Blogs
Call in the payments cavalry: When ATMs came charging in to Cyprus rescue
by Bernardo Batiz-Lazo — Professor of Business History, Bangor University
The events of the banking bailout in Cyprus immediately generated global media attention. They certainly didn’t go unnoticed by ATM and payment industry…
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What do your ATM branding colors say about your business?
by Mark Smith — VP of Financial Solutions, Kahuna ATM Solutions
The most prominent brands in the world are distinguished by their colors: Think of the golden arches of McDonald's; Coke and Pepsi logos; the UPS slogan, "What…
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Mobile wallets address two pain points for ATM operators
by Kevin Christensen — Vice President, Audit, SHAZAM
It's no secret that ATM transactions have been waning for several years. As as result, today's operators are challenged to find more ways to: a) increase the…
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From Russia with love
by Todd Nuttall — CEO of Better ATM Services, Better ATM Services
Leo Tolstoy had it right. A century after his death, I find myself marveling at the stark contrasts in a country still wrestling with the evolving payments…
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Back to the future; ATMs still must provide the cash!
by Richard Buckle — Founder and CEO, Pyalla Technologies, LLC
It's always a treat to return to Sydney, Australia, my former home town, despite having to first pass through immigration and customs and then battle to make…
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Fed appeals swipe fee ruling
by Terry Dooley — SVP & CIO, ITS, Inc
In late August, the U.S. Federal Reserve appealed Judge Richard Leon’s decision to reject the agency's cap on debit card transaction fees, a requirement of the…
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Wherever there's commerce, there should be an ATM!
by atm Atom — blogger, atmatom
There was a time when independent retailers didn't give ATMs a second thought. Today, flea market owners like Steve Blakewood see ATMs as indispensable.
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3 upcoming upgrades that could increase FIs' costs
by Rebecca Hellmann — Marketing and Sales Coordinator, Welch ATM
In today's self-service culture, ATMs and mobile banking have become key aspects of customer satisfaction and retention. However, the fast pace of…
read nowImpressive ATMs
by Mark Smith — VP of Financial Solutions, Kahuna ATM Solutions
ATM manufacturers have enjoyed years of success with models that had only slight modifications in their appearance and functionality. Mostly, the units have…
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5 tips for entrepreneurial success
by Terrina Rishel — CEO, ATM Authority, LLC
"What's the formula for success as an entrepreneur?" Of course, the complete answer depends on the particular situation, however, I believe there are five key…
read nowDebit card reissuing part I: To reissue or not to reissue?
by Kevin Christensen — Vice President, Audit, SHAZAM
The longer a card is present in the marketplace, the more likely it is to become compromised. Research indicates that the least amount of fraud losses occurs…
read nowDebit card reissuing part II: 4 tips for safe debit card reissue
by Kevin Christensen — Vice President, Audit, SHAZAM
In a previous post, I shared tips for deciding whether to reissue a compromised or stolen debit card. When the decision is to reissue, there are a few things…
read nowATM updates, upgrades and unbudgeted expense
by atm Atom — blogger, atmatom
No industry has been hit by change over the past few years quite like the ATM industry. The emergence of 3DES, VISA-certified keypads, PCI-certified keypads…
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Put your trust in cash
One of the great benefits of traveling as much as I do is the privilege of meeting people. I am rarely disappointed when I strike up a conversation with a…
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Why is cash recycling an issue that's not all for one, but one for all?
by Richard McMurdo — Principal Consultant, Talaris
The other day I ran a series of workshops for a major bank regarding a project affecting a number of different customer touch points. Given the wide-reaching…
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Beware the 'evil twins' of Wi-Fi
by Robert Siciliano — speaker, IDTheftSecurity.com
For most travelers, finding a reliable Wi-Fi connection is usually a priority. While a mobile 3G/4G hotspot connection satisfies some, it doesn't compare to…
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Teller fees on the rise, but at what cost to FIs?
by Jim Ghiglieri — Senior Vice President, Corporate Communications, SHAZAM
With more consumers doing their banking via apps and websites, some financial institutions are looking at in-person transactions in a new light. Specifically…
read nowEMV is your weapon!
by atm Atom — blogger, atmatom
For U.S. ISOs, taking a "wait and see" approach to EMV is a perfectly defensible strategy. After all, standards aren't finalized, processors aren't ready…
read nowReinventing cash in transit
The inaugural conference of the Secure Cash & Transport Association was held last week at the Drake Hotel in Chicago. As an attendee of this first event, I…
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Proposed card settlement continues to raise concerns
by David Tente — Executive Director, USA, ATM Industry Association
Ever since the details of a proposed class action settlement between merchants and MasterCard/Visa were released last year, support for the deal has rapidly…
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