News & Media From Bradley Cooper
Non-bank ATMs have hidden opportunities amid challenges
by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator
IADs have taken big hits in recent years, but consumers still want their services. IADs need to take these key strategic steps for success.
read now
What's the regulation roadmap look like for ATMs in 2024?
by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator
There are several laws and regulatory frameworks coming down the pipeline that will have a direct impact on the ATM industry in 2024.
read now
Protecting an ATM's hardware, software by slowing down criminals
by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator
How can operators delay or frustrate ATM attacks long enough to be effective?
read now
AI's next big step for banking is data processing: First Internet Bank CEO discusses
by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator
First Internet Bank CEO David Becker believes that banks should take a "forward looking approach" with AI, especially in the area of data processing.
read now
Bringing the ATM to the cloud
by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator
With cloud-based tech, ATM operators can deliver the same customized experiences as smartphones.
read now
Nominations open for Bank Customer Experience 2024 Awards
by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator
Nominations are officially open for the 2024 Bank Customer Experience Awards, which will be presented at the jointly held Bank Customer Experience Summit and…
read now
ATM fees: Debunking misconceptions
by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator
ATM fees can be a major point of contention for consumers. No one likes to pay for a service that they are used to receiving for free by using their bank's…
read now
What's the future hold for IADs?
by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator
Independent ATM operators have taken hits on multiple fronts the past years. With falling cash withdrawals, customer resistance to fees and acquisitions, there…
read now
Is cash here to stay?
by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator
Will cash go away? That is the question that is top of mind for the ATM industry. Two debaters tackled this issue head on.
read now
How AI delivers improved kiosk, ATM operations
by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator
With AI, kiosk and ATM operators can identify ahead of time potential device faults and either make the fixes remotely or schedule maintenance. It can also…
read now
3 reasons to attend Bank Customer Experience Summit in 2024
by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator
Make it your late New Year's resolution to attend the jointly held Bank Customer Experience and Interactive Customer Experience Summit from Sept. 9 to 11 in…
read now
What does Gen Z want from banks?
by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator
How should your bank appeal to Gen Z? Should the branch play a role? What about digital signage?
read now
Contactless ATMs improve customer experience
by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator
What are contactless ATMs, and how do they work?
read now
2024 ATM trends: What can we expect?
by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator
Now that we have entered 2024, it's time to look ahead to see what trends we can expect to see this new year with a focus on three key areas: AI, video banking…
read now
2023's Top 10 ATM headlines: NCR separation, security, bitcoin ATMs lead the way
by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator
With 2024 fast approaching, it's time to take a look back at the top stories of 2023 for ATM Marketplace.
read now
Do ATMs need more features?
by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator
Are advanced features for ATMs useful...or unhelpful?
read now
TD Bank takes a closer look at banking preferences
by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator
What do customers actually want from banks? Do they still want branches? TD Bank's recent customer survey revealed some surprising statistics.
read now
How can banks improve customer communication?
by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator
Are banks communicating effectively? How are they reaching underserved populations? Mack Turner, president and owner of Mack Turner Consulting and Insights…
listen now
ATM, Self-Service Software guide offers exclusive information on industry
by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator
The 2023 ATM and Self-service Software Trends Guide delivers in-depth research based on interviews and survey data from financial institutions worldwide on how…
read now
Banks embrace rewards, personalized tools for small businesses
by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator
How can banks help small businesses? By taking lessons from consumer products and offering them rewards, tools and personalized services.
read now
