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The top 5 things we learned from ADA: Awful-looking ATMs had to go!

by Corey King — Sales, American Bank Equipment

Pressure exposes strengths and weaknesses. Remember when you realized that, as a service company, maybe you didn't have enough quality techs to do all the ADA…

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4 mobile phone security threats you need to know about

by Robert Siciliano — speaker, IDTheftSecurity.com

Imagine that your body is being targeted by 75 million viruses. That is exactly what's happening to digital devices at any given moment. And smartphones and…

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Back to basics: Will you be paying in cash?

by Richard Buckle — Founder and CEO, Pyalla Technologies, LLC

In the fall of 1977, I was living in Dallas and happened by a mall just after HP introduced a watch that had an integrated calculator in the watchband and a…

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Riverbed and OPNET: Now the hard part

by Marc Borbas — VP, Marketing, INETCO

I had a big sense of déjà vu reading about Riverbed's OPNET application performance management acquisition. I've lived through an eerily similar acquisition…

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How FIs can prepare customers for a natural disaster

by Thomas Hailey — Director of Business Development, CORD Financial Services

Amid advanced payment methods, automatic online bill pay, mobile money transfers and credit card transactions, we sometimes forget that technology can be…

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From production line to personalized banking: Are we coming full circle?

by Richard McMurdo — Principal Consultant, Talaris

The other day whilst getting around to eventually de-cluttering my loft, I came across a box of my old school exercise books. Flicking through my history book…

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You are being watched

by Richard Buckle — Founder and CEO, Pyalla Technologies, LLC

When it comes to ATMs, I am often left perplexed by how old-fashioned most of them are and how the technology lags behind just about everything else associated…

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The top 5 things we learned from ADA: ATMs are not toasters.

by Corey King — Sales, American Bank Equipment

On its surface, ADA was presented in such a way as to make you think you could just install a cheap audio jack, slap on some Braille keyboard stickers, turn…

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Sink or float? The top 5 reasons why IT ops need APM

by Marc Borbas — VP, Marketing, INETCO

OK. Let's start by stating the obvious: More and more organizations are focused on meeting customer service expectations, guaranteeing end-to-end business…

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Contactless cards: Are they right for the brand?

by Rebecca Hellmann — Marketing and Sales Coordinator, Welch ATM

Major credit card and payment companies have been moving steadily toward the introduction of near field communication technology via smartphones and…

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Of Germany, beer and biometrics

by Richard Buckle — Founder and CEO, Pyalla Technologies, LLC

I have just returned from Germany where I spent a week at an HP NonStop user group conference, GTUG. On the return trip I stopped by Munich. After all, it was…

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What security benefits does contactless technology offer?

by Robert Siciliano — speaker, IDTheftSecurity.com

Contactless technology offers many benefits over magnetic stripe technology, including faster and easier transactions, versatility to be incorporated into…

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Migrate the transaction, not the customer

by Richard McMurdo — Principal Consultant, Talaris

Bird and animal migration tends to be driven by in-built needs related to food or climate. If only banks found it as easy to migrate customers …

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How vulnerable are ATM PINs? You might be shocked.

by Thomas Hailey — Director of Business Development, CORD Financial Services

Today, logins and passwords are everywhere. Work, school, home, bank — even a garage can have a passcode! In an effort to remember all of this information…

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The top 5 things we learned from ADA: 'I can't make anyone happy!'

by Corey King — Sales, American Bank Equipment

The buildup to the ADA deadline was the craziest, most pressure-packed time most of us suppliers have ever experienced in the ATM Industry. Many work days…

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ATMs dealing coins? Sounds like Vegas!

by Richard Buckle — Founder and CEO, Pyalla Technologies, LLC

Tomorrow I board a plane that will take me to Germany. After a few hops, I will end up in Dresden where I will be speaking at a NonStop user community event…

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The 4 questions an FI should answer before adding a new product or service

by Rebecca Hellmann — Marketing and Sales Coordinator, Welch ATM

In a world of constant technology upgrades and changes, many financial institutions feel pressure to keep up with the times to draw in new business as well as…

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Just one network? OK, perhaps two or three ...

by Richard Buckle — Founder and CEO, Pyalla Technologies, LLC

Just a few weeks ago I became a U.S. citizen. After living in America for more than two decades it was probably time to step up and complete the formalities.

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Branding basics: Make use of inherent ATM advertising

by Rebecca Hellmann — Marketing and Sales Coordinator, Welch ATM

Many financial institutions are content to call out their ATMs with a branded fee notification sticker, a small sign and, maybe, a nice welcome screen. Why…

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Entry of foreign players into Chinese cards market will be painfully slow

by Dominic Hirsch — manager, Retail Banking Research

Visa and MasterCard will be pleased that the WTO ruling on July 16 broadly supported a U.S. Trade Representative complaint that China UnionPay holds a monopoly…

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