Google launches AI voice analytics tool for bank compliance

November 28, 2023

Google partnered with Symphony, a technology firm, to deliver generative AI voice analytics to banks and investment firms to help these businesses track and…

How has banking evolved with neobanks?

As our lives continue to become more digital, consumers are fuelling the omnichannel revolution and expect a frictionless experience in every aspect of their…

Santander Bank intros Essential Checking account with no overdraft fees

November 27, 2023

Santander Bank N.A. introduced its Santander Essential Checking account which features no overdraft fees. Instead, it will charge a $4 monthly fee that can be…

Police on lookout for suspects in Connecticut ATM shootout

November 22, 2023

Police in Meriden, Connecticut are on the lookout for suspects who shot an individual during a failed ATM robbery at an Ion Bank branch. Two individuals pulled…

How cash-in-transit ensures a resilient cash cycle

by Renato Diato — Global Vice President and Head of Commercial Solutions, Currency Management Solutions, Giesecke+Devrient

In times of crisis and uncertainty, cash plays an important stabilizing role. A resilient cash cycle that ensures a reliable supply is therefore essential.

Tri Counties Bank gives $100K for low-income housing grants

November 21, 2023

Tri Counties Bank worked with the Federal Home Loan Bank of San Francisco to give one $50,000 grant to Community Housing Improvement Program and another to the…

Citizens gives $200K grant to Pittsburg film industry

November 20, 2023

Citizens gave a $200,000 grant to the Pittsburgh Film Office, which aims to expand the film industry in southwestern Pennsylvania. The grant will be used for…

Ameris Bank appoints homebuilder lead

November 20, 2023

Ameris Bank, a Georgia-based institution, has promoted Ross McWilliams to serve as EVP and managing director of its homebuilder division. This division offers…

ATM, Self-Service Software guide offers exclusive information on industry

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

The 2023 ATM and Self-service Software Trends Guide delivers in-depth research based on interviews and survey data from financial institutions worldwide on how…

Thieves target ATM with 'jaws of life'

November 17, 2023

Thieves have used the "jaws of life" to pry open ATMs in Virginia and Maryland. They first targeted an ATM at a TD Bank, where they failed to get the door off…

Regions Bank earns Military Friendly Employer award

November 17, 2023

Military Friendly designated Regions Bank as a 2024 Military Friendly Employer with a Silver Designation, an award given to companies that score within 20% of…

2023 ATM & Self-Service Software Trends

The ATM and self-service industry is here to stay, but it’s no longer business as usual. We are at the cusp of a self-service revolution where market players…

Presented by KAL ATM Software GmbH

Keybank awards $200K grant to Albany Black Chamber of Commerce

November 16, 2023

The Keybank Foundation gave a $200,000 grant to the Albany Black Chamber of Commerce to provide funding for resources, networking and workshops to help Black…

Premium finance market to reach $139B by 2032

November 16, 2023

The premium finance market is expected to grow from $47.8 billion in 2022 to $139.7 billion by 2032, seeing a compound annual growth rate of 11.5% from 2023 to…

Tampa man allegedly stole $450K from banks with 20 fake IDs

November 15, 2023

James Scannapieco, a man from Tampa, Florida, was arrested for allegedly using 20 fake IDs to steal almost $450,000 from 36 Florida banks. He targeted Fifth…

Banks embrace rewards, personalized tools for small businesses

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

How can banks help small businesses? By taking lessons from consumer products and offering them rewards, tools and personalized services.

Zelle begins refunding scam victims by clawing back funds from scammers

November 14, 2023

Zelle, a peer-to-peer payments app owned by seven banks, has begun refunding victims of imposter scams after pressure from regulators. The 2,100 financial…

Tri Counties Bank donates to Kern County Small Business Academy

November 13, 2023

Tri Counties Bank, based in Chico, California, donated $50,000 to the Kern County Hispanic Chamber of Commerce, which will use the funds for its 2023 Small…

Bank of America expands funding for Veteran Loan Fund

November 13, 2023

Bank of America provided $10 million as an additional funding round for the Veteran Loan Fund, doubling its existing two-year commitment, which has funded more…

The future of banking: Overhauling customer experience strategies

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

What is the key to banking success in the current market? The answer is to overhaul customer experience strategies to meet consumers where they are.