Suncoast CU teams with FMSI to track branch customer experience

May 10, 2016

FMSI, a provider of branch software for financial institutions, has implemented its Omnix Lobby Tracker solution at Suncoast Credit Union.

NCR, Huntington to offer bundled ATM lease financing

May 5, 2016

NCR Corp. has signed a strategic alliance agreement with Huntington Technology Finance to provide lease financing for NCR ATMs — including…

FIs rate well as providers of payment tech, but few are focused on it

May 5, 2016

A survey of more than 1,100 executives from leading banks, retailers and billing organizations across the Americas, APAC and EMEA has found that while 8…

Study: ATM, mobile, online channels key to customer satisfaction at big banks

May 4, 2016

Big banks have "significantly improved" in overall customer satisfaction, while midsize banks have declined and regional banks have plateaued, according to the…

Glory, Deutsche Postbank implement closed-loop cash-handling system

May 4, 2016

Glory Global Solutions, a provider of secure cash management products, has been commissioned by Deutsche Postbank AG to equip approximately 1,000 of its…

Cardtronics acquires off-premises ATMs from Chase

May 2, 2016

Cardtronics Inc has acquired 2,586 cash-dispensers from Chase Bank. The machines are situated mainly in high-traffic retail stores, according to a Cardtronics…

ARCA intros Solo CM18 cash recycler for individual users

May 2, 2016

ARCA, a provider of cash automation technology, has added the CM18 Solo cash recycler to its product portfolio. The Solo is designed for single users and is…

Contactless Transactions at the ATM What You Need to Know

Contactless transactions seem to be growing in popularity in the United States and abroad. As trends continue to point toward a contactless future, it is…

Budapest ATMs get 'Steampunk'd'

April 29, 2016

In celebration of Budapest100, an annual urban civil festival celebrating the 100-year-old buildings of Budapest, CIB Bank recently showcased a pair of…

US Bank launches loyalty app pilot

April 29, 2016

U.S. Bank has launched Deal Local, a mobile app designed to help local businesses attract new customers and build loyalty with existing customers through deals…

FIs unseated as top targets of cybercrime

April 21, 2016

The retail sector claimed the unenviable No. 1 position on the list, experiencing almost three times as many attacks as the financial sector last year.

The groundwork: 3 essentials for successful branch transformation

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

The recent webinar, "Clearing the path for branch transformation: 3 management tactics to succeed," offered insights on achieving customer service that is both…

The State Council organizes diplomats from 14 countries to GRGBanking

On April 19, 2016, the activity "Expat's Eye-Innovative China" hosted by the State Council Information Office was held in Guangzhou and Dongguan, Guangdong…

Bankrate ranks FIs with largest ATM fleets

April 19, 2016

Together, the top three fleets constitute more than one-third of all bank-owned ATMs in the U.S.

ATMIA sets the record straight with member categorization system

April 19, 2016

The new member categorization system decisively disproves the mistaken perception that the organization is focused only or primarily on banks, says ATMIA CEO…

Giesecke & Devrient's CloudPay integrates Visa Token Service for bank wallets

April 19, 2016

The Visa Token Service helps provide provisioning and life-cycle management services for payment applications on Host Card Emulation-enabled mobile devices.

Navigating digital disruption in financial services

A look at how today's startups are pushing traditional banks to find new ways to stay relevant to an ever-evolving consumer.

Navigating branch transformation: 3 secrets to success

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

A webinar on Tuesday, April 19, will look at tactics that can help FIs make their way through a maze of challenges and achieve amazing branch transformation…

$1.3B Connexus CU joins Co-op ATM network

April 12, 2016

Members of the Wausau, Wisconsin-based FI will gain surcharge-free access to 30,000 ATMs nationwide through their CU's new agreement with Co-op Financial…

Report: Millennials clearly moving away from bank account ownership

April 11, 2016

By one measure — i.e., checking and savings accounts — traditional FIs are losing out on younger customers, but by a broader measure, business from this…