Features
TD Bank takes a closer look at banking preferences
by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator
What do customers actually want from banks? Do they still want branches? TD Bank's recent customer survey revealed some surprising statistics.
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Authentic experiences: How your brand can reach Gen Z for success and customer loyalty
by Daniel Brown — Editor, Networld Media Group
The APC Gen Z study found that Gen Z has five top demands from businesses and brands: 1. Authenticity. 2. PhysiDigital. 3. Experiential. 4. Custom. 5.
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ATM, Self-Service Software guide offers exclusive information on industry
by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator
The 2023 ATM and Self-service Software Trends Guide delivers in-depth research based on interviews and survey data from financial institutions worldwide on how…
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Banks embrace rewards, personalized tools for small businesses
by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator
How can banks help small businesses? By taking lessons from consumer products and offering them rewards, tools and personalized services.
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The future of banking: Overhauling customer experience strategies
by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator
What is the key to banking success in the current market? The answer is to overhaul customer experience strategies to meet consumers where they are.
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ATMs take cash deposit to the next level
by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator
NCR partnered with Clip Money to make cash deposits at ATMs easier for businesses. Here's how.
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What's new in branch design?
by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator
Digital banking is important, but branches also have a role to play. A panel at the Bank Customer Experience Summit in Charlotte, North Carolina took a look at…
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Gen Z panel shares 5 rules for success
by Daniel Brown — Editor, Networld Media Group
What does Gen Z actually want from banks and businesses? A panel of Gen Zers discussed what they look for.
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Are surcharge-free ATMs inevitable?
by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator
Customers hate fees at ATMs, and fees are continuing to rise. Are surcharge-free ATMs the way of the future?
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How should banks use AI?
by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator
How should banks use AI? Will it replace employees?
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Revolutionizing self-service: A peek into the future at the ICX Summit
by Daniel Brown — Editor, Networld Media Group
A panel of industry experts convened to discuss this and strategies for businesses during this year’s Interactive Customer Experience Summit in Charlotte…
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Bringing hospitality back to banking
by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator
A panel at the Bank Customer Experience Summit discussed how banks can bring hospitality back for customers.
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Mastering the art of end-to-end CX strategy
by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator
How can you build an end-to-end customer experience that works for your organization? The closing keynote at the Bank Customer Experience Summit took a closer…
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How to fight back against ATM fraud
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
ATM fraud via skimming and other techniques is on the rise. How can operators fight back?
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How can banks craft the customer journey?
by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator
Banks have made efforts to improve their customer journeys, but consumers often feel it isn't enough. How can banks fix this issue? A panel at the Bank…
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Is the metaverse worth it?
by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator
What is the metaverse good for? A panel at the Interactive Customer Experience Summit debated this topic.
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How to act on banking customer data
by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator
The opening keynote at the Bank Customer Experience Summit in Charlotte from Sept. 12 to 13 covered AI, banking data and how it can all come together to…
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Bank Customer Experience Awards showcase financial innovation
by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator
Bank of America, Citizens Bank and America's Credit Union all earned awards at the annual BCX Awards.
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AI won't replace employees, it will make CX better
by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator
A panel at the Interactive Customer Experience Summit in Charlotte from Sept. 11 to 13 tackled AI head on and how its real benefit is to improve the customer…
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Can AI help banks get a leg up?
by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator
Regional and smaller banks are feeling the stress from the chaos in the banking world. Can AI help them get a leg up?
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In business for more than three decades, Lock America, Inc. of Corona,CA develops, manufactures and markets high security locks for various industries, including amusement, gaming, information management, fuel distribution and self-storage.
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