How biometrics will shape the future of mobile authentication

No longer the stuff of science fiction, biometrics technology is fast becoming a reality for today’s businesses and consumers. And it is poised to have a…

Weekly cash use falls in the US

December 20, 2018

Approximately 3 in 10 (29 percent) U.S. adults in a recent study by the nonprofit Pew Research Center said that, in a typical week, they made no cash…

Businesses must act to protect customer data

December 18, 2018

The Marriott data breach, which exposed 500 million guests' details over a four-year period, highlights the need for stronger identity proofing procedures and…

Payment card use grows worldwide, driven by government initiatives, consumer demand

December 18, 2018

The number of merchant outlets accepting card payments worldwide grew 13 percent in 2017 to reach 69.2 million by year-end, according to the RBR report, Global…

2018 Health of Cash study: US consumers value payment choice

Each year, the independent Health of Cash study sponsored by Cardtronics reveals that, in spite of advances in digital and mobile payment technology, cash…

Cashless payments rising fast in the UK

December 14, 2018

In 2018, cashless payments exceeded cash payments in the U.K. for the first time, as the use of banknotes and coins fell a substantial 15 percent. 

Mobile payment behaviors, biases examined in report

December 14, 2018

Simon-Kucher & Partners, a marketing consulting firm, has released "How Behavioral Science Can Unleash Digital Payments Adoption."

South Africa keeps up its affinity for cash, ATMs

December 14, 2018

With a variety of electronic payment options available, South Africans are still not close to calling it quits on cash. In fact, according to a report by…

Breaking Windows: Why FIs are abandoning the longtime OS for ATMs

by atm Atom — blogger, atmatom

A growing number of FIs are deciding to walk away from Windows-based ATMs. Some are questioning the wisdom of continuing to invest in a platform that appears…

Cardstream, Mastercard partner on digital payment options in UK

December 13, 2018

Cardstream, the largest independent provider of white label payment software in the U.K., has entered a partnership with Mastercard to provide digital payment…

Banks can increase deposits 16.5 percent with improved CX, study shows

December 13, 2018

U.S. retail banks can increase deposits up to 16.5 percent by improving elements of their customer experience, according to new analysis conducted by Kantar.

'Grandparent scam' adopts low-tech payoff — mailed cash

December 11, 2018

In 2018, the Consumer Sentinel Network of the Federal Trade Commission has seen a striking increase in the median dollar amount people 70 and over say they…

5 ways your LinkedIn profile could be holding you back

by Alicia Blanda — Chief Marketing Officer, Blanda Marketing & Public Relations

LinkedIn started as a basic networking and job search tool, but has become so popular that business-minded professionals use it regularly to build important…

Elavon partners with GeorgiaTech incubator program to support fintech innovation

December 7, 2018

Elavon, a global payments provider and subsidiary of U.S. Bancorp, has announced a three-year financial commitment to financial and payments technologies…

Digital channels claim greater share of holiday spending, Co-op data shows

December 7, 2018

Increasingly, credit and debit cardholders are completing their holiday shopping via digital channels and spending more money on experiences, according to a…

Brits download financial apps, but don’t use them

December 7, 2018

The U.K. is the third largest market in Europe for financial apps, increasing their download activity 19 percent since 2017. However, Brits are remarkably…

Metal payment cards preferred over plastic in consumer survey

December 6, 2018

That's according to a recent study by CompoSecure LLC, a provider of premium financial cards. In a survey commissioned by the company, 59 percent of consumers…

Open banking, fintechs and the shape of things to come

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

At the Bank Customer Experience Summit this fall in Chicago, Ryan Tuttle of Euromonitor International spoke with Tim Tang, director of enterprise solutions at…

Study sheds light on account overdraft effects, alternatives for banks, customers

December 4, 2018

Consumers tend to disregard potential consequences when they spend or withdraw from their checking account, due to impulsive spending habits. And because of…

Mobile payments users spend more, more often than consumers using traditional payments

December 4, 2018

Paying for consumer goods with a smartphone affects the overall transaction amount and frequency of purchases, according to new research co-written by a…