Innovation News & Media

Credit union uses ITM to handle COVID-19

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

Banks have struggled to keep branches operational during COVID-19. Credit unions in particular, had major issues adjusting since many unions thrive on that…

read now

Bank Customer Experience Summit to address fintech strategies for customer experience

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

Fintech companies are continually developing innovative strategies to reach out to a changing customer base during uncertain times. The Bank Customer…

read now

Webinar addresses next stage of ATM software

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

ATM software is about to enter a new stage of innovation with the launch of the XFS4IoT standard. A free webinar, hosted on ATM Marketplace and sponsored by…

read now

Reviewing Bitcoin ATMs: LibertyX

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

Bitcoin ATMs are making a big splash, but how do they line up when it comes to customer experience? In this series, we will take a look at Bitcoin ATMs…

read now

Finalists announced for Bank Customer Experience Summit Awards

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

The finalists have officially been announced for the Bank Customer Experience Summit Awards, which will be held in Chicago during the summit, which will run…

read now

How branches are embracing next gen technology

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

Technology is continually advancing as every industry deals with unique challenges. Banks and financial institutions are no exception. Banks are dealing with…

read now

Bakkt appoints EVP of digital assets

July 27, 2021

Bakkt Holdings LLC, a digital asset marketplace, has selected Dan O'Prey to serve as its executive vice president of digital assets. In this role, O'Prey will…

read now

Scottish cafe deploys cash automation solution

July 26, 2021

The Café Royal in Annan, Scotland is finding success with a cash automation solution called CashGenic from Innovative Technology that allows customers to pay…

read now

European Central Bank approves digital euro launch

July 20, 2021

The Governing Council of the European Central Bank gave approval last week for the possible issuance of the digital euro. There will be a two-year…

read now

ICX Association names award winners in interactive customer experience

by David Drain

The Interactive Customer Experience Association presented its annual Elevate Awards during the #ElevateICX Virtual Symposium last week. The awards recognize…

read now

3 reasons you should attend Bank Customer Experience Summit

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

Between COVID-19 closing down bank branches, and changing customer expectations, it can be a challenge for financial institutions, independent ATM providers…

read now

What's on the horizon for the ATM world?

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

ATMs went through a challenging year in 2020, but as the industry comes out of the pandemic, a question emerges: What's on the horizon?

read now

Bank of America ranks highest for retail banking advice in JD Power study

July 2, 2021

The J.D. Power 2021 U.S. Retail banking Advice Satisfaction Study has ranked Bank of America No. 1 nationally for its retail banking advisory services. The…

read now

Do ATMs need biometrics?

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

One question that often emerges in the world of ATMs is: Do we need additional ways to authenticate customers? One common suggestion is the use of biometrics…

read now

Robots transforming branch experience

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

Banks from across the world are beginning to use robots for tasks ranging from counting money to handling customer requests. These robots are not only…

read now

Candela intros eco-friendly cryptocurrency mining solution

June 16, 2021

Candela Coin, a cryptocurrency provider, has introduced a solar powered cryptocurrency mining method to help address the large amounts of fossil fuels needed…

read now

How can banks deliver successful branch transformation?

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

Banks are rushing to create better branch experiences in the wake of changing customer expectations post pandemic. But how can they make the transformation…

read now

How ATMs have adjusted to COVID-19

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

The pandemic has changed every industry from top to bottom, and the ATM industry is no exception. Even as we begin transitioning into the post-pandemic…

read now

Podcast tackles post-pandemic ATM world

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

In today's episode of the ATM Marketplace podcast, Bradley Cooper, editor of ATM Marketplace, discussed how this post-pandemic world will affect ATMs and…

listen now

Euronet's Ren ATM Management Solution

An all-in-one solution for today’s modern ATM fleets looking to provide a great customer experience while streamlining operational efficiency, and taking…

Presented by Euronet Worldwide, Inc.

download now