3 drivers of a cashless society

The payments landscape is witnessing a nonstop whirlwind of transformation that shows no signs of abating — and that is being enabled by three innovations in…

Visa, Mastercard among top 10 most valuable US brands

November 30, 2018

Payment card networks Visa and Mastercard have secured the No. 5 and No. 10 spots, respectively, in the newly released list and report, "Brandz Top 100 most…

Study: ATMs, branches in UK headed for extinction by 2041

November 30, 2018

Projections based on year-over-year averages indicate that ATMs and bank branches will disappear from the U.K. in just a little more than 20 years, according…

Gens Y and Z expected to outdo other demos in holiday spending

November 28, 2018

Nearly three-quarters of consumers expect to spend the same or more this holiday season as they did in 2017, however, younger shoppers will likely outspend…

Reshaping the future of retail cash management

Previously a technology that solved cash supply chain management problems for a select few, retail cash capture has truly come of age, providing a cost…

Amazon Pay seeks foothold in brick-and-mortar marketplace

November 27, 2018

Amazon is making a push to get its Amazon Pay digital wallet into restaurants, gas stations and other merchants that it doesn’t directly compete against…

First Data dashboard provides real-time holiday spending insights

November 27, 2018

First Data, a provider of commerce enabling technology, has launched SpendTrend Holiday Insights, a real-time spending dashboard.

More payoff, less pain: How established banks and emerging tech companies can partner and win

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Nearly everyone agrees that technology is changing banking. It's also safe to say that many banks are partnering with technology companies to improve…

UAE bank achieves rate of 92 percent for transaction automation

November 19, 2018

Mashreq Bank, the oldest financial institution in the United Arab Emirates, has announced that it intends to make use of digital technologies in every possible…

ACI projects 14 percent increase in payment fraud attempts over the holidays

November 19, 2018

Attempted payment fraud will jump approximately 14 percent this holiday season, according to benchmark data from ACI Worldwide, a provider of electronic…

How HSBC Bank used a smartwatch to boost in-branch customer interaction

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

As part of its digital banking transformation initiative, HSBC partnered with Samsung to explore the use of smartwatches in bank branches.

ATMIA intros "ATMmys" international ATM marketing awards competition

November 16, 2018

The ATM Industry Association has introduced the "ATMmys," a global marketing awards competition presented by the ATMIA International Marketing Forum and…

Americans mostly happy with their FI's online, mobile experience

November 16, 2018

Almost all Americans (93 percent) rate their bank's online and mobile app experience as "excellent," "very good," or "good," according to a new survey…

Banks and fintechs: Enemies, frenemies or friends?

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

In some instances, fintechs have challenged established financial institutions and disrupted longstanding service delivery systems. More recently, though…

Banks reach parity with CUs in customer satisfaction

November 15, 2018

Customer satisfaction with the finance and insurance sector is the highest it's been in 24 years, having achieved a 1.4 percent bump in customer satisfaction…

Faster Payments Council to accelerate adoption of digital payments framework

November 15, 2018

The U.S. Faster Payments Council, an organization backed by some of the nation's largest banks, retailers, fintech companies and other payments industry…

Discover sees partnerships driving digital financial networks

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Roger Hochschild, the recently installed president and CEO at Discover, says that his vision for the company is to be a leading direct bank and payments…

How do you influence the connected consumer?

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Enterprises looking to influence consumer behavior first need to know which channels their customers are using and then need to find ways to interact with them…

ATM Marketplace: October Top 5

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

The biggest news of the month at ATM Marketplace was the release on Oct. 24 of the 11th annual ATM and Self-service Software Trends report. Though the…

Banco Popular de Puerto Rico strives to make banking easier for customers

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Like many banks, Banco Popular has discovered the need for an agile structure that allows the institution to serve customers who are comfortable with…