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Giving the gift of payment

by Behshad Hastibakhsh — Director of Marketing, TIO Networks Corp

This Christmas season, the search for perfect gifts takes shoppers to convenience stores, groceries, electronic and other retail locations across America where…

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ATM security threats diversify

by Dominic Hirsch — manager, Retail Banking Research

The world's largest ATM security conference (ATM Security 2011) was held in London last month and it is clear that ATM security is still a major issue.

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Transaction and interchange analysis: To be or not to be?

by Bryan Bauer — President, Kahuna ATM

Picture this...you take your car to the auto garage for a simple service and after they ask you, "how has it been running?" and you reply, "I've had no…

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Identity theft ring targeted banks

by Robert Siciliano — speaker, IDTheftSecurity.com

In what is considered "the largest identity theft takedown in U.S. history," 111 individuals were indicted for "stealing the personal credit information of…

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Three things issuers should consider before migrating to EMV

by Terry Dooley — SVP & CIO, ITS, Inc

The hot topic in the payments industry today is the recent push by the major card associations for moving to EMV in the U.S. The transition to EMV will be a…

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MasterCard expects lightning-speed EMV compliance

by Kevin Christensen — Vice President, Audit, SHAZAM

Whenever a major network like MasterCard imposes a mandate on its participants, it's typically accompanied by a three- to five-year bleed-in period. That's…

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Not unbanked, untapped

by Arjan Schutte — Managing Partner, Core Innovation Capital

Most believe the underserved are large in numbers and small in market potential. Of course, micro lenders around the world, such as Nobel laureate Grameen…

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Kiosk ISO paradigm: Business innovation with ‘reverse ATMs’

by Behshad Hastibakhsh — Director of Marketing, TIO Networks Corp

The ISO business model proves that small and large entrepreneurs can compete on an equal footing. All it takes is innovation, reinvention, and replication of a…

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The “Say/Do” contradiction

by Arjan Schutte — Managing Partner, Core Innovation Capital

A wise COO pointed out the "say/do" contradiction the other day. It is something that beguiles anyone trying to understand their customer, but especially those…

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New Year’s resolution: I'll get my upgrades done before the deadline

by Daniel Swain — VP/GM, ATMGurus

Now is the time to knock off your first New Year's resolution. It's time to finish off those upgrades for ADA, PCI and EMV (for those in Canada). Planning now…

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The Bank Conference Buzz: West versus East

by Brendan Burge

I must admit that I have been saving up a bit of enthusiasm for this post! Mostly I wanted to have two similar yet different conference experiences behind me.

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Cloud-based ATMs are coming your way

by Robert Siciliano — speaker, IDTheftSecurity.com

Criminals often target cash machines, as well as various other automated kiosks that dispense DVDs, tickets or other merchandise. They have discovered numerous…

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Consumers’ choice: Shopping for expedited self-serve financial services

by Behshad Hastibakhsh — Director of Marketing, TIO Networks Corp

Today's consumers engage in repetitive shopping patterns, as they visit brand-name retail stores and select familiar products. The weekly shopping lists often…

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Regulation E protects consumers, not businesses

by Robert Siciliano — speaker, IDTheftSecurity.com

Consumers enjoy a certain level of protection that business bank accounts do not, and it’s called “Regulation E.”

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ADA compliance picks up pace

by Ian Kerr — CEO, Level Four

I have spoken before about the implications of the Americans with Disabilities Act (ADA) on the ATM, but as with any regulatory deadline there is always a…

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Utilities, wireless and other service providers opt for self-serve bill payment

by Behshad Hastibakhsh — Director of Marketing, TIO Networks Corp

A growing number of utility, wireless and other service providers have identified self-serve bill payment kiosks as an innovative solution to improve customer…

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ATMmarketplace.com, ATMIA launch 2012 Future Trends survey

by Tom Harper

ATMmarketplace.com, in collaboration with the ATM Industry Association, is currently compiling data for the 2012 ATM Future Trends Report. We recently launched…

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The five most commonly used transaction monitoring techniques

by Marc Borbas — VP, Marketing, INETCO

On a recent call with JP Garbani at Forrester Research, he asked me, “Which of the five common transaction monitoring techniques does INETCO Insight use?” My…

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EMV deadline for U.S. ATMs...the race is on!

by Lachlan Gunn — Director, BenAlpin Ltd

MasterCard follows Visa with an announcemernt of an EMV deadline for the U.S. market - the difference is that the MasterCard announcement relates to a…

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Heat from your fingers could compromise your PIN at an ATM

by Lachlan Gunn — Director, BenAlpin Ltd

Research has shown that residual heat from fingers can be used to compromise a PIN entered at an ATM with a plastic key pad using images taken by thermal…

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