Bankers on the frontlines of cyber defense

Today, firewalls, encryption, antivirus software and cloud providers are just as important to a bank’s security as armed guards, security cameras and steel…

Dressing up for the occasion ...

by Richard Buckle — Founder and CEO, Pyalla Technologies, LLC

There's no question that ATMs are getting dressed up. Whether it's in support of something temporary — a concert or other event — or an installation of a more…

The Walmartization of EMV

by atm Atom — blogger, atmatom

America's largest retailer will bulldoze the remaining barriers to EMV adoption, which might have ramifications at the ATM.

Video teller machines: The future of community banking?

Some community financial institutions around the U.S. are looking to a new technology to steer customers to lower-cost delivery channels. As FIs continue to…

A very big roll of the dice ...

by Richard Buckle — Founder and CEO, Pyalla Technologies, LLC

As HP moves to change the way we think about computers, it might be that ATMs will not change that much after all, but everything behind their façade will be…

The rise of the ATM — self-service banking’s main touch point

by Rebecca Hellmann — Marketing and Sales Coordinator, Welch ATM

How could the dinosaur that is ATM technology possibly survive — much less thrive — in a country full of tech-obsessed millenials? Convenience.

Video teller machines: The future of community banking?

by Jim Ghiglieri — Senior Vice President, Corporate Communications, SHAZAM

As financial institutions continue to shutter branches to cut costs, video tellers have emerged as a less expensive way for them to provide face-to-face…

Cash: Reassuringly popular!

by Ron Delnevo — Chairman, Cash and Card World

Cash is the "good news" payment method.

Accelerate profits with exceptional customer service

by Mark Smith — VP of Financial Solutions, Kahuna ATM Solutions

As ATM upgrades ramp up, your customer service team must be ready to meet the demand and reinforce customer relationships.

I might be small but I’m your newest customer!

by Richard Buckle — Founder and CEO, Pyalla Technologies, LLC

For me, June is dominated by the huge big-tent marketing event, 2014 HP Discover, that HP holds in Las Vegas. I am on my way — more than likely participating …

Staying ahead of ATM skimmers

by atm Atom — blogger, atmatom

ATM security is like an ongoing race between the good guys and bad guys. As soon as the industry develops a technological advantage to defeat one method of ATM…

PIN transactions — they're simply safer

by Terry Dooley — SVP & CIO, ITS, Inc

The National Retail Federation recently told the Senate Commerce Committee that it’s past time to revamp the fraud-prone payment card system through the use of…

Business aren't prepared for cyber attacks, study says

by Robert Siciliano — speaker, IDTheftSecurity.com

Amazing. With the proliferation of cyber attacks globally, most businesses are ill prepared to deal with one, says research from the Economist Intelligence…

7 steps to minimizing data breach fallout, part 2

by Jim Ghiglieri — Senior Vice President, Corporate Communications, SHAZAM

In my previous post, I shared four of the seven steps financial institutions can take to prepare for and respond to a data breach affecting their cardholders.

7 steps to minimizing data breach fallout, part 1

by Jim Ghiglieri — Senior Vice President, Corporate Communications, SHAZAM

Many financial institutions have felt the sting of recent breaches — and there could be more to come. Dealing with the aftermath is frustrating, time-consuming…

Cardless ATM tests underway

by Jim Ghiglieri — Senior Vice President, Corporate Communications, SHAZAM

ATM innovation is an ongoing process and, of late, we’ve seen a number of new features come about as a result of developing technologies. Two examples are…

3 reasons why FIs need a drive-through transformation strategy

by Terrina Rishel — CEO, ATM Authority, LLC

Consumers have come to expect that they can run virtually all their errands without getting out of their vehicle. Today businesses in almost all industries…

I'm alive ... And these are my fingers!

by Richard Buckle — Founder and CEO, Pyalla Technologies, LLC

It was hard to miss the news coming out of the U.K. this week that Hitachi is rolling out biometric scanning technology for ATMs. I wasn’t going to let this…

Are cash and prepaids the key to helping customers budget ... and keeping them loyal?

by Rebecca Hellmann — Marketing and Sales Coordinator, Welch ATM

A 2014 consumer financial literacy survey from Harris Poll notes that only 39 percent of U.S. adults are keeping a budget or tracking their spending. A…

Cash is vital to disaster recovery: How IADs can help

by Mark Smith — VP of Financial Solutions, Kahuna ATM Solutions

I grew up in the Deep South where hurricanes are always worrisome this time of year. Everything heats up and the deluge begins — unpredictable, but certain.