Retail banks will spend $118B on IT in 2013, Ovum says

February 12, 2013

Retail banks worldwide will increase their IT spending by 3.4 percent this year — to a total of $118.6 billion. Industry analysts at Ovum predict that spending…

4 things banks should be spending their money on in 2013

by Richard McMurdo — Principal Consultant, Talaris

As we were finishing a lunch meeting the other day, the bank executive I was with laid down a challenge. He said, "Richard, my cab will be here in five…

Axis Bank completes installation of 500 cash-deposit machines

February 6, 2013

Axis Bank, an Indian private-sector FI, has marked the installation of 500 cash-deposit ATM at branches in more than 300 cities across India. For the first…

ATM & Mobile Executive Summit: essential insights into the future of cash and payments

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Executive event will assemble industry experts to discuss the interlinked future of cash, ATMs and mobile technology.

SAP, Wincor solution lets banks test front-office application before installing it

January 31, 2013

Wincor Nixdorf has announced a new solution that surmounts the problem of validating a front-office application before it is installed. The solution, developed…

6 CUs select Fiserv account processing solution

January 28, 2013

Financial services technology company Fiserv Inc. has announced the signing of six credit unions to use the company's OnCU account processing platform, as well…

Broadway Bank expands relationship with Fiserv

January 25, 2013

San Antonio, Texas-based Broadway Bank, a $2.8 billion institution, is extending and expanding its relationship with financial services technology provider…

Love those machines!

by Richard Buckle — Founder and CEO, Pyalla Technologies, LLC

It was a big weekend of football here in America, but for me the most interesting story was one that followed the games: that week's edition of "60 Minutes,…

Sussex County FCU adds ARCA cash recyclers systemwide

January 15, 2013

Sussex County Federal Credit Union, a Seaford, Del.-based FI with $252 million in assets and nearly 15,000 members, has outfitted all of its locations with…

Fiserv acquires rival financial technologies provider Open Solutions

January 15, 2013

If you can't beat 'em, buy 'em. Fiserv Inc. announced late yesterday that it has purchased rival financial services technology provider Open Solutions.

AZ FI opts for ARCA cash recyclers

January 8, 2013

National Bank of Arizona, a Tucson, Ariz.-based FI with $4.5 billion in assets, has installed ARCA CM18 cash recyclers at two of its branches in Tucson and…

The rise of the 'light' bank branch

by Richard McMurdo — Principal Consultant, Talaris

In a recent article about what we can expect from branch banking in 2013, I predicted the rise of the 'light' bank branch. It's something that I thought was…

Self-service ATMs help shape a new branch service philosophy

When University Federal Credit Union decided it was time to reinvent their branch model, they worked with the branch transformations group at Diebold…

Gallery: A new branch model built around self-service banking solutions

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

A cost-efficient new concept features "assisted self-service" ATMs and "universal" banking representatives.

Bank-Fund Staff FCU deploys ARCA cash recyclers

December 18, 2012

Bank-Fund Staff Federal Credit Union ($3.3 billion in assets), a 70,000-member FI serving employees of the World Bank Group and the International Monetary…

The modern-day ATM turns 40

December 11, 2012

Used to be, it just seemed like you spent four decades waiting at the ATM for a transaction to go through. But now it really has been 40 years. On this day in…

The ATM is the bank!

by Richard Buckle — Founder and CEO, Pyalla Technologies, LLC

A couple of stories posted to this site of late have caught my attention. And after a fashion, they surprised me. Not because of the technology they describe…

myGift presents an ATM-dispensed prepaid with a multi-brand approach

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

New prepaid gift card from Better ATM Services leverages brand power and buyer convenience.

In the UK, charity starts at the ATM. Sometimes.

November 27, 2012

The planned rollout of a program to let Brits do good at the ATM by donating to charities is doing — not so good.

Self-service banking continues to expand at Chase

November 26, 2012

A Chase Bank branch in Chicago recently installed self-service banking kiosks, joining the 99 other locations nationwide that have machines. Chase has more…