Features
Bank Customer Experience Summit panel offers insight on hospitality strategies
by Bradley Cooper — Editor, Connect Media
How do banks develop hospitality? A panel at the Bank Customer Experience held in Charlotte, North Carolina from Sept. 12 to 13 will look at this topic in…
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Bitcoin ATM operator demands Texas sheriff return funds seized in ransomware scam
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
The sheriff claims his office acted appropriately in seizing cash from the machine and returning it to the victim of a ransomware scam. Bitcoin Depot claims…
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What's going on with Binance, Coinbase?
by Bradley Cooper — Editor, Connect Media
Cryptocurrency took a major hit this month, as the Securities and Exchange Commission opened lawsuits against popular exchanges Binance and Coinbase.
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How are banks automating or failing to automate?
by Bradley Cooper — Editor, Connect Media
Banks are typically seen as traditional organizations; however, many are embracing automation to improve efficiency and meet customer needs. That being said…
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Bank Customer Experience Summit will examine customer journey
by Bradley Cooper — Editor, Connect Media
The Bank Customer Experience Summit, being held Sept. 12 to 13 in Charlotte, North Carolina will feature several panels surrounding customer experience in…
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Why cash recycling can pay off for banks
by Bradley Cooper — Editor, Connect Media
Cash recycling is a relatively recent development for ATMs, which raises the question of whether it is actually a good investment that can save time and money…
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How digital transformation can make banks stronger
by Daniel Brown — Editor, Networld Media Group
Valley Bank recently made a major digital transformation. Brad Cooper, editor of ATM Marketplace, spoke with Daniel Brown, editor of Digital Signage Today…
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Bank Customer Experience Awards nominations close June 2
by Bradley Cooper — Editor, Connect Media
The Bank Customer Experience Summit, held in Charlotte from Sept. 12 to 13, will honor innovators in the space of financial customer experience during an…
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2023 ATM Self-Service Software Trends Report to deliver key insights
by Bradley Cooper — Editor, Connect Media
The 2023 ATM & Self-Service Software Trends Report aims to give key insights into the industry by surveying financial institutions and other companies on how…
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What's on the horizon for banking automation?
by Bradley Cooper — Editor, Connect Media
Banking automation is here to stay. However, banks also have to deal with questions of how automation can impact their brand image and the customer experience.
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Valley Bank delivers digital transformation while maintaining human touch
by Daniel Brown — Editor, Networld Media Group
Is traditional banking dead? Or is it transforming? The answer may lie in keeping the traditional touch while integrating innovative technology: like Valley…
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Bank Customer Experience Summit keynote to address how to gather actionable customer data
by Bradley Cooper — Editor, Connect Media
One of the biggest challenges for any business is how do to understand its customers and how to act on that knowledge. The keynote address for the Bank…
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Walgreens brings crypto-enabled ATMs to stores
by Bradley Cooper — Editor, Connect Media
Walgreens has deployed more than 1,300 ATMs that not only accept cash but also provide cryptocurrency purchasing/selling and mobile send/receive cash…
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Is self-service killing cash?
by Bradley Cooper — Editor, Connect Media
Is self-service technology killing cash? Or is cash still relevant? Read more to find out.
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How and why bitcoin ATMs help the underbanked
by Bradley Cooper — Editor, Connect Media
Do bitcoin ATMs helped the unbanked and underbanked? And what role do regulations and cash usage play?
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Experts share tools, tips to prevent bank data breaches
by Bradley Cooper — Editor, Connect Media
Data breaches are a massive issue for banks. How can they prevent them? One solution is maintaining better identity security.
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Apple dives into banking: How can banks respond?
by Bradley Cooper — Editor, Connect Media
Apple is offering a savings account with a 4.15% interest rate. How can banks respond?
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Bank Customer Experience Summit to tackle innovative banking/customer trends
by Bradley Cooper — Editor, Connect Media
The Bank Customer Experience Summit will analyze the cutting edge of customer and banking trends and will be held in tandem with the Interactive Customer…
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Examining best practices for ATM security
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
With crime rising nationwide, ATM operators need to be vigilant to protect their assets. At the same time, new Payment Card Industry standards require…
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Experts define challenges, growth factors in bitcoin ATM market
by Bradley Cooper — Editor, Connect Media
What's driving the bitcoin ATM market? There are several factors to consider including security and accessibility. However, there are also issues holding it…
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