Mobile services pay off for FIs, research finds

January 25, 2016

Credit union members who use mobile banking generate 36 percent more for the FI revenue than branch-only users; for banks the payoff is twice the size — 7…

Was the ATM a disruptive innovation?

by Bernardo Batiz-Lazo — Professor of Business History, Bangor University

Since its introduction, it's become an integral part of the payments ecosystem and the second most important banking channel after the branch. It that…

New industry group to address FIs' unique ATM concerns

January 19, 2016

The forum was formed by ATMIA to provide a platform for the discussion of ATM challenges and solutions specific to banks and credit unions.

Millennials 'not wed' to traditional FIs, study concludes

January 19, 2016

New research underscores the urgent need for FIs to prove that their products and services offer as much 'value and utility' as those of emerging nonbank…

Online FI named to Fortune's 'fastest-growing' list

January 19, 2016

Recognition follows Bank of the Internet's recent designation as the nation's best online-only bank for ATM users, based on its no-fee policy.

PenFed CU continues next-gen trend with new Guam branch

January 19, 2016

Like recently opened facilities in Puerto Rico and Florida, the new location features an open floor plan and state-of-the-art ATMs and ITMs, the CU says.

ANZ SDM Video Case Study

ANZ deployed 800 NCR SelfServ ATMs including Scalable Deposit Module (SDM) over 18 months in an amazing range of locations around Australia. Peter Tilton of…

Deutsche Postbank self-service solutions put control in customers' hands

January 13, 2016

Intelligent deposit ATMs and consulting kiosks from NCR will provide 24/7 access to banking services and information.

Fearless 2016 projections

No matter where you sit in the payments field, buckle up and be prepared for what could be a wild ride.

India's J&K Bank expands ATM network to 1,000 units

January 7, 2016

The J&K fleet serves 2.3 million cardholders, including customers in some of the most remote reaches of the Himalayas, the FI says.

Tangerine bank tries out chat-based financial transactions

January 7, 2016

A new online — and soon to be mobile — service enables customers to interact with a banker personally and conduct transactions privately within the chat box.

Emirates NBD intros interactive teller machines

January 6, 2016

The Dubai-based FI says it is the first in the region to offer customers the convenience of live teller services outside of regular banking hours.

PenFed opens next-gen branch in Puerto Rico

January 5, 2016

The war department CU has intro'd interactive devices and an open floor plan in a non-base location to allow convenient access for all members, regardless of…

In it for the long haul

by Richard Buckle — Founder and CEO, Pyalla Technologies, LLC

In the long run, it's going to be a question of how creative we can be when thinking of what needs to be dispensed to authorized ATM users.

The best bank for ATM users? You might be surprised

December 29, 2015

It's an FI you might not have heard of — and it doesn't own a single ATM.

Bank Simpanan intros virtual teller technology on Cisco platform

December 21, 2015

The bank is Malaysia's first financial institution to implement virtual teller machines, Cisco says.

Alaska USA FCU expands surcharge-free ATM access

December 17, 2015

The $6.1B FI has joined the Allpoint ATM network, extending surcharge free ATM access to its half-million members across the country.

What the 'Terminator' can teach us about boomer banking

Despite the spotlight on millennials, it's boomers who still hold the nation's wealth. Your level of engagement with them in all channels will determine…

Utah CU goes high tech at new branch serving U students

December 15, 2015

To cater to a young, tech-oriented demographic, leadership at First Deseret CU chose to outfit the branch with interactive teller machines rather than…

Burroughs scanner certified with Acuant ID verification

December 15, 2015

The Professional Elite scanner uses idScan to capture the image of a government-issued ID and automatically transfer the information to an FI's systems.