Bank of America offers bond to help combat COVID-19

May 18, 2020

With the offering of its $1 billion corporate bond, Bank of America Corp became the first global commercial bank to specifically finance parts of the health…

BOA's PPP applicants receive approvals worth $25B

May 4, 2020

  The Small Business Administration approved loans for Bank of America's small business applicants worth approximately $25 billion under the second wave of…

Wells Fargo, JPMorgan among banks being sued over SBA loans

April 21, 2020

Small businesses affected by the coronavirus are suing Wells Fargo & Co., Bank of America Corp., JPMorgan Chase & Co. and US Bancorp. The lawsuit…

Bank of America reports 45% decline in first quarter

April 15, 2020

The coronavirus pandemic triggered a 45% decline in Bank of America's first-quarter results, causing the bank to set aside $3.6 billion for loan loss reserves…

BOA offering refunds on fees, loan deferrals

April 10, 2020

Bank of America is providing additional support and assistance to its consumer and business clients impacted by the coronavirus, according to a company press…

In the switch from cash to mobile payments, businesses need to consider in-app fraud

As a rising number of consumers use digital payments to conduct ecommerce transactions, businesses need to make sure their mobile apps are secure. Customer…

Bank of America introduces digital debit card

June 27, 2019

Bank of America has rolled out a digital debit card in its mobile banking app. 

US Bank to expand retail banking to Charlotte, North Carolina

April 23, 2019

Minneapolis-based U.S. Bank is preparing to tread on Bank of America's turf with the opening this fall with a branch in Charlotte, North Carolina, its first in…

BofA announces addition of enhanced ATMs, expansion of branch network

April 9, 2019

Bank of America has announced plans to add more than 2,700 enhanced ATMs to its network over the next three years, according to a press release.

Protecting your ATMs, Part I: 'You don't have to run faster than the bear'

"You just have to run faster than the other guy running from the bear,” as the saying goes. It’s possibly not the most sympathetic way to look at ATM security…

Major banks to waive ATM fees for California EBT cardholders

February 19, 2019

A coalition of California community groups and social service providers has announced that Bank of America, JPMorgan Chase, and Wells Fargo will now provide…

NCR names new head of digital banking

January 29, 2019

NCR Corp. has named Douglas Brown general manager for digital banking in the company’s banking business unit.

BofA files blockchain patent for ATM transactions

December 27, 2018

Bank of America ATMs might soon make use of blockchain technology if a patent filed by the bank is any indication. 

How banks and their customers can benefit from artificial intelligence

by Will Hernandez — Editor, NetWorld Media Group

The question of how artificial intelligence can help banks to achieve more meaningful interactions with customers was an overriding theme at the Bank Customer…

14 new associates join EMVCo payment technology innovation program

September 21, 2018

Global technical body EMVCo has welcomed 14 associate organizations to its program of cross-industry collaboration for the development of EMV specifications.

'Erica, why do I need a mobile wallet?': Active use of AI in banking depends on the value proposition

by Will Hernandez — Editor, NetWorld Media Group

Bank of America announced on Friday that its mobile virtual assistant, "Erica," has now been adopted by 2 million customers. But will they stay on as active…

Video: Should payments providers adopt a single mobile platform?

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Some fintech pundits believe that mobile payments players must adopt a single, universal platform as a solid push-start toward global ubiquity. On the other…

Banking in depth: Embracing disruption, transformation and high-touch customer experience

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

During the Bank Customer Experience Summit in Chicago this fall, Charles Liu, chief of branch transformation, ATM innovation and market planning at Bank of…

Got a Garmin? Get cardless ATM cash via Visa

December 12, 2017

Technology provider Garmin International Inc. and NXT-ID Inc. subsidiary Fit Pay, have announced that Garmin Pay contactless payment is now available for…

Potential and pitfalls for FIs in the Internet of Things

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

At the Interactive Customer Experience Summit in Dallas, banking and restaurant execs discussed how they are using technology to improve their business and…