How are you driving digital engagement in the branch?

Evolving technology has enabled financial institutions to answer today's consumer expectations for better, more convenient banking. That focus on the customer…

Lost in translation? The changing language of transactions

by Richard Buckle — Founder and CEO, Pyalla Technologies, LLC

Payments solutions, networks and end points will have to continue to support a duopoly of plastic and cash, even as our understanding of what a payments end…

Study predicts notable increase in auto-deposit, recycling ATMs

December 29, 2016

An increasing number of bank customers are aware of — and want to see more of — deposit automation terminals, a new RBR report reveals.

50 years of ATM innovation — and no end in sight

by Tom Harper

It seems extraordinary that, 50 years after its introduction, the ATM remains at the forefront of the consumer banking experience. There's one inalienable…

NedBank rolls out NCR Interactive Teller in bid to enhance efficiency, service

December 9, 2016

NCR Corp. has teamed with Nedbank, one of South Africa's largest financial institutions, to introduce NCR Interactive Teller.

ATM Marketplace: November's top 5 reads

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

November served up heaping helpings of innovation (branch transformation, cardless ATM access, brainstorming the self-service devices of the future) and…

PAI, Sionic Mobile partner on ATM-based iBeacon rewards program

December 8, 2016

Sionic Mobile, a cloud-based mobile commerce company, and Payment Alliance International, a provider of electronic payment processing solutions, have formed a…

Azerbaijani bank embraces advanced ATM technology

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The International Bank of Azerbaijan has introduced a digital, fully automated self-service branch banking concept that targets 'almost any customer interested…

Hyosung America Comes Out On Top Against Diebold Nixdorf in a Preliminary Ruling from the ITC

IRVING, Texas /PRNewswire/ -- Hyosung America (Hyosung), the largest and fastest growing ATM provider in the United States, is proud to announce that the U.S.

3 keys to successful branch transformation

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

As financial services become more and more commoditized, FIs are finding that branch transformation is the best way to differentiate themselves. But they are…

Diebold, Cuscal test benefits of beacon technology at ATMs

November 22, 2016

Diebold Nixdorf and Cuscal Ltd., an Australian payment solutions provider, are exploring the benefits of beacon technology to drive connected commerce and…

Omnichannel Marketing for Financial Institutions: An Industry Guide

ATM Marketplace surveyed financial institutions, (FIs) worldwide and conducted detailed interviews with leading European and North American FIs and consultants…

Presented by Auriga

The Scottish invention that dispenses cash: Honor its history, marvel at its future

by Ron Delnevo — Chairman, Cash and Card World

ATMIA Europe Executive Director Ron Delnevo looks to a future where the ATM serves as a "community financial services hub," a one-stop shop for everything to…

Abu Dhabi FI adopts NCR voice-guided ATM technology

November 14, 2016

Abu Dhabi Islamic Bank will add NCR voice-guided technology to 20 ATMs to enable visually impaired customers to conduct unassisted ATM transactions. The new…

2017: A big year for the ATM industry

by Mike Lee — CEO of the ATM Industry Association, ATM Industry Association

As we approach the 50th anniversary of the ATM and the 20th anniversary of the ATM Industry Association, both in 2017, there is plenty to celebrate and…

5 big ideas in retail banking and how 2 companies came up with them

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

On Nov. 15, ATM manufacturer Diebold Nixdorf will unveil winning concepts from its global crowdstorming initiative seeking the brightest new ideas in…

PAI to deploy MagTek cardless ATM, mobile payment solution

November 8, 2016

MagTek, a provider of mobile payment security solutions, and Payment Alliance International, a provider of ATM processing, maintenance services, equipment…

Minnesota FI, IAD partner on personal teller machine project

November 7, 2016

NuSource Financial and Heritage Bank, an institution with offices serving customers in Minnesota and Iowa, are partnering in a branch transformation project…

The 'ultimate bank customer experience': Are we there yet?

At the BCX Summit, CarrieAnne Cormier of Avidia Bank talked about the importance of serving customers with the right balance of high-tech and high-touch.

Cardless cash transactions: Do consumers care?

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Yes, they do. Which is why the ATM industry has seen a steady stream of rollouts this year — not only by financial institutions, but also by independent…