Built on open-standard XML architecture, Agilis EmPower enables financial institutions to interchange customer information through all channels, while integrating into an FI's service-oriented architecture. "As competition increases in retail banking, many financial institutions are seeking to capture greater customer wallet share, and they're turning to Diebold to better serve their customers' desires," said Chuck Ducey, Diebold's senior vice president, global development and services.
Singapore's DBS is using the platform to improve ATM features and functionalities.
"With the largest ATM network in Singapore, we are committed to bringing out the best of Asian values in new and innovative ways for our customers," said Rachel Yap, managing director, DBS's consumer banking-network operations. "This means enhancing our customers' experience at the ATMs."