New report examines trends in branch transformation and technology

August 28, 2014

The free report includes branch planning data collected from more than 150 regional and local FIs across the United States.

Why is ATM patent troll ATL selling its stock-in-trade?

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Patent troll ATL is offloading 28 of its ATM patents, as well as a couple more that it has pending. Here's the backstory that might explain why.

ATMs can be a drawing card for millennials

by Terry Dooley — SVP & CIO, ITS, Inc

Now is the time to use the digital capabilities and accessibility of the ATM to win over millennials disenchanted with the branch experience.

Low-income households pump money into retailer wallets

by Kevin Christensen — Vice President, Audit, SHAZAM

A new research paper by three economists predicts that the little guy will shell out more money as FIs seek relief from the revenue-slashing effects of the…

Big Apple, Big D get Bitcoin ATMs

August 22, 2014

Manhattan got its first Bitcoin ATM this week, as did Dallas. But surprisingly, neither of these mega metro areas is the first in its state to stick a pin in a…

ABA intros universal banker training certificate

August 22, 2014

The program reflects the growth of the self-service branch and the transition from teller service to single-contact banking assistance.

IADs must improvise to survive: How DCC can help boost revenues

Shrinking interchange, increased competition and growing operational expenses have taken a toll on ATM profitability. But advances in technology can help IADs…

Number of consumers who prefer ATMs over other banking channels rises in 2013, ABA says

August 21, 2014

The ATM remains in third place among customers' favorite banking channels, but it achieved a stronger showing in 2013 (14 percent), compared with 2012 (1…

Mercator issues ATM market benchmark report for 2014

August 19, 2014

The new report finds that, in many markets, added functionality at the ATM has made it a hub for self-service and assisted-service banking.

Will smart cards leapfrog mobile?

The ability to securely download apps to a consumer's smart card has been demonstrated. But why is this important to a market that is already moving toward…

Fed study finds that ATM, debit might be safer than credit cards

by Rebecca Hellmann — Marketing and Sales Coordinator, Welch ATM

In 2012, PIN debit card transactions - including both purchases and ATM cash withdrawals - had the lowest fraud rates among general-purpose cards by both…

Kaspersky study finds consumers nonchalant about data security

August 18, 2014

When it comes to protecting their personal and financial information online, consumers just might be their own worst enemy.

FTC proposed patent troll study gets go-ahead from OMB

August 18, 2014

The commission has congressional authority to collect nonpublic information from patent assertion entities, which will provide a better picture of their…

Research: 'Card malls' should be part of prepaid distribution strategy

August 15, 2014

The total dollar volume loaded through card malls grew 19 percent in 2013, and new research says growth will continue.

Should the ATM industry stay with Microsoft OS? Take the survey

August 15, 2014

A short survey asks whether the industry should migrate ATMs to a new Microsoft OS in 2020 ... or find a better alternative.

For ATM providers, mobile signals new opportunity

Mobile has changed the average ATM user’s needs, preferences and expectations, and these behaviors can mean new opportunities for ATM providers.

Dish Network officially accepts its first Bitcoin payment

August 14, 2014

Austin and Beccy Craig, who star in a new documentary about Bitcoin, were the first customers to pay with the digital currency.

Group forecasts issuance of 575 million chip cards in US by end of 2015

August 13, 2014

Estimates from nine major banks in the Payments Security Task Force indicate significant momentum behind the adoption of EMV-enabled chip cards in the US, Visa…

First Data SpendTrend analysis: Credit cards tops in payments for July

August 12, 2014

The dominance of charge purchases reflects consumers' preference for credit when it comes to big ticket purchases like air travel and hotels.

Bankia Spain, Diebold embark on multiyear channel transformation project

August 8, 2014

Diebold will assist Bankia, one of Spain's largest banks, to reduce the complexity of managing its multivendor fleet of ATMs.