How to successfully deploy an ATM/self-service solution

by Daniel Brown — Editor, Networld Media Group

How do you engineer your ATM and self-service equipment for the unexpected? And just what does it take to prepare, not only for bad weather or natural…

How AI delivers improved kiosk, ATM operations

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

With AI, kiosk and ATM operators can identify ahead of time potential device faults and either make the fixes remotely or schedule maintenance. It can also…

3 reasons to attend Bank Customer Experience Summit in 2024

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

Make it your late New Year's resolution to attend the jointly held Bank Customer Experience and Interactive Customer Experience Summit from Sept. 9 to 11 in…

What does Gen Z want from banks?

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

How should your bank appeal to Gen Z? Should the branch play a role? What about digital signage?

5 rules for success in self-service

by Daniel Brown — Editor, Networld Media Group

A panel of experts shared core trends and rules for success for self-service automation at the Self-Service Innovation Summit in Miami, Florida.

Contactless ATMs improve customer experience

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

What are contactless ATMs, and how do they work?

2024 ATM trends: What can we expect?

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

Now that we have entered 2024, it's time to look ahead to see what trends we can expect to see this new year with a focus on three key areas: AI, video banking…

ATM, self-service tech wows at Self-Service Innovation Summit

The recent Self-Service Innovation Summit provided examples of payment systems, interactive touchscreens, voice interaction modules, AI-enabled identity…

2023's Top 10 ATM headlines: NCR separation, security, bitcoin ATMs lead the way

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

With 2024 fast approaching, it's time to take a look back at the top stories of 2023 for ATM Marketplace.

Do ATMs need more features?

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

Are advanced features for ATMs useful...or unhelpful?

TD Bank takes a closer look at banking preferences

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

What do customers actually want from banks? Do they still want branches? TD Bank's recent customer survey revealed some surprising statistics.

Authentic experiences: How your brand can reach Gen Z for success and customer loyalty

by Daniel Brown — Editor, Networld Media Group

The APC Gen Z study found that Gen Z has five top demands from businesses and brands: 1. Authenticity. 2. PhysiDigital. 3. Experiential. 4. Custom. 5.

ATM, Self-Service Software guide offers exclusive information on industry

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

The 2023 ATM and Self-service Software Trends Guide delivers in-depth research based on interviews and survey data from financial institutions worldwide on how…

Banks embrace rewards, personalized tools for small businesses

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

How can banks help small businesses? By taking lessons from consumer products and offering them rewards, tools and personalized services.

The future of banking: Overhauling customer experience strategies

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

What is the key to banking success in the current market? The answer is to overhaul customer experience strategies to meet consumers where they are.

ATMs take cash deposit to the next level

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

NCR partnered with Clip Money to make cash deposits at ATMs easier for businesses. Here's how.

What's new in branch design?

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

Digital banking is important, but branches also have a role to play. A panel at the Bank Customer Experience Summit in Charlotte, North Carolina took a look at…

Gen Z panel shares 5 rules for success

by Daniel Brown — Editor, Networld Media Group

What does Gen Z actually want from banks and businesses? A panel of Gen Zers discussed what they look for.

Are surcharge-free ATMs inevitable?

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

Customers hate fees at ATMs, and fees are continuing to rise. Are surcharge-free ATMs the way of the future?

How should banks use AI?

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

How should banks use AI? Will it replace employees?