, 2020

HSBC confirmed that it has taken reduced hours at some self-service machines and branches in Hong Kong to protect facilities due to the ongoing pro-democracy…

Merging digital and in-person services for the next generation of banking customers

It’s important for banks to understand the demands of Gen Z consumers and plan ahead, in order to provide the services and capabilities that this next wave of…

BBVA launches sales on Amazon with eye towards financial products

January 2, 2020

BBVA, the Spanish banking group, has launched a plan to sell products on Amazon, starting with renowned restaurant El Cellar de Can Roca, part of a larger plan…

Hyosung bets big on cash recycling with MX8000 series ATMs

by Amy Castor — Editor, Networld Media Group

ATM manufacturer Hyosung America launched three new ATM recyclers, completing its MX8000 family and bringing the total number of ATMs in the series to nine.

Why IADs need to pay close attention to next-gen ATM

by Amy Castor — Editor, Networld Media Group

Donna Embry is the SVP of global payment strategies at Evolve Bank & Trust, and she's involved with next-gen on multiple levels. ATM Marketplace spoke with her…

5 tips for enhancing the in-branch video banking experience

by Mark Aldred — Head of Sales, Auriga

Even in the age of online banking, there is nothing like speaking to an actual person. Auriga's Mark Aldred steps us through how to implement video banking in…

Rural areas hardest hit by branch closings, the Fed says

November 27, 2019

More than half of U.S. counties lost access to bank branches between 2012 and 2017, with rural consumers hardest hit by the decline, the Federal Reserve said…

Britain's TSB Bank to shutter 82 branches

November 27, 2019

Britain's TSB Bank announced Monday that it will close 82 branches next year in an effort to reduce costs by 100 million pounds ($128 million).  

People's United Bank to close 18 branches in Connecticut

November 22, 2019

People's United Bank will close 18 branches across Connecticut between now and April. Most of the closings will be in the Hartford area. 

Taiwan's financial regulator: ATMs won't disappear, they'll just become smarter

by Amy Castor — Editor, Networld Media Group

November 20, 2019

Taiwan has been pushing toward cashless payments. However, its financial regulator reassured citizens on Tuesday, that despite those efforts, ATMs will not…

4 ways banks can prepare staff for next-gen ATM technology

by Rebecca Cicarelli — Marketing Director, BranchServ

Swapping out long-standing and reliable ATM equipment for state-of-the-art technology that's new and unfamiliar may not come easy, especially for staff.

Singapore's DBS Bank to shut down all its ATMs in Taiwan

November 18, 2019

Singapore's DBS Bank has decided to shut down all of its ATMs in Taiwan by early next year as its clients shift to online services and paying with cards.