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Cardless ATM tests underway

by Jim Ghiglieri — Senior Vice President, Corporate Communications, SHAZAM

ATM innovation is an ongoing process and, of late, we’ve seen a number of new features come about as a result of developing technologies. Two examples are…

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3 reasons why FIs need a drive-through transformation strategy

by Terrina Rishel — CEO, ATM Authority, LLC

Consumers have come to expect that they can run virtually all their errands without getting out of their vehicle. Today businesses in almost all industries…

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I'm alive ... And these are my fingers!

by Richard Buckle — Founder and CEO, Pyalla Technologies, LLC

It was hard to miss the news coming out of the U.K. this week that Hitachi is rolling out biometric scanning technology for ATMs. I wasn’t going to let this…

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Are cash and prepaids the key to helping customers budget ... and keeping them loyal?

by Rebecca Hellmann — Marketing and Sales Coordinator, Welch ATM

A 2014 consumer financial literacy survey from Harris Poll notes that only 39 percent of U.S. adults are keeping a budget or tracking their spending. A…

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Cash is vital to disaster recovery: How IADs can help

by Mark Smith — VP of Financial Solutions, Kahuna ATM Solutions

I grew up in the Deep South where hurricanes are always worrisome this time of year. Everything heats up and the deluge begins — unpredictable, but certain.

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The tipping point for polymer banknotes

by Brendan Burge

Is it possible that we have reached the tipping point for polymer banknotes? A recent article in the Central Banking Journal suggests that, with the…

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IT spending projected to rise to meet consumer expectations

by Dan Kramer — Senior Vice President, Marketing & Merchant Servic, SHAZAM

Retail financial institution IT spending is predicted to hit $152 billion worldwide by 2018. Specifically, retail FIs are looking to boost their online and…

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Will consumers change behavior because of data breaches?

by Terry Dooley — SVP & CIO, ITS, Inc

New research indicates many consumers have altered their shopping behavior as a result of recent far-reaching retail data breaches.

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The risks and rewards of outsourcing

by Brendan Burge — Sales Manager N.A., Transoft International Inc.

Today’s highly competitive banking environment has produced an increasing number of ways to cut costs and increase profits. One of the most popular with…

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Here come the regulators!

by atm Atom — blogger, atmatom

In what is likely more of a trend than a blip, two regulators have already weighed in on behalf of disgruntled constituents in the payment security debate. And…

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A branch too far …

by Richard Buckle — Founder and CEO, Pyalla Technologies, LLC

Of late I have been in discussions with vendors engaged in providing security solutions, and the image that has kept coming up is that of castles. The…

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Instant card reissuance valuable in a world where real-time reigns

by Jim Ghiglieri — Senior Vice President, Corporate Communications, SHAZAM

In light of recent retail data breaches affecting millions of consumers, the logistics of card reissuance has come to the forefront for many financial…

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Card evolution: A bridge between plastic cards and mobile phones

by Kevin Christensen — Vice President, Audit, SHAZAM

Among the hundreds of new payment technologies popping up around the world, one in particular has caught my eye. Called Coin, it's a single plastic card that…

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6 questions every FI should ask about branch transformation

by Terrina Rishel — CEO, ATM Authority, LLC

Over the last few decades, we have watched technology disrupt many industries — requiring them to change rapidly or risk becoming obsolete. When new technology…

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Crash and grab. Rip and replace. What's with all the violence?

by Richard Buckle — Founder and CEO, Pyalla Technologies, LLC

Skimming the posts and features of the past few days, the headline "Gone in 60 seconds" proved just too tempting to ignore. As someone who likes cars a lot and…

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Bill pay innovation key to keeping consumers happy

by Dan Kramer — Senior Vice President, Marketing & Merchant Servic, SHAZAM

As mobile bill payment use continues to surge among American consumers, financial institutions and billers need to innovate in terms of their billing software…

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Self-cleaning currency? Could be.

by Brendan Burge

We have all had the experience of receiving a poor quality, dirty banknote as change in a purchase. It might even have been issued by a bank teller, or worse…

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Ignorance is no defense

by atm Atom — blogger, atmatom

In a disturbing study released in early March, Newtek Business Services threw a cold, wet towel over the notion that merchants were ready for — or even…

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Dynamic Currency Conversion delivers benefits all around

by Terry Dooley — SVP & CIO, ITS, Inc

With global tourism on the rise and the payments industry working to generate additional revenue (as well as added customer value at ATMs and the point of…

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Is your account info online safe from Heartbleed? There's a way to find out, and it's free

by Robert Siciliano — speaker, IDTheftSecurity.com

I'm sure you've heard the news about Heartbleed by now (unless you've been in vacation wonderland taking a tech break). This is a serious vulnerability at the…

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