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Trends / Statistics News & Media

FIs see mounting ATM fraud following Home Depot data breach

September 10, 2014

The retailer says that no PIN data was stolen in the breach. However criminals have found other ways to solve the problem of missing PINs.

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Most Americans pay little or nothing in ATM, account maintenance fees

September 10, 2014

Annual ABA survey shows that 'consumers are in control' and have become adept at avoiding bank fees.

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For the self-service branch, the future is now

The continuing recognition of the importance of the branch is reflected by the willingness of financial institutions across the world to invest at record…

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Digital payments gain ground as HCE hints at FI involvement

by Dan Kramer — Senior Vice President, Marketing & Merchant Servic, SHAZAM

HCE technology has the potential to advance mobile transactions powered by tethered credit or debit card accounts, says Juniper Research and other industry…

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Mobile payments must be relevant, useful, study confirms

September 5, 2014

Young adults are especially interested in wearable mobile technologies that they can use for banking and making payments.

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The Fraudulent Four: The world's worst payment frauds and security failures

The payments industry never stops looking for new techniques and safeguards to stop thieves and fraudsters. Even so, we constantly hear about their exploits…

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MIT bookstore adds Bitcoin payment option

September 4, 2014

The move makes The Co-op at MIT the first major university bookstore to accept the digital currency as a payment method.

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Study: Prepaid card users highly likely to adopt mobile payments

September 4, 2014

The greater the number of features -- such as mobile payments -- associated with a card, the greater the likelihood of customer retention.

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Efficiency or responsiveness? How do you balance your ATM cash supply strategy?

Businesses manage their ATM networks by providing cash where and when customers want it. But they must provide this service efficiently if they are to make a…

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Scaling the EMV mountain

Just how serious is the EMV challenge facing U.S. ISOs?

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Annual worldwide smartphone shipments to hit 1.8B by 2018

August 29, 2014

Emerging markets have accounted for more than 50 percent of annual smartphone shipments since 2011; this year they're expected to make up nearly three-quarters…

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EMV Migration Forum publishes implementation guide for ATM industry members

August 28, 2014

'Implementing EMV at the ATM,' a free white paper from the EMF, serves as a comprehensive educational resource for deployers making the move to chip and…

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New report examines trends in branch transformation and technology

August 28, 2014

The free report includes branch planning data collected from more than 150 regional and local FIs across the United States.

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Why is ATM patent troll ATL selling its stock-in-trade?

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Patent troll ATL is offloading 28 of its ATM patents, as well as a couple more that it has pending. Here's the backstory that might explain why.

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ATMs can be a drawing card for millennials

by Terry Dooley — SVP & CIO, ITS, Inc

Now is the time to use the digital capabilities and accessibility of the ATM to win over millennials disenchanted with the branch experience.

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Low-income households pump money into retailer wallets

by Kevin Christensen — Vice President, Audit, SHAZAM

A new research paper by three economists predicts that the little guy will shell out more money as FIs seek relief from the revenue-slashing effects of the…

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Big Apple, Big D get Bitcoin ATMs

August 22, 2014

Manhattan got its first Bitcoin ATM this week, as did Dallas. But surprisingly, neither of these mega metro areas is the first in its state to stick a pin in a…

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ABA intros universal banker training certificate

August 22, 2014

The program reflects the growth of the self-service branch and the transition from teller service to single-contact banking assistance.

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IADs must improvise to survive: How DCC can help boost revenues

Shrinking interchange, increased competition and growing operational expenses have taken a toll on ATM profitability. But advances in technology can help IADs…

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Number of consumers who prefer ATMs over other banking channels rises in 2013, ABA says

August 21, 2014

The ATM remains in third place among customers' favorite banking channels, but it achieved a stronger showing in 2013 (14 percent), compared with 2012 (1…

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