UnionPay cards issued outside mainland China top 90M

February 14, 2018

Twenty million UnionPay cards were issued outside the Chinese mainland in 2017, increasing the total of such cards to approximately 90 million, according to a…

How one bank is delivering on the 'customer-centric experience' challenge

Stormy Mauri, vice president and product manager at Washington Trust Bank, talks about the challenges banks face in providing a tailored, meaningful customer…

US identity fraud reaches record high in 2017

February 9, 2018

The number of identity fraud victims has increased by 8 percent (rising to 16.7 million U.S. consumers) over the last year, a record high since Javelin…

IADs outpacing FIs in rate of ATM fleet expansion

February 8, 2018

Independent ATM deployers accounted for 1 in 6 ATMs worldwide at the end of 2016. Eighty percent of these are located in five markets — the U.S., Japan, South…

The costly crisis of ATM physical attacks: Understanding the problem

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

At a morning workshop during the ATMIA conference, the audience heard unsettling statistics and anecdotes about the rising number of ATM physical attacks in…

Credit card purchases of crypto assets out of bounds, big banks say

February 6, 2018

The two largest U.S. banks, JPMorgan Chase and Bank of America, have announced that they will no longer allow cryptocurrency purchases on credit cards they…

Diebold Nixdorf, U.S. Bank showcase 'connected commerce' at Super Bowl Live

February 2, 2018

Diebold Nixdorf has partnered with U.S. Bank to showcase the future of banking in advance of Super Bowl LII, which will take place Feb. 4 at U.S. Bank Stadium…

Study compares payment types, preferences, reasons for use

February 2, 2018

More than three-quarters (78 percent) of young adults age 18–34 use person-to-person payment services such as PayPal, Venmo, Google Wallet and Facebook…

Co-op doubles transactions processed to 6.6B in 2017

January 30, 2018

Co-op Financial Services set a record by processing more than 6.6 billion credit, debit, EFT and shared branch transactions on behalf of its credit union…

US Payments Forum announces EMV updates, resources

January 30, 2018

The U.S. Payments Forum has released its winter 2018 market snapshot, which includes the following updates:

After years of warnings, ATM jackpotting strikes the US

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Now that EMV has taken much of the profit out of ATM skimming, criminals are taking up more sophisticated methods of thievery. So it was that the Secret…

Zelle P2P network moves $75B in funds during 2017

January 30, 2018

In 2017, the Zelle person-to-person network moved $75 billion in funds across a system that connects several major banks, according to a press release from…

First Data, SBI Card partnership to support cashless India

January 26, 2018

First Data has expanded its partnership with SBI Card, a leading credit card issuer in India with more than 5.6 million customers.

Poll: FIs quick to replace customer funds lost to fraud

January 26, 2018

An informal online poll conducted by the European Association for Secure Transactions has revealed that banks are prompt, for the most part, in crediting funds…

Chase to open 400 branches; Wells to close twice as many

January 26, 2018

JPMorgan Chase has announced that it intends to expand its branch network into new U.S. markets, opening up to 400 new branches over the next five years. These…

American Airlines goes cashless at Miami ticket counters

January 23, 2018

American Airlines is going cashless at Miami International Airport. This means that any fees paid at check-in — say, for a checked bag — will have to be…

Convergence, cooperation are bywords for financial institutions, fintechs in 2018

January 23, 2018

The convergence of mobile platforms, APIs, machine learning and faster payments systems will require an unprecedented level of cooperation between payments…

The future of cash and digital payments

It is undeniable that the payment landscape is changing, and that electronic money is a key part of this. However, technological advancements are also being…

9 in 10 FIs now offer mobile banking, Fed says

January 18, 2018

A new report from the payment strategies team of the Federal Reserve Bank of Boston provides insights into the state of mobile banking at financial…

ATM Marketplace: The 2017 Top 5

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Court battles, crime and cardless transactions were all big stories last year in the ATM industry, and no doubt will continue to make headlines this year. But…