7 must-see sessions at the ATM industry's biggest annual conference

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

With so much to see and only so much time, there are tough choices to be made about what to take in at this year's ATMIA U.S. conference. But while you're…

ICX Association looks to ‘elevate’ the state of customer experience with annual awards

January 13, 2017

Nomination deadline for the association's annual awards is March 15, 2017.

ATMIA, US Payments Forum team to offer EMV session at Orlando conference

December 29, 2016

The U.S. Payments Forum is partnering with the ATM Industry Association to present its third ATM EMV implementation workshop Feb. 14 at the ATMIA U.S.

Love at the ATM

The ATM is celebrated for its advanced capabilities — charitable donations, direct currency conversion, mobile phone top-up, bill pay and more. But…

Discounted rates for ATMIA US conference to run through Jan. 12

November 30, 2016

Early-bird registration continues through Jan. 12 for the ATM Industry Association 2017 U.S. Conference, set to take place Feb. 14-16 at Loews Sapphire Falls…

ATMIA announces dual anniversary celebrations for 2017

November 29, 2016

The ATM Industry Association has announced plans to celebrate its 20th anniversary during 2017. The celebration coincides with ATMIA events commemorating the…

2017: A big year for the ATM industry

by Mike Lee — CEO of the ATM Industry Association, ATM Industry Association

As we approach the 50th anniversary of the ATM and the 20th anniversary of the ATM Industry Association, both in 2017, there is plenty to celebrate and…

Adding value with fintech: What's in it for the customer?

At the BCX Summit, Darren Easton of CFSI explained that technology is only as great as its ability to prove to customers that their FI cares about their…

ATMIA report details EMV efforts on ATM industry's behalf

November 7, 2016

The ATM Industry Association is releasing a new report recapping its activities, progress and future planning on matters related to the ongoing EMV migration…

The 'ultimate bank customer experience': Are we there yet?

At the BCX Summit, CarrieAnne Cormier of Avidia Bank talked about the importance of serving customers with the right balance of high-tech and high-touch.

New guide offers information, advice on biometrics for ATMs

October 24, 2016

The ATM Industry Association has published a new industry guide, "ATM Biometric Security."

ATMIA publishes updated guide to ATM physical security

October 7, 2016

The ATM Industry Association has published the third edition of its guide, "Best Practices for ATM Physical Security," to include updates on methods for…

How Umpqua Bank answered the question, 'What business are we in?'

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

At last week's Bank Customer Experience Summit in Chicago, Brian Read explained why Umpqua's answer wasn't the obvious one.

Financial services trailblazers honored at Bank Customer Experience Summit

September 22, 2016

In conjunction with this week's Bank Customer Experience Summit, Networld Media Group recognized innovators in ATM and mobile technology during an awards…

Banking on customer experience

by Mike Lee — CEO of the ATM Industry Association, ATM Industry Association

ATM Industry Association CEO Mike Lee explains why he intends not to miss the 2016 Bank Customer Experience Summit this September in Chicago.

7 reasons why the Bank Customer Experience Summit should be on your fall travel calendar

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

If your business is about banking for people, not "consumers," here are several excellent reasons to register immediately for this September summit in Chicago.

ATMIA offers free download of report on Operation Choke Point

August 10, 2016

ATM Industry Association members and nonmembers alike may now download the rereleased report, "Operation Choke Point: An ATM Industry Update."

ATM Security Association offers intelligence on cash cassette security

July 28, 2016

The ATM Security Association has announced the release of a new white paper on the topic of ATM cash cassette security. 

Vantiv endorsed by California Bankers Association

July 22, 2016

Vantiv Inc., a provider of payment processing services and solutions, has been chosen by the California Bankers Association as its sole endorsed EFT processing…

ATMIA appoints director for fast-growing Indian ATM market

July 22, 2016

The ATM Industry Association has appointed Andrew Dean to manage ATMIA India, the organization's newest chapter.