Suzanne Cluckey Suzanne’s editorial career has spanned three decades and encompassed all B2B and B2C communications formats. Her award-winning work has appeared in trade and consumer media in the United States and internationally. She is now the editor of ATMmarketplace.com and BlockChainTechNews.com www
While delivery of retail banking services is growing more complex, accountholders are growing more impatient with service disruptions and slow transaction speeds. A free webinar and white paper offer a single, elegant solution to both issues.
As rapidly as retail banking is changing today, consumer expectations are changing even faster. How is an FI supposed to keep pace and keep customers happy? The answer lies in the effective use of real-time data, and an upcoming webinar will explain why — and how.
ATM deployers are looking ahead: In May, the first and second most-read stories were concerned with the future of the industry. The remainder of the top five offered information deployers can use in the here-and-now to ensure that ATM of the future is secure, consumer friendly and profitable.
In May, President Trump signed a flurry of legislative measures, keeping a campaign promise to roll back bitterly opposed rules and regulations levied against banks during the Great Recession. Predictably, public reactions to the undoing of these Obama-era restrictions were miles apart.
A free webinar on May 29 will explain how advances in AI can help financial institutions more precisely manage the cash in their ATMs in order to reduce risk, increase opportunities for cash investment and provide consistent, cost-effective cash access for customers.
In today's criminal underworld, jackpotting is serious business. And, increasingly, the business of ATM security providers is to help FIs and IADs understand, anticipate and defend against logical attacks such as jackpotting. Which is what TMD Security did in a recent free webinar.
Yogi Berra might have called NCR Q1 results "deja vu all over again," as ATM sales continued to decline. But with a new CEO and chairman of the executive board, the company believes it has all the pieces in place to complete its evolution into a software-driven, hardware-enabled enterprise.
With a storm front of OS upgrades, security threats and industry disruptors on the horizon, ATM operators might feel like somebody's trying to rain on their parade. Our most popular articles last month offered solutions to help them weather changes across the industry.
Neill Harris of NCR Corp. offers an in-depth look at the demonstrated benefits of ATM cash recycling, and the three simple steps that all deployers — whether FI or IAD — should take to maximize these benefits when introducing ATM cash recycling into their fleet.
A broken-down washing machine got me thinking about the economics and environmental implications of obsolescence — and what the ATM industry is doing to lessen the impact of both.
With a lot of courage, heart and brains, Suresh Ramamurthi and his wife Suchitra Padmanabhan turned a failing bank into a fintech phenom in tiny Weir, Kansas. In a keynote at the BCX Summit, Ramamurthi will talk about CBW's journey — and its far-reaching implications for the bank customer experience.
In part two of our series on ATM jackpotting, we spoke with Vincent Wong, program director for Security Management Software at TMD Security, about the arrival of ATM jackpotting in the U.S. and measures deployers can take to safeguard their fleet and their business.
In advance of an April 26 webinar, ATM Marketplace spoke with Vincent Wong, program director for Security Management Software at TMD Security, about the comparatively short and extremely costly history of ATM jackpotting.
Key players in the ATM industry have set aside their competitive differences to collaborate on a future-proof, app-based standard that will end the constant cycle of Microsoft upgrade deadlines and give deployers virtually unlimited ability to customize their ATM networks.
This year, March roared in not so much like a lion as it did like a bear, on the heels of weak earnings reports in February from NCR, Diebold and Cardtronics. Happily, though our most-ready stories of the month offered a more optimistic view to carry us into spring.
Spring is here, and there's no better time to spruce up your ATM fleet and make sure that every machine is in peak operating condition before summer's heat arrives. Here's your top-hat-to-toe-kick ATM checklist.
Cash demand has risen right along with payment card transactions during the past decade-and-a-half. What's up with that? We went looking for an answer in "Payments are a-changin' but cash still rules," a publication from the Bank for International Settlements.
Want to increase traffic at your ATMs and realize greater profitability from every card transaction? A March 8 webinar hosted by ATM marketplace and sponsored by Elan Financial Services will show you how you can do just that.
Diebold Nixdorf and NCR Corp. held earnings calls in February, but there wasn't much to love in the companies' revenue reports. Those were our top two stories last month; readers also liked our coverage of an ATMIA conference workshop on ATM physical attacks.
Diebold recently held its first earnings call since the departure of Andy Mattes. Aside from his absence, the Q4 presentation was about the same as the previous three, showing slow ATM sales, modest gains for software and services, and ongoing integration costs.