Features
The future of ATM software in 2025
by Bradley Cooper — Editor, Connect Media
A webinar hosted by ATM Marketplace and sponsored by KAL examined some of the key findings of the 17th annual 2024/2025 ATM Software Trends Report.
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Voice AI to dominate industry in coming year, says SoundHound AI exec
by Daniel Brown — Editor, Networld Media Group
Everyone knows that AI is taking the world by storm and transforming customer experience across restaurants, retail, self-service, and more, but a subset of…
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Where's cash headed in 2025?
by Bradley Cooper — Editor, Connect Media
Where is cash headed in the 2025? What about ATM usage and recyclers?
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Self-Service Innovation Summit executive panel to share future predictions, strategy insights
by Daniel Brown — Editor, Networld Media Group
This year’s Self-Service and Innovation Summit, hosted by Networld Media Group in Tampa, Florida from December 9-11 will culminate with “Thought leader…
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Self-Service Innovation Summit panel to cover biometrics in ATMs, kiosks
by Bradley Cooper — Editor, Connect Media
Where does biometric identification stand today in self-service solutions? This is a topic a panel at the Self-Service Innovation Summit will cover in detail.
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Examining biggest ATM security issues and 4 strategies to prevent them
by Bradley Cooper — Editor, Connect Media
Physical threats are not the only security concerns for ATMs. Let's take a closer look at some of these security issues and what causes them.
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How cash visibility can combat money laundering
by Bradley Cooper — Editor, Connect Media
Money visibility solutions can help banks and businesses combat money laundering.
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Self-Service Innovation Summit: Driving profitable self-service retail in high-traffic locations
by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media
A panel talk, “Self-Service Retail: A Profitable Path to Growth in High-Traffic Locations,” will offer expert insight at the Self Service Innovation Summit…
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What role should cash play in banks?
by Bradley Cooper — Editor, Connect Media
Should retail banks dump cash? Or should they adjust how they use it?
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How AI and voice-speech interaction is transforming kiosk customer experience
by Daniel Brown — Editor, Networld Media Group
AI has taken the world by storm, and it has transformed numerous aspects of customer experience across restaurant, QSR, and self-service contexts, including…
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Teller Cash Recyclers 101: 4 facts to know
by Bradley Cooper — Editor, Connect Media
TCRs have been around for a few decades now at this point, and they have evolved significantly since then. Here are four key facts to know about these machines.
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How is commercial cash demand changing?
by Bradley Cooper — Editor, Connect Media
How is commercial cash usage evolving?
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Complying with banking regulations without sacrificing CX
by Bradley Cooper — Editor, Connect Media
A panel at the Bank Customer Experience Summit analyzed banking regulations and how banks can comply without sacrificing the customer experience.
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Federal Reserve Bank expert offers cash usage insights
by Bradley Cooper — Editor, Connect Media
Haley Gibson, senior manager, cash insights and policy analysis, Federal Reserve Financial Services, discussed key cash usage trends.
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Bank training: 5 tips to be successful
by Bradley Cooper — Editor, Connect Media
Need better employees for your bank? Use these 5 strategies to train new and current employees effectively.
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Oxford Bank celebrates 140 years with tech, financial education
by Bradley Cooper — Editor, Connect Media
Oxford Bank is celebrating its 140th anniversary by delivering stronger technology, investigating AI and promoting financial education for its customers and…
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Learn the 7 shields of ATM security
by Bradley Cooper — Editor, Connect Media
A webinar on ATM Marketplace discussed the seven shields of ATM security.
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Creating the best retail banking experience
by Bradley Cooper — Editor, Connect Media
A panel at the Bank Customer Experience Summit held in Charlotte, North Carolina from Sept. 9 to 11 did a deep dive into ideas and innovation for retail…
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Avoiding banking transformation pitfalls
by Bradley Cooper — Editor, Connect Media
A panel at the Bank Customer Experience Summit addressed how to avoid banking transformation pitfalls.
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Banking social media strategy: Developing impactful content
by Bradley Cooper — Editor, Connect Media
Regina DeMars, director of content marketing and social media strategy at FNBO, delivered a keynote session about content strategies that work at the Bank…
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