Ask the Experts: Managing labor costs and cash management with recycling technology

What are the advantages of automating cash processes within the bank or credit union branch? Numerous, says Wincor Nixdorf Inc.'s Patrick Wright. By relying on automated cash-recycling technology at the teller window and along the self-service channel, banks, credit unions and retailers are able to manage labor costs associated with cash handling, reduce fraud and improve the overall customer experience.

 

ATM Marketplace caught up with Wright, the chief executive of Wincor Nixdorf Inc. (USA), during the annual Wincor World trade fair in Paderborn, Germany, to have him explain how cash-automation is revolutionizing cash management.