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Blogs

The clue’s in the name, or is it?

by Richard McMurdo — Principal Consultant, Talaris

Why are banks the first to label themselves as "retail," but the last to behave like a retail store?

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Are IT operations teams adopting transaction-based APM?

by Marc Borbas — VP, Marketing, INETCO

In a recent webinar, Loki Jorgenson, a technical advisor to INETCO, did an outstanding job of answering the above question.

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A glimpse behind the curtain

by Richard Buckle — Founder and CEO, Pyalla Technologies, LLC

ATMs connect to a payment platform; the network may differ by geography and local mandates, but eventually every transaction makes it to an application running…

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3 reasons for FI co-branding

by Thomas Hailey — Director of Business Development, CORD Financial Services

If you have anything like the average bank or credit union, you understand the challenge of increasing branch awareness and reach cost effectively. The…

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5 things we learned from ADA: What ATM brand am I?

by Corey King — Sales, American Bank Equipment

Looking back before the March 15, 2012 deadline, I can see there are so many things that ADA taught us — some things about ourselves, some about our companies…

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Understanding security in transaction-based monitoring tools

by Marc Borbas — VP, Marketing, INETCO

I was doing a product demo the other day for a prospective partner when he asked, "You can actually pick up the credit card number in transactions?"

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Close the door, Richard!

by Richard Buckle — Founder and CEO, Pyalla Technologies, LLC

I travel a lot. Not so much by plane these days as by car, SUV and even RV. And this is by choice — I simply have lost patience with the process involved in…

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How can banks put the retail back into retail banking?

by Richard McMurdo — Principal Consultant, Talaris

It's probably fair to say that around 90 percent of customers who go into a retail shop will purchase something, and so are profitable. Unfortunately, the same…

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Will cashless ATMs ever pay off for IADs?

by Thomas Hailey — Director of Business Development, CORD Financial Services

The concept of a cashless ATM is not new to the market. Scrip machines have appeared in merchant locations across the world for more than two decades, but have…

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EMV in the US: Where is the incentive for IADs?

by Thomas Hailey — Director of Business Development, CORD Financial Services

As Europe, Canada, Asia-Pacific and other world regions continue to make progress in the battle against card fraud, pressure on the U.S. to migrate to the…

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Transaction monitoring and fostering a culture of efficiency

by Marc Borbas — VP, Marketing, INETCO

Over lunch with a customer recently, I described our next-generation transaction monitoring and application performance management software, Insight 5. The…

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Monitoring Payment Application Performance within Virtual, Cloud and Mobile Environments

by Marc Borbas — VP, Marketing, INETCO

Within banking and retail environments, application performance monitoring (APM) is changing. This is because more and more service and payment transactions…

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Dumbing down the ATM: a catalyst for cloud adoption?

by Richard Buckle — Founder and CEO, Pyalla Technologies, LLC

As a professional blogger with a lengthy background in payment platforms as well as in networking, I happen to believe I am associated with a technology area…

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Why should anyone care about transaction times?

by Marc Borbas — VP, Marketing, INETCO

Why should banks, ATM deployers and payment processors care about transaction response times? Because your customers do. Because multi-channel payment…

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Optimizing cash forecasting: How to transform idle cash into active cash

by Richard McMurdo — Principal Consultant, Talaris

It's no surprise that customers still love cash; transactions are fast, convenient, anonymous and almost invariably free.

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Leave my cash behind? I don't think so ...

by Richard Buckle — Founder and CEO, Pyalla Technologies, LLC

There's no question in my mind that the role of cash in more mature societies is declining, but it has a long way to go before it can be viewed as irrelevant…

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Takeaways from European ATMs 2012

by Flora Hamilton — European Manager, ATMIA

"A New, Faster and Cooler way to improve customer interaction."

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Changing my central nervous system

by Richard Buckle — Founder and CEO, Pyalla Technologies, LLC

I may no longer be in Las Vegas, where I was the last time I posted to this blog, but I plan to head back there soon for HP Discover, the annual get-together…

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New insights into anti-skimming and banknote degradation solutions

by Dominic Hirsch — manager, Retail Banking Research

The findings of RBR’s latest survey of European ATM markets have just been released. One of the things that makes the most recent research findings…

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What I do with my money ...

by Richard Buckle — Founder and CEO, Pyalla Technologies, LLC

It seems almost irreverent to wrap up this blog from my hotel room here in Las Vegas, where on the promise of a fortune made from the turn of a card or the…

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