Bank / Credit Union News & Media
Landmark Credit Union intros Clinc's chatbot
October 11, 2021
Landmark Credit Union, a credit union with 5,000 branches in the U.S., has introduced Clinc's voice and text-enabled chatbot for its more than 370,000 members.
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How to improve banking customer experience with right mix of digital tools, personal touch
Even with digital tools, one of the most important parts of any client experience is complementing online offerings with a personal touch. As financial…
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Post Technologies, Glia deliver chatbot with live chat integration to 7 credit unions
October 6, 2021
Posh Technologies, a conversational AI company, has partnered with Glia, a digital customer service solutions provider, to deliver an integrated chat solution…
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JPMorgan Chase invests $100M in minority-led financial institutions
October 6, 2021
JP Morgan Chase is investing $100 million into Black, Hispanic and minority-led depository institutions and community development financial institutions, which…
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Bank Customer Experience Summit closing keynote addresses how banks can succeed in a digital banking world
by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator
One major challenge for banks is the rise of digital challengers and neobanks, which have disrupted the banking world and business models. The closing keynote…
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Profit online bank offers free bookkeeping, accounting
October 5, 2021
Profit, an online bank, has introduced an all-in-one business bank account that offers bookkeeping and accounting for free. The company did this to help people…
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Global ATM market to reach $27.7B by 2026
October 4, 2021
The global ATM market is expected to reach $27.7 billion b 2026, growing at a compound annual growth rate of 5.8% from 2020 to 2026, according to a report by…
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3 bankers share insights on banking hot topics
by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator
When it comes to banking, there's no shortage of hot topics and pressing issues. In order to provide insight into these issues, the Bank Customer Experience…
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Bank of America boosts Intelligent Receivables solution with additional languages
September 30, 2021
Bank of America has updated its Intelligent Receivables solution to allow clients to process payments and remittances data with payment instructions in…
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Lemonway intros opening banking service
September 29, 2021
Lemonway, a French payments service provider, has introduce its Pay By Bank service through a partnership with open banking platform Tink. This service will…
read now5 banks partner with Jack Henry for core system tools
September 29, 2021
Five community banks recently partnered with Jack Henry & Associations Inc., a technology and payment processing services company, to integrate its Core…
read nowJPMorgan inks acquisition of college financial planning platform Frank
September 28, 2021
JPMorgan Chase & Co. has acquired Frank, a college financial planning platform, which provides a variety of college planning tools including Easy FAFSA…
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How to move from transactional to relational banking
by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator
If there is one constant need for banks, it is the need to acquire new customers and to convert them into lifelong customers; however, accomplishing this task…
read nowWinSouth Credit Union partners with ATM USA for ATM outsourcing
September 24, 2021
WinSouth Credit Union, a financial institution based in Northeast Alabama, has partnered with ATM USA, an ATM outsourcing company, to deliver three ATMs to its…
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BankProv expands lending team for cryptocurrency
September 23, 2021
BankProv, a commercial bank and subsidiary of Provident Bankcorp Inc. is expanding its specialty lending team with Ryan Fox who will serve as assistant vice…
read nowAvail Finance integrates Scienaptic AI's credit decisioning platform
September 23, 2021
Avail Banking, a neo banking platform provider, has integrated Scienaptic AI's credit decisioning platform to boost that service for India's blue-collared…
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4 experts share digital banking insights at Bank Customer Experience Summit
by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator
Digital banking is here to stay, but doing it properly requires the right practices and tools. Four experts at the Bank Customer Experience Summit, held in…
read nowLive Oak Bank converts to Finxact's open banking platform
September 21, 2021
Live Oak Bank, a subsidiary of Live Oak Bancshares Inc. based in Wilmington, North Carolina, has converted its retail and commercial deposit accounts to…
read nowBankID integrates OneSpan's anti-fraud solutions
September 21, 2021
BankID, a provider of electronic ID for Norwegian's government and banks, has partnered with OneSpan, a digital banking transaction security company, to…
read nowFreedom Bank partners with BizEquity to intro business valuation loan product
September 20, 2021
The Freedom Bank of Virginia, based in Fairfax, Virginia, has partnered with fintech BizEquity to roll out its valuation program for business valuation loans…
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