Caffeine-fueled dreams of a new kind of branch

by Tom Harper

What will the branch of the future really look like? Let's think outside the brick-and-mortar box for a moment.

PNB offers ATM fee relief for Chennai flood victims

December 11, 2015

The bank says its 81 branches and 82 ATMs in the city are fully operational in the wake of flooding judged to be the worst to occur anywhere in the world in…

Wells Fargo plans national rollout of mobile-ATM functionality in 2016

December 9, 2015

Customers will be able to use their mobile device to designate the type and amount of an ATM transaction prior to arriving at a Wells Fargo ATM.

Mobile-first FI pursues fast-paced expansion across Europe

December 9, 2015

Number26 says its popular mobile bank account (with free ATM access) is the antidote to 'a bad user experience and overpriced retail banking products.'

KeyBank to brand Cardtronics ATMs at Cleveland airports

December 8, 2015

Customers of the FI will have surcharge-free access to Cardtronics-owned and -operated ATMs located in two of the city's airport terminals.

FI uptake of mobile apps jumps 25 percent within 1 year

December 3, 2015

The upper Midwest boasts the highest penetration of mobile banking apps among FIs, research from Maluzai Software finds.

Digital Insight, FICO team to provide credit score access to FI customers

December 3, 2015

By sharing scores and related information with customers and members, financial institutions can increase engagement and loyalty, the company says.

New self-service concepts promise a bright future for the ATM

The challenge is to find practical pathways for new ATM capabilities that align with the more efficient, more integrated retail banking model of the future.

Cosmos expands ATM, payments capabilities with SmartVista

November 30, 2015

The solution consolidates disparate systems into one platform to increase speed to market for new functionalities and products, BPC says.

Chase rolls out self-service teller units in Oregon

November 30, 2015

The in-branch kiosks allow the user to perform basic transactions, such as cash withdrawals and credit card and mortgage payments.

Banamex customers gain 24/7 ATM deposit availability

November 23, 2015

NCR is outfitting Banamex, a major Mexican bank, with SelfServ intelligent deposit ATMs at all of the FI's branches.

Zenmonics Selects ESQ OperationsBridge For Kiosk Management

Zenmonics, a leader in technology services and licensed solutions for the global financial services market, has selected the ESQ OperationsBridge platform for…

Chase among latest issuers to add Samsung Pay support

November 23, 2015

Navy Federal Credit Union also is a new Samsung Pay supporter.

Guide looks at next-gen ATM management for omnichannel FIs

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

The recently published free guide 'ATM Monitoring Technology for Omnichannel Banking Systems' addresses the benefits and challenges of migration to next-gen…

Tech-driven FIs more trustworthy, survey finds

November 18, 2015

Approximately 70 percent of all adults — and 85 percent of millennial adults — equate digital proficiency with trustworthiness, a US Bank report says.

ATD teams with Louisiana FCU on ATM outsourcing solution

November 16, 2015

GNO Federal Credit Union has tapped Automated Transaction Delivery for turnkey management of its on- and off-premises fleet.

To TellerInfinity and Beyond ...

November 9, 2015

Beyond Bank has installed Glory's new teller-assisted solution in order to speed up consumer transactions and achieve optimum cash management.

Can financial institutions monetize cash transactions?

What if banks could introduce a payments innovation that would raise consumers' estimation of them and add to the bottom line in the process? Maybe they can.

Bank of Ireland ATM policy peeves consumer groups

November 5, 2015

The bank unleashed a torrent of criticism when it introduced new rules that required customers to use ATMs rather than teller windows.

Study: Hispanics omnichannel users of banking services

November 5, 2015

FIs trying to attract Hispanic customers should emphasize the breadth of their banking options, a new study says.