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The tipping point for polymer banknotes

by Brendan Burge

Is it possible that we have reached the tipping point for polymer banknotes? A recent article in the Central Banking Journal suggests that, with the…

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IT spending projected to rise to meet consumer expectations

by Dan Kramer — Senior Vice President, Marketing & Merchant Servic, SHAZAM

Retail financial institution IT spending is predicted to hit $152 billion worldwide by 2018. Specifically, retail FIs are looking to boost their online and…

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Will consumers change behavior because of data breaches?

by Terry Dooley — SVP & CIO, ITS, Inc

New research indicates many consumers have altered their shopping behavior as a result of recent far-reaching retail data breaches.

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The risks and rewards of outsourcing

by Brendan Burge — Sales Manager N.A., Transoft International Inc.

Today’s highly competitive banking environment has produced an increasing number of ways to cut costs and increase profits. One of the most popular with…

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Here come the regulators!

by atm Atom — blogger, atmatom

In what is likely more of a trend than a blip, two regulators have already weighed in on behalf of disgruntled constituents in the payment security debate. And…

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A branch too far …

by Richard Buckle — Founder and CEO, Pyalla Technologies, LLC

Of late I have been in discussions with vendors engaged in providing security solutions, and the image that has kept coming up is that of castles. The…

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Instant card reissuance valuable in a world where real-time reigns

by Jim Ghiglieri — Senior Vice President, Corporate Communications, SHAZAM

In light of recent retail data breaches affecting millions of consumers, the logistics of card reissuance has come to the forefront for many financial…

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Card evolution: A bridge between plastic cards and mobile phones

by Kevin Christensen — Vice President, Audit, SHAZAM

Among the hundreds of new payment technologies popping up around the world, one in particular has caught my eye. Called Coin, it's a single plastic card that…

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6 questions every FI should ask about branch transformation

by Terrina Rishel — CEO, ATM Authority, LLC

Over the last few decades, we have watched technology disrupt many industries — requiring them to change rapidly or risk becoming obsolete. When new technology…

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Crash and grab. Rip and replace. What's with all the violence?

by Richard Buckle — Founder and CEO, Pyalla Technologies, LLC

Skimming the posts and features of the past few days, the headline "Gone in 60 seconds" proved just too tempting to ignore. As someone who likes cars a lot and…

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Bill pay innovation key to keeping consumers happy

by Dan Kramer — Senior Vice President, Marketing & Merchant Servic, SHAZAM

As mobile bill payment use continues to surge among American consumers, financial institutions and billers need to innovate in terms of their billing software…

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Self-cleaning currency? Could be.

by Brendan Burge

We have all had the experience of receiving a poor quality, dirty banknote as change in a purchase. It might even have been issued by a bank teller, or worse…

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Ignorance is no defense

by atm Atom — blogger, atmatom

In a disturbing study released in early March, Newtek Business Services threw a cold, wet towel over the notion that merchants were ready for — or even…

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Dynamic Currency Conversion delivers benefits all around

by Terry Dooley — SVP & CIO, ITS, Inc

With global tourism on the rise and the payments industry working to generate additional revenue (as well as added customer value at ATMs and the point of…

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Is your account info online safe from Heartbleed? There's a way to find out, and it's free

by Robert Siciliano — speaker, IDTheftSecurity.com

I'm sure you've heard the news about Heartbleed by now (unless you've been in vacation wonderland taking a tech break). This is a serious vulnerability at the…

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Busting out of the ATM branding rut

by Rebecca Hellmann — Marketing and Sales Coordinator, Welch ATM

The best way to get out of a rut is to change how you think about the problem, according to Josh Streufert, creative director for Weber Marketing Group.

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Self-service grows as consumers look to bank when and where it’s convenient

by Terry Dooley — SVP & CIO, ITS, Inc

Consumer use of alternative, convenient, self-service and ATM channels is on the rise.

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Everyone is right; everything is wrong!

by Richard Buckle — Founder and CEO, Pyalla Technologies, LLC

A quick scan of blog posts and feature stories of late would have even the most optimistic of us start wondering if indeed the glass is half empty. I can't…

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Data breach legislation: As states step up, will the Fed follow?

by Robert Siciliano — speaker, IDTheftSecurity.com

A data breach notification bill, H.B. 224, was recently introduced in the New Mexico legislature. If enacted, it would make New Mexico the 47th state to adopt…

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PCI compliance for acquiring financial institutions

by Kevin Christensen — Vice President, Audit, SHAZAM

In my last post, I took a look at the question, "Does our financial institution need to be PCI compliant?" While the short answer is yes, the long answer is…

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