Bank branches test service-stretching technologies

May 15, 2012

The Wall Street Journal is the latest to note the changing bank branch landscape. In a story yesterday, the Journal took a look at "the latest technological…

Fiserv announces new contracts

May 10, 2012

Fiserv, a provider of financial service- and business-driven technology solutions for credit unions, has announced two business agreements.

Bluepoint Solutions reports continued growth

May 4, 2012

Bluepoint Solutions, a provider of remote deposit capture, item processing and enterprise content management solutions, announced a substantial year-over-year…

Revved and ready: deposit automation ATMs

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

As the banking majors and manufacturers refine and roll out, smaller FIs consider costs and the competitive edge.

Co-op Financial Services, Diebold to test two-way video for ATMs

May 2, 2012

Co-op Financial Services, a provider of access and convenience products for credit unions, is partnering with Diebold Inc. to test two-way video member service…

How to achieve success with deposit automation ATMs

Webinar attendees learn how a well-executed plan can transform the customer experience and benefit the FI.

NCR helps small FIs with expanded range of solutions

April 20, 2012

NCR Corp. has announced the launch of an expanded suite of managed services tailored to community banks and credit unions.

ATMs and the unbanked: an emerging convergence

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Un- and underbanked Americans pay $45 billion a year in fees; the ATM industry is figuring out how to claim its share.

NCR expands INETCO partner agreement

April 17, 2012

NCR Corporation today announced that the Inetco Insight transaction monitoring solution will be made available through NCR's worldwide network of channel…

ATM Marketplace releases '2012 ATM Software Trends and Analysis'

A 42 percent increase in industry participation yields the most information-rich report to date.

Open Solutions certifies Burroughs SmartCash currency recycler

April 16, 2012

Open Solutions Inc., a provider of technology to community-based financial institutions, announced today certification of the Burroughs SmartCash currency…

Portlogic offers ATM card-issuing kiosks

April 13, 2012

Banking kiosks that allow users to complete applications for loans, Visa cards, insurance products and other financial services are now available from…

BNZ adds NCR Predictive Services to increase ATM uptime

April 12, 2012

NCR Corporation announced that Bank of New Zealand, has deployed NCR Predictive Services across its ATM network. The service will help BNZ anticipate machine…

Nexxo debuts 'Bank-in-a-Box' ATM

April 12, 2012

"Bank-in-a-Box" from Nexxo Financial Corp. received kudos last month when the multifunction, multichannel K3000 ATM made its debut at ATMIA US 2012, CFSA 201…

Webinar explores opportunities for slashing cash-handling costs

Cash won't be going away anytime soon, but a fair amount of the handling costs could be.

Ukrainian bank rethinks IT outsourcing

March 29, 2012

OpenWay, a multiregional card management and channel banking software vendor, today announced that Ukraine's Oschadbank has brought its card management and…

How far can we see?

by Richard Buckle — Founder and CEO, Pyalla Technologies, LLC

Since writing my last post, “Behind the scenes …”, I have had a number of discussions following my suggestion of how the inner workings of an ATM may be headed…

It's complicated: New ATM services raise complexity along with opportunity

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

As operators add new services at the ATM, transaction monitoring can help them continue to meet high customer expectations.

A next-gen ATM for an evolving industry

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Changes occurring in the ATM industry today may seem more evolutionary than revolutionary. The industry's most recent advances give the impression of being…

He just wanted his $1

March 20, 2012

A Palm Beach man has finally been driven to file a police report because he says an ATM shorted him $1 on a cash deposit, a news item at the…