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To increase positive brand image, eliminate negative impressions at the ATM

by Rebecca Hellmann — Marketing and Sales Coordinator, Welch ATM

In the Internet age, negative comments and reviews can go viral in the worst possible sense. Companies scramble to "clean up" customer service issues and draft…

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5 ways to analyze security and reduce threats

by Robert Siciliano — speaker, IDTheftSecurity.com

A deep analysis into security — via security analytics programs — can unveil crucial areas that need to be addressed if a business is serious about reducing…

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It's go time. Are your techs ready?

by Mark Smith — VP of Financial Solutions, Kahuna ATM Solutions

This year will be remembered for the number of ATM upgrades and replacements that occurred as a result of the migration from Windows XP to Windows 7. But this…

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I'm in the mood! Watch me hit up the ATM for cash!

by Richard Buckle — Founder and CEO, Pyalla Technologies, LLC

My grandfather was a newspaper man, as were my father and most of my uncles, and a consistent theme in our household was, "What did you read, today?" Whether…

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FIs reconsider account offerings, branch networks

by Terry Dooley — SVP & CIO, ITS, Inc

Financial institutions across the U.S. still face increased operating costs and decreased revenue. With the goal to at least maintain — if not increase …

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How worried should deployers be about end of XP support?

by Dominic Hirsch — manager, Retail Banking Research

Virtually all ATMs around the world use a Windows operating system, and many still use Windows XP. Microsoft released XP in October 2001 and is ending free…

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US ATM industry faces another year of legislative challenges

by David Tente — Executive Director, USA, ATM Industry Association

In late 2012, the ATM Industry Association achieved one of our most significant legislative successes — the elimination of the federal dual fee signage…

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EMV has a long way to go

by Jim Ghiglieri — Senior Vice President, Corporate Communications, SHAZAM

The looming October 2015 liability shift for mag-stripe cards used on EMV terminals, combined with recent media buzz regarding the U.S. payments industry's…

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The currency of infographics in the conversation about currency

by Brendan Burge

As information and knowledge grow, it becomes increasingly difficult to convey concepts and opinions without some assistance. Re-enter the information graphic…

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7 laptop security tips for travelers

by Robert Siciliano — speaker, IDTheftSecurity.com

A laptop has become standard equipment for the business traveler. But the great convenience of having masses of information at your fingertips while on the…

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3 irrefutable reasons why ISOs must up their game against fraud

by atm Atom — blogger, atmatom

Heartland, Target, Neiman Marcus; Congressional hearings, NRF vs. banks; liability shift deadlines, PCI, processing AIDs – it's enough to make your head spin.

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A 'Bit o' Coin' and a 'Look at me!' ATM

by Richard Buckle — Founder and CEO, Pyalla Technologies, LLC

This past week I attended a dinner put on by a local investment company — from what I could tell, the audience was a small cross-section of Denver's…

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Currency developers have patent headaches, too

by Brendan Burge

There are three intimidating words any developer of currency solutions can hear regarding a competitor's solution: "currency patent(s) pending."

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There’s more to branch transformation than ATM deposit automation

by Terrina Rishel — CEO, ATM Authority, LLC

Facing today's consumer demands, financial institutions are becoming increasingly aware of the need to offer an omnichannel experience. Annual growth rates are…

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FIs get creative with ATM advertising

by Terry Dooley — SVP & CIO, ITS, Inc

Today, ATMs are so much more than cash withdrawal machines. The most sophisticated units are now full-service banking channels, offering significant potential…

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It's time for my bank to reinvent how it helps me manage my money

by Todd Nuttall — CEO of Better ATM Services, Better ATM Services

It's all about data isn't it — big data, omnichannel data, and on it goes. But the truth of the matter is that there are some more pragmatic data solutions…

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Consumer education key to success of mobile

by Dan Kramer — Senior Vice President, Marketing & Merchant Servic, SHAZAM

Despite ever-increasing mobile payment options and more hands-on experience using them, some consumers are still not sold on the value of mobile transactions.

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We are at war, and I'm cashing up!

by Richard Buckle — Founder and CEO, Pyalla Technologies, LLC

We are at war and I'm cashing up!

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The case for converting ATMs to Windows CE - instead of Windows 7

by Mark Smith — VP of Financial Solutions, Kahuna ATM Solutions

It seems like just a few years ago that ATM manufacturers and the banking industry had to migrate to Microsoft Windows XP software.

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Could mobile be the future for ATMs and FI brands?

by Rebecca Hellmann — Marketing and Sales Coordinator, Welch ATM

You might have heard the buzz about mobile and cardless payments. Tech companies around the globe are touting mobile wallets, near field communications and…

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