Abu Dhabi FI adopts NCR voice-guided ATM technology

November 14, 2016

Abu Dhabi Islamic Bank will add NCR voice-guided technology to 20 ATMs to enable visually impaired customers to conduct unassisted ATM transactions. The new…

2017: A big year for the ATM industry

by Mike Lee — CEO of the ATM Industry Association, ATM Industry Association

As we approach the 50th anniversary of the ATM and the 20th anniversary of the ATM Industry Association, both in 2017, there is plenty to celebrate and…

5 big ideas in retail banking and how 2 companies came up with them

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

On Nov. 15, ATM manufacturer Diebold Nixdorf will unveil winning concepts from its global crowdstorming initiative seeking the brightest new ideas in…

PAI to deploy MagTek cardless ATM, mobile payment solution

November 8, 2016

MagTek, a provider of mobile payment security solutions, and Payment Alliance International, a provider of ATM processing, maintenance services, equipment…

Minnesota FI, IAD partner on personal teller machine project

November 7, 2016

NuSource Financial and Heritage Bank, an institution with offices serving customers in Minnesota and Iowa, are partnering in a branch transformation project…

The 'ultimate bank customer experience': Are we there yet?

At the BCX Summit, CarrieAnne Cormier of Avidia Bank talked about the importance of serving customers with the right balance of high-tech and high-touch.

Cardless cash transactions: Do consumers care?

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Yes, they do. Which is why the ATM industry has seen a steady stream of rollouts this year — not only by financial institutions, but also by independent…

Cardless ATM access, international remittances meet up in Pin4, Viamerica venture

October 26, 2016

Remittance company Viamericas Corp. and Pin4, an independent cardless cash ATM network, have completed a partnership initiative targeting the U.S. P2P payments…

Diebold highlights end-to-end connected solutions at Vegas event

October 26, 2016

Diebold Nixdorf demonstrated its connected commerce solutions this week at the Money20/20 conference in Las Vegas. The solutions provide "a 360-degree view of…

It's time to redesign card technology for ATMs

The ATM industry could benefit greatly from the banks' drive to implement new, consumer-driven contactless and smartphone-based technologies.

Banco Popular pilots advanced analytics solution from Diebold Nixdorf

October 21, 2016

Banco Popular, the largest bank in Puerto Rico, is partnering with Diebold Nixdorf to pilot advanced predictive maintenance analytics.

Partnership to provide biometric ATM access for India's underbanked

October 19, 2016

Ujjivan Financial Services Ltd., a pan-Indian microfinance institution in the process of becoming a small finance bank, has announced that it will provide ATMs…

Could biometrics be the key to better customer relationships?

There are far more effective solutions than a 50-year-old, four-digit PIN for protecting ATM cardholder accounts; and they can be effective at improving the…

Hyosung launches MoniMobile ISO app for ATM operators, distributors

October 17, 2016

Nautilus Hyosung America has introduced MoniMobile ISO, a new, patent-pending mobile application for the ISO-IAD channel.

ATM PIN inventor inducted into hall of fame

October 13, 2016

James Goodfellow, the Scotsman who developed and patented the four-digit ATM personal identification number 50 years ago, has been honored with induction into…

Branch transformation and the role of the self-service device

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Ask Nancy Daniels of Nautilus Hyosung America and she'll tell you that hardware is the last thing — not the first — to consider when reimagining an…

German FI uses 'digital playground' to help customers overcome techno-phobia

September 30, 2016

German savings bank Kreissparkasse Goeppingen has been using the NCR Innovation Experience Room to increase digital literacy among its employees and customers…

Parabit rolls out mobile NFC, contactless EMV access for secure ATM lobbies

September 27, 2016

Following on the rapid deployment of cardless NFC transactions at ATMs, self-service and security solutions provider Parabit has introduced mobile NFC…

Diebold Nixdorf announces initiative to 'crowdstorm' next-gen financial services

September 27, 2016

Diebold Nixdorf has announced a crowdstorming project aimed at creating new consumer services for financial institutions operating in an increasingly digital…

New report investigates alternative OS options for ATMs

September 27, 2016

The ATM Industry Association has announced the publication of its new guide, "Alternative Operating System Case Studies."