Deutsche Postbank self-service solutions put control in customers' hands

January 13, 2016

Intelligent deposit ATMs and consulting kiosks from NCR will provide 24/7 access to banking services and information.

Fearless 2016 projections

No matter where you sit in the payments field, buckle up and be prepared for what could be a wild ride.

India's J&K Bank expands ATM network to 1,000 units

January 7, 2016

The J&K fleet serves 2.3 million cardholders, including customers in some of the most remote reaches of the Himalayas, the FI says.

Tangerine bank tries out chat-based financial transactions

January 7, 2016

A new online — and soon to be mobile — service enables customers to interact with a banker personally and conduct transactions privately within the chat box.

Emirates NBD intros interactive teller machines

January 6, 2016

The Dubai-based FI says it is the first in the region to offer customers the convenience of live teller services outside of regular banking hours.

PenFed opens next-gen branch in Puerto Rico

January 5, 2016

The war department CU has intro'd interactive devices and an open floor plan in a non-base location to allow convenient access for all members, regardless of…

In it for the long haul

by Richard Buckle — Founder and CEO, Pyalla Technologies, LLC

In the long run, it's going to be a question of how creative we can be when thinking of what needs to be dispensed to authorized ATM users.

The best bank for ATM users? You might be surprised

December 29, 2015

It's an FI you might not have heard of — and it doesn't own a single ATM.

Bank Simpanan intros virtual teller technology on Cisco platform

December 21, 2015

The bank is Malaysia's first financial institution to implement virtual teller machines, Cisco says.

Alaska USA FCU expands surcharge-free ATM access

December 17, 2015

The $6.1B FI has joined the Allpoint ATM network, extending surcharge free ATM access to its half-million members across the country.

What the 'Terminator' can teach us about boomer banking

Despite the spotlight on millennials, it's boomers who still hold the nation's wealth. Your level of engagement with them in all channels will determine…

Utah CU goes high tech at new branch serving U students

December 15, 2015

To cater to a young, tech-oriented demographic, leadership at First Deseret CU chose to outfit the branch with interactive teller machines rather than…

Burroughs scanner certified with Acuant ID verification

December 15, 2015

The Professional Elite scanner uses idScan to capture the image of a government-issued ID and automatically transfer the information to an FI's systems.

Caffeine-fueled dreams of a new kind of branch

by Tom Harper

What will the branch of the future really look like? Let's think outside the brick-and-mortar box for a moment.

PNB offers ATM fee relief for Chennai flood victims

December 11, 2015

The bank says its 81 branches and 82 ATMs in the city are fully operational in the wake of flooding judged to be the worst to occur anywhere in the world in…

Wells Fargo plans national rollout of mobile-ATM functionality in 2016

December 9, 2015

Customers will be able to use their mobile device to designate the type and amount of an ATM transaction prior to arriving at a Wells Fargo ATM.

Mobile-first FI pursues fast-paced expansion across Europe

December 9, 2015

Number26 says its popular mobile bank account (with free ATM access) is the antidote to 'a bad user experience and overpriced retail banking products.'

KeyBank to brand Cardtronics ATMs at Cleveland airports

December 8, 2015

Customers of the FI will have surcharge-free access to Cardtronics-owned and -operated ATMs located in two of the city's airport terminals.

FI uptake of mobile apps jumps 25 percent within 1 year

December 3, 2015

The upper Midwest boasts the highest penetration of mobile banking apps among FIs, research from Maluzai Software finds.

Digital Insight, FICO team to provide credit score access to FI customers

December 3, 2015

By sharing scores and related information with customers and members, financial institutions can increase engagement and loyalty, the company says.