Americans mostly unfazed by face recognition tech

January 10, 2019

A national survey from the Center for Data Innovation reveals that only 1 in 4 Americans want the government to strictly limit facial recognition technology.

Cash access a problem for some Aussies as banks close branches, ATMs

January 9, 2019

The number of ATMs and bank branches in Australia has shrunk over the past two years as more Aussies turn to digital banking. 

Bank of America online CX rated 'exceptional' by JD Power

January 8, 2019

Marketing data and analytics company J.D. Power has introduced a website certification program to recognize brands that provide an exceptional online…

How digital signage can enhance the bank customer experience

by Debbie Wilson-DeWitt — Marketing Communications Manager, Visix, Inc.

Digital signage isn't just about delivering dazzling experiences; it's also about building a closer and more mutually beneficial relationship between the…

How financial institutions can build trust with digital signage

by Sean Matthews — President & CEO, Visix, Inc.

Consumers are most likely to trust a financial institution that provides them with reliable information and services in a timely fashion; digital signage can…

Cardless ATMs expand despite security risks

January 3, 2019

Cardless ATMs are on the rise, driven partially by the perception that they are safer to use than physical debit cards for withdrawing cash, according to…

Mercator report reveals most consumers prefer credit cards

January 3, 2019

Mercator Advisory Group recently discovered that 62 percent of U.S. households use credit cards and 46 percent prefer using them for in-store payments…

Retail spending jumps 5.1 percent Thanksgiving through Christmas

December 27, 2018

Thanksgiving-through-Christmas spending jumped 5.1 percent this year, exceeding $850 billion, marking the strongest growth in the last six years, according to…

Putting modern payment technologies to the test

Automated testing is an increasingly important consideration as payment providers, retailers and others expand the number of options available option to…

Consumers take holiday spending online

December 25, 2018

As of Dec. 19, U.S. consumers were on track to spend more online than ever before this holiday season, with an increase of 18.3 percent year-over-year expected…

USA Technologies, Pepsi distributor to expand cashless vending

December 25, 2018

USA Technologies Inc. has entered a new five-year agreement with Pepsi Cola of the Hudson Valley to upgrade cashless payment devices on 1,000 existing vending…

Crypto ATM installed base ekes out growth in 2018

December 25, 2018

Despite depressed cryptocurrency values (currently around $4,200; down from an all-time high near $20,000 last December), the number of cryptocurrency ATMs…

How biometrics will shape the future of mobile authentication

No longer the stuff of science fiction, biometrics technology is fast becoming a reality for today’s businesses and consumers. And it is poised to have a…

Weekly cash use falls in the US

December 20, 2018

Approximately 3 in 10 (29 percent) U.S. adults in a recent study by the nonprofit Pew Research Center said that, in a typical week, they made no cash…

Businesses must act to protect customer data

December 18, 2018

The Marriott data breach, which exposed 500 million guests' details over a four-year period, highlights the need for stronger identity proofing procedures and…

Payment card use grows worldwide, driven by government initiatives, consumer demand

December 18, 2018

The number of merchant outlets accepting card payments worldwide grew 13 percent in 2017 to reach 69.2 million by year-end, according to the RBR report, Global…

2018 Health of Cash study: US consumers value payment choice

Each year, the independent Health of Cash study sponsored by Cardtronics reveals that, in spite of advances in digital and mobile payment technology, cash…

Cashless payments rising fast in the UK

December 14, 2018

In 2018, cashless payments exceeded cash payments in the U.K. for the first time, as the use of banknotes and coins fell a substantial 15 percent. 

Mobile payment behaviors, biases examined in report

December 14, 2018

Simon-Kucher & Partners, a marketing consulting firm, has released "How Behavioral Science Can Unleash Digital Payments Adoption."

South Africa keeps up its affinity for cash, ATMs

December 14, 2018

With a variety of electronic payment options available, South Africans are still not close to calling it quits on cash. In fact, according to a report by…