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Blogs

Cash: Reassuringly popular!

by Ron Delnevo — Chairman, Cash and Card World

Cash is the "good news" payment method.

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Accelerate profits with exceptional customer service

by Mark Smith — VP of Financial Solutions, Kahuna ATM Solutions

As ATM upgrades ramp up, your customer service team must be ready to meet the demand and reinforce customer relationships.

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I might be small but I’m your newest customer!

by Richard Buckle — Founder and CEO, Pyalla Technologies, LLC

For me, June is dominated by the huge big-tent marketing event, 2014 HP Discover, that HP holds in Las Vegas. I am on my way — more than likely participating …

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Staying ahead of ATM skimmers

by atm Atom — blogger, atmatom

ATM security is like an ongoing race between the good guys and bad guys. As soon as the industry develops a technological advantage to defeat one method of ATM…

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PIN transactions — they're simply safer

by Terry Dooley — SVP & CIO, ITS, Inc

The National Retail Federation recently told the Senate Commerce Committee that it’s past time to revamp the fraud-prone payment card system through the use of…

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Business aren't prepared for cyber attacks, study says

by Robert Siciliano — speaker, IDTheftSecurity.com

Amazing. With the proliferation of cyber attacks globally, most businesses are ill prepared to deal with one, says research from the Economist Intelligence…

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7 steps to minimizing data breach fallout, part 2

by Jim Ghiglieri — Senior Vice President, Corporate Communications, SHAZAM

In my previous post, I shared four of the seven steps financial institutions can take to prepare for and respond to a data breach affecting their cardholders.

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7 steps to minimizing data breach fallout, part 1

by Jim Ghiglieri — Senior Vice President, Corporate Communications, SHAZAM

Many financial institutions have felt the sting of recent breaches — and there could be more to come. Dealing with the aftermath is frustrating, time-consuming…

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Cardless ATM tests underway

by Jim Ghiglieri — Senior Vice President, Corporate Communications, SHAZAM

ATM innovation is an ongoing process and, of late, we’ve seen a number of new features come about as a result of developing technologies. Two examples are…

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3 reasons why FIs need a drive-through transformation strategy

by Terrina Rishel — CEO, ATM Authority, LLC

Consumers have come to expect that they can run virtually all their errands without getting out of their vehicle. Today businesses in almost all industries…

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I'm alive ... And these are my fingers!

by Richard Buckle — Founder and CEO, Pyalla Technologies, LLC

It was hard to miss the news coming out of the U.K. this week that Hitachi is rolling out biometric scanning technology for ATMs. I wasn’t going to let this…

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Are cash and prepaids the key to helping customers budget ... and keeping them loyal?

by Rebecca Hellmann — Marketing and Sales Coordinator, Welch ATM

A 2014 consumer financial literacy survey from Harris Poll notes that only 39 percent of U.S. adults are keeping a budget or tracking their spending. A…

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Cash is vital to disaster recovery: How IADs can help

by Mark Smith — VP of Financial Solutions, Kahuna ATM Solutions

I grew up in the Deep South where hurricanes are always worrisome this time of year. Everything heats up and the deluge begins — unpredictable, but certain.

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The tipping point for polymer banknotes

by Brendan Burge

Is it possible that we have reached the tipping point for polymer banknotes? A recent article in the Central Banking Journal suggests that, with the…

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IT spending projected to rise to meet consumer expectations

by Dan Kramer — Senior Vice President, Marketing & Merchant Servic, SHAZAM

Retail financial institution IT spending is predicted to hit $152 billion worldwide by 2018. Specifically, retail FIs are looking to boost their online and…

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Will consumers change behavior because of data breaches?

by Terry Dooley — SVP & CIO, ITS, Inc

New research indicates many consumers have altered their shopping behavior as a result of recent far-reaching retail data breaches.

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The risks and rewards of outsourcing

by Brendan Burge — Sales Manager N.A., Transoft International Inc.

Today’s highly competitive banking environment has produced an increasing number of ways to cut costs and increase profits. One of the most popular with…

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Here come the regulators!

by atm Atom — blogger, atmatom

In what is likely more of a trend than a blip, two regulators have already weighed in on behalf of disgruntled constituents in the payment security debate. And…

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A branch too far …

by Richard Buckle — Founder and CEO, Pyalla Technologies, LLC

Of late I have been in discussions with vendors engaged in providing security solutions, and the image that has kept coming up is that of castles. The…

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Instant card reissuance valuable in a world where real-time reigns

by Jim Ghiglieri — Senior Vice President, Corporate Communications, SHAZAM

In light of recent retail data breaches affecting millions of consumers, the logistics of card reissuance has come to the forefront for many financial…

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