As use of branch, ATM, call center decline in the UK, craving for personalized banking grows

May 10, 2018

Yet another banking study has determined that consumers' use of digital banking services has grown dramatically in the past few years, while physical…

Not so fast: Capitec says its biometric mini ATM rollout preceded FNB's

May 10, 2018

In South Africa, it's the battle of the banks as retail financial institution Capitec calls foul on a claim by First National Bank to the title of first bank…

Jackpotting 101: Russian masters teaching newbies how to cash out ATMs

May 4, 2018

A recent rash of ATM jackpotting attacks in Moscow was carried out by novice thieves tutored by master hackers, according to a report by the Russian news…

Free-to-use ATMs vital to Scottish public, UK watchdog group says

May 4, 2018

A new survey by the U.K. watchdog group Which? shows that people and businesses in Scotland still rely heavily on free-to-use ATMs, and would be harmed by the…

Mobile banking is vital to consumers, Citi says

by Will Hernandez — Editor, NetWorld Media Group

Some clues as to why: 91 percent of participants in a Citi study have experienced positive outcomes from mobile banking, including greater awareness of their…

91 percent of US ATMs are EMV-enabled, payments forum reports

May 3, 2018

The U.S. Payments Forum has released its spring 2018 market snapshot, providing updates on the status of the U.S. EMV chip migration and contactless payments…

Europe's newly formed ATM crime investigation team starts off with a bang

May 1, 2018

Merely weeks after Germany and the Netherlands set up a Joint Investigation Team in cooperation with Europol and Eurojust, investigators scored their first big…

Mobile payment users aren't mobile payment proselytizers, study finds

May 1, 2018

Consumers might be using mobile wallets from Apple, Google and Samsung more these days, but it doesn't necessarily follow that they're recommending these…

2018 Kiosk Marketplace Census examines industry trends, opportunities

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

April 26, 2018

ATM Marketplace sister publication Kiosk Marketplace has organized its first annual industry census in response to requests from readers seeking reliable data…

Are your ATMs jackpotting bait?

How big a threat is jackpotting for your ATM fleet, and how can you mitigate that threat? In a free one-hour webinar on Thursday, security experts answer both…

New Zealanders will be seeing fewer ATMs around, expert says

April 23, 2018

The elimination of off-us ATM transaction fees and reduced cash use will have the combined effect of driving down the number of ATMs in New Zealand, according…

EMV card issuance, transactions surpass 50 percent globally

April 20, 2018

By the end of 2017, 54.6 percent of all cards issued globally were EMV-enabled, and the number of EMV payment cards in circulation worldwide stood at 7.…

NCR retains title as No. 1 provider of multivendor ATM software

April 20, 2018

NCR Corp. has again been named the world's largest supplier of multivendor ATM middleware and applications in a new report by strategic research and consulting…

Banks using unvalidated consumer data in automated decision-making, report says

April 20, 2018

A new report from Accenture finds that many banks have not invested in the capabilities to verify the validity and accuracy of their data.

Independent deployers' big opportunity lies in bank ATM outsourcing, study finds

April 19, 2018

The ATM Industry Association and Tremont Capital Group, a consulting firm specializing in the ATM industry, have completed their analysis of independently…

How Intel is redefining the customer experience through technology

by Christopher Hall — director, ICX Association

Christie Rice, director of the worldwide global digital signage and interactive kiosk segment for the Internet of Things Group at Intel, talks about her…

US ATM users crave cardless cash access, M2M transfers

April 17, 2018

Cardless cash solutions for ATM withdrawals hold appeal for more than one-third of U.S. consumers (37 percent) and more than half of millennials, according to…

Finnish FI's new fee structure favors customers who bank via mobile phone

April 13, 2018

Finland's Nordea bank is pushing — hard — to get customers to bank via mobile. The bank has said that it will increase its service charges for online banking…

RBS ripped for tightening mobile bank, ATM service times

April 12, 2018

After receiving bitter criticism for shutting bank branches in small villages across Scotland, RBS is again under fire — this time for sharply limiting…

ATM logical attacks, losses across Europe soar 230 percent in 2017

April 11, 2018

European nations reported 192 ATM malware and logical attacks in 2017. This represents a 231 percent increase from 58 attacks in 2016, according to a new…