by Bradley Cooper — Editor, Connect Media
In 2022, the top stories included speculation over a potential acquisition of NCR as well as cannabis dispensaries.
read nowby Bradley Cooper — Editor, Connect Media
Fintechs have the advantage when it comes to small and medium sized businesses. Can banks catch up?
read nowby Elliot Maras — Editor, Kiosk Marketplace & Vending Times
For the third straight year, the Self-Service Innovation Awards honored the products that earned top honors for self service excellence during the Self-Service…
read nowby Bradley Cooper — Editor, Connect Media
In 2022, readers revealed a wide variety of interests ranging from how to purchase a bitcoin ATM to how to handle ATM security and other topics.
read nowby Bradley Cooper — Editor, Connect Media
ATM crimes are on the rise, especially hook and chain attacks. Some banks are putting up stickers warning criminals that their ATMs have hook and chain…
read nowDespite bitcoin's downturn in value, bitcoin ATMs are still surging forward in both popularity and success.
read nowby Elliot Maras — Editor, Kiosk Marketplace & Vending Times
This year's finalists for the 2022 Self-Service Innovation Summit Awards include innovators in payments, vending and more.
read nowby Bradley Cooper — Editor, Connect Media
A bill in Congress aims to address ATM theft by putting independent ATMs under federal purview.
read nowby Bradley Cooper — Editor, Connect Media
Banks are rethinking branch strategies in light of consumers wanting financial advice at branches instead of traditional banking services. However, a challenge…
read nowby Elliot Maras — Editor, Kiosk Marketplace & Vending Times
COVID-19 impacted every industry, including banking and consumer expectations. What role with ATMs and branches play in the post-COVID world?
read nowby Bradley Cooper — Editor, Connect Media
Whether fair or unfair, the banking world often has the reputation of being slow to change or follow trends in other industries. Despite this reputation, the…
read nowby Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Bitcoin and cryptocurrency can often be difficult to understand. A panel of self-service industry experts discussed the technology in detail and debunked…
read nowAlthough some consumers have embraced digital cards in light of COVID-19, others remain concerned about security breaches. In light of all of this, we must ask…
read nowby Bradley Cooper — Editor, Connect Media
ATM thieves are getting bolder and banks are adopting more advanced strategies in response to prevent attacks.
read nowby Bradley Cooper — Editor, Connect Media
In an age where customers are more willing than ever to switch banking providers, banks need to step up their game when it comes to mobile apps.
read nowby Bradley Cooper — Editor, Connect Media
As banks have had to make adjustments in light of COVID-19 and customer expectations, they have had to rely more, not less, on self-service channels, including…
read nowby Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Despite rumors to the contrary, consumers still want cash access and as a result the need for recycling and cash management is still great. ATMs can meet all…
read nowby Bradley Cooper — Editor, Connect Media
Bank branches are evolving in a myriad of ways. Here are three trends to watch.
read nowby Bradley Cooper — Editor, Connect Media
Clinton Cheng, VP, global head of Visa/PLUS ATM Network, took a deep dive into banking during the closing keynote at the Bank Customer Experience Summit.
read nowby Bradley Cooper — Editor, Connect Media
Banks have struggled to create omnichannel experiences. A panel entitled "Delivering an effective omnichannel experience to boost the customer's experience…
read now