Features
Where are bank branches headed?
by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator
Bank branches are decreasing in number across the U.S., but this trend doesn't tell the entire story.
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Experience innovation at the Bank Customer Experience Summit
by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator
The Bank Customer Experience Summit 2024's first early bird deadline is coming up on May 3rd.
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How banks can improve customer experience with surcharge free ATMs
by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator
Surcharge free ATMs allow banks to expand their services outside of branches.
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Protecting ATMs from attacks
by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator
Wells Fargo shared tips on how to protect ATMs.
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Non-bank ATMs have hidden opportunities amid challenges
by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator
IADs have taken big hits in recent years, but consumers still want their services. IADs need to take these key strategic steps for success.
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What's the regulation roadmap look like for ATMs in 2024?
by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator
There are several laws and regulatory frameworks coming down the pipeline that will have a direct impact on the ATM industry in 2024.
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Protecting an ATM's hardware, software by slowing down criminals
by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator
How can operators delay or frustrate ATM attacks long enough to be effective?
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AI's next big step for banking is data processing: First Internet Bank CEO discusses
by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator
First Internet Bank CEO David Becker believes that banks should take a "forward looking approach" with AI, especially in the area of data processing.
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Bringing the ATM to the cloud
by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator
With cloud-based tech, ATM operators can deliver the same customized experiences as smartphones.
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Nominations open for Bank Customer Experience 2024 Awards
by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator
Nominations are officially open for the 2024 Bank Customer Experience Awards, which will be presented at the jointly held Bank Customer Experience Summit and…
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ATM fees: Debunking misconceptions
by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator
ATM fees can be a major point of contention for consumers. No one likes to pay for a service that they are used to receiving for free by using their bank's…
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What's the future hold for IADs?
by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator
Independent ATM operators have taken hits on multiple fronts the past years. With falling cash withdrawals, customer resistance to fees and acquisitions, there…
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Is cash here to stay?
by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator
Will cash go away? That is the question that is top of mind for the ATM industry. Two debaters tackled this issue head on.
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How to successfully deploy an ATM/self-service solution
by Daniel Brown — Editor, Networld Media Group
How do you engineer your ATM and self-service equipment for the unexpected? And just what does it take to prepare, not only for bad weather or natural…
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How AI delivers improved kiosk, ATM operations
by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator
With AI, kiosk and ATM operators can identify ahead of time potential device faults and either make the fixes remotely or schedule maintenance. It can also…
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3 reasons to attend Bank Customer Experience Summit in 2024
by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator
Make it your late New Year's resolution to attend the jointly held Bank Customer Experience and Interactive Customer Experience Summit from Sept. 9 to 11 in…
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What does Gen Z want from banks?
by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator
How should your bank appeal to Gen Z? Should the branch play a role? What about digital signage?
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5 rules for success in self-service
by Daniel Brown — Editor, Networld Media Group
A panel of experts shared core trends and rules for success for self-service automation at the Self-Service Innovation Summit in Miami, Florida.
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Contactless ATMs improve customer experience
by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator
What are contactless ATMs, and how do they work?
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2024 ATM trends: What can we expect?
by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator
Now that we have entered 2024, it's time to look ahead to see what trends we can expect to see this new year with a focus on three key areas: AI, video banking…
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