4 in 10 US millennials find paying with cash 'inconvenient,' study finds

March 29, 2018

New research from Capital One suggests that cash use is on the wane in America.

8 in 10 Canadians choose cards over cash for payments

March 29, 2018

Like their American counterparts, Canadians are becoming card-first buyers, with nearly 8 in 10 (79 percent) going to that payment method first when making a…

The strangely simultaneous rise of cards and cash

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Cash demand has risen right along with payment card transactions during the past decade-and-a-half. What's up with that? We went looking for an answer in…

Mitek chalks up 2B mobile check deposits

March 20, 2018

Mitek, a provider of mobile capture and identity verification software, has announced that its Mobile Deposit solution has to date processed more than …

7 in 10 Swedes want to retain cash as payment option

March 20, 2018

Approximately 68 percent of Swedes want cash to remain a payment option in the future, compared with 25 percent who want a completely cashless society…

Analysis: Customer experience is traditional FI's advantage over digital banks

March 16, 2018

The emergence of digital banks — offering mobile payments, e-wallets and more — is creating new competition in the financial services industry.  

'Prime' isn't just a rate anymore: Banks, tech and the 'Amazon Effect'

That clever little arrow in Amazon's logo pointing from "a" to "z" is no coincidence, and it explains why the company would set its sights on banking. The fact…

3 in 10 consumers interested in Amazon checking account

March 13, 2018

A notable minority of consumers would be interested in opening a banking account with Amazon if it were possible to do so.

Restaurants popularize order-and-pay, but 2 in 5 patrons still use cash

March 13, 2018

Restaurant checks paid via mobile app grew 50 percent last year, according to a study from NPD Group. However, cash still accounts for 2 in 5 restaurant…

Will real-time payments really transform the US market?

Real-time payments infrastructure officially arrived in the U.S. with the launch of The Clearing House RTP system in November. Will the technology ultimately…

Digital Check study of postal banks hints at possible future for US bank branches

March 9, 2018

Postal banking isn't likely to catch on in the United States in the near future, but its underlying principles could play a role in branch transformation…

EAST publishes 1st ATM crime update of 2018

March 9, 2018

The European Association for Secure Transactions has published its first European Fraud Update for 2018, based on country crime updates provided by…

ATM, merchant card reader compromises hit new high

March 7, 2018

The number of payment cards compromised at U.S. ATMs and merchant locations climbed 10 percent in 2017, according to Silicon Valley-based FICO. The number of…

Mobile banking UX 'asks too much of millennials,' study finds

March 7, 2018

No surprise here: Millennials lead the way in adoption of mobile banking, at 47 percent, while boomers lag at 23 percent. However, millennials are also the…

'Customers want to be recognized': Designing the ideal digital banking experience

Jim Ensign, chief digital officer at Republic Bank, discusses how financial services providers can improve their customers' experience by seeking to understand…

Online card payments to double by 2022

March 6, 2018

The number of card payments made online worldwide is set to jump from 29 billion in 2016 to 70 billion in 2022, according to Global Payment Cards Data and…

Amazon exploring consumer checking account offering, reports say

March 6, 2018

Don't say you weren't expecting it …

New Jersey increases number of bitcoin ATMs

March 1, 2018

North Bergen, New Jersey, now has its first cryptocurrency ATM. The machine allows users to exchange U.S. currency for bitcoin, Litecoin and Ethereum.

Third-party financial apps 'drive a wedge' between FIs, account holders, study warns

March 1, 2018

Malauzai Software, a provider of mobile and internet solutions for community financial institutions, has released its Monkey Insights trend report on internet…

Removal of small-town ATMs raises protest in Quebec

February 28, 2018

Several small towns in the Canadian province of Quebec are about to lose their community's only cash machine, and residents of those towns are unhappy about it.