Webinar to analyze 2021 ATM and Self-service Software Trends and Analysis Report

October 19, 2021

It has now been the 14th consecutive year that ATM Marketplace and KAL ATM Software have published the ATM and Self-service Software Trends and Analysis…

How ITMs are Changing the Service Landscape for Financial Institutions

As Financial Institutions, financial independent service operators (FISO), and ATM-as-a-Service providers can attest, ITMs were growing in popularity among…

3 financial experts share elevator pitches

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

Three financial services companies provided elevator pitches for innovative products at the Bank Customer Experience Summit, including a virtual assistant…

Patriot Federal Credit Union opens 10th location

October 15, 2021

Patriot Federal Credit Union, has opened its 10th full service location in Frederick, Maryland. This 3,600-square-foot facility will feature two-drive up lanes…

Analyze this! Detailed customer journey analytics at ATM from eKassir

How does the user go through the scenarios at ATMs, how fast? Where are the bottlenecks and friction points? You can easily get the answers on these questions…

How to improve banking customer experience with right mix of digital tools, personal touch

by Holly O'Neill

Even with digital tools, one of the most important parts of any client experience is complementing online offerings with a personal touch. As financial…

Post Technologies, Glia deliver chatbot with live chat integration to 7 credit unions

October 6, 2021

Posh Technologies, a conversational AI company, has partnered with Glia, a digital customer service solutions provider, to deliver an integrated chat solution…

Bank Customer Experience Summit closing keynote addresses how banks can succeed in a digital banking world

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

One major challenge for banks is the rise of digital challengers and neobanks, which have disrupted the banking world and business models. The closing keynote…

3 bankers share insights on banking hot topics

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

When it comes to banking, there's no shortage of hot topics and pressing issues. In order to provide insight into these issues, the Bank Customer Experience…

FIS appoints chief administrative officer

September 22, 2021

FIS, a financial technology company, has appointed Stephanie Ferris as chief administrative officer. Prior to joining FIS, she served as CFO for Worldpay…

ATM Pooling: transforming future access to cash services

As more customers go cashless, how can banks extract the most benefits from ATM pooling? Find out in our latest white paper.

Presented by Auriga

4 experts share digital banking insights at Bank Customer Experience Summit

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

Digital banking is here to stay, but doing it properly requires the right practices and tools. Four experts at the Bank Customer Experience Summit, held in…

Triton Supplies Cash in Small Spaces

UK-based ATM deployer works with Triton Systems to create an ATM perfect for locations where space is at a premium.

Presented by Triton

Winners announced for Bank Customer Experience Awards

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

The winners of the Bank Customer Experience Awards were officially announced at the awards show during the Bank Customer Experience Summit, held in Chicago…

Bank Customer Experience panel addresses finding the balance of tech and touch

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

Banks often have issues finding the right mixture of both technology and the human touch to reach customers. A panel at the Bank Customer Experience Summit…

El Salvador purchases $21M of bitcoin

September 13, 2021

El Salvador has purchased $20.9 million dollars of bitcoin as the country prepares to adopt the cryptocurrency as legal tender. President Nayib Bukele…

Webinar tackles non-traditional branch strategies

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

How do banks keep up with changing customer expectations and a tougher landscape? A webinar hosted on ATM Marketplace and sponsored by NCR Corp. entitled…

Kredivo expands digital credit platform into Vietnam

September 3, 2021

Kredivo, a digital credit platform, has expanded into Vietnam through a joint venture with Phoenix Holding. This venture, which will be called Kredivo Vietnam…

Honduras installs first Bitcoin ATM

September 2, 2021

TGU Consulting Group has installed the first Bitcoin ATM in Honduras last week. This machine, called "la bitcoinera" allows users to purchase bitcoin and…

Video banking aims to restore personal touch for banking

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

Branches have struggled to maintain a personal touch with customers while also delivering innovative technology. Video banking can help bridge the gap between…