Banks funneling more funds into mobile banking tech

August 1, 2014

A monthly poll finds that 68 percent of banks are upping the budget for the mobile channel and 28 percent are striving to offer customers an omnichannel…

TD Bank serves up a memorable, multichannel 'thank you' to customers

July 29, 2014

In addition to phone, online and branch giveaways, the FI created some spectacular surprises for selected customers at the 'automated thanking machine.'

CU24 extends ATM access to 5 new FIs serving 84K members

July 29, 2014

Members of the five new participating institutions will have access to the largest credit union-owned ATM network in the United States.

Texas FI aims to transform branch transactions with touchscreen solution

July 28, 2014

A new dynamic touchscreen and custom pressure pad solution modernizes and speeds noncash branch transactions at San Antonio Federal Credit Union.

Connecticut bank looks to build on success of interactive teller technology

July 25, 2014

The positive response by customers to the bank's implementation of video teller technology has prompted Ion bank to add four more units.

Brazilian banks to improve availability of off-us ATMs

July 25, 2014

The new agreement among Brazilian FIs will improve ATM access for travelers attending the 2016 Olympics in Rio de Janiero.

New processing center equips Russian FI for rapid expansion

July 24, 2014

Russlavbank can now launch new products in a matter of days and tailor its products for individuals or groups, assisted by an open system platform from BPC…

How will the ATM industry keep up with escalating fraud?

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Execs from Wincor and Diebold explain how a global ATM security association will help make the response to criminal exploits faster and more efficient.

Compass Plus wraps first phase of ATM switch, processing migration for major Indonesian bank

July 21, 2014

The project for Bank Tabungan Pensiunan Nasional marks the entry of the payments software and services provider into the Indonesian market.

Nigerian FIs turn to third-party providers to control rising ATM costs

July 21, 2014

The rising cost of delivering on consumer demands for efficiency is causing an increasing number of banks to outsource ATM deployment and fleet management.

Euro- and pound-dispensing ATMs installed across London Underground

July 18, 2014

Transport for London and Raphaels Bank have partnered to outfit 70 sites across the London Underground with ATMs that dispense both pounds and euros.

Vantiv expands presence in Northeast through venture with People's United Bank

July 18, 2014

The new People's United Merchant Services combines the FI's strong reputation and broad access to commercial merchants with Vantiv's payments expertise…

Big data for debit: Marketing tool or money pit?

July 18, 2014

A new research note answers questions asked by retail bankers and debit issuers who wonder whether - and how - they can benefit from big data analytics.

With ATMs, meet boomers where they live, millennials where they work

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

With ATMs acting more like branches and branches acting more like oversized ATM vestibules with live bankers, the industry finally has the agility to serve…

Texas FI teams with Diebold for branch transformation initiative

July 16, 2014

Guaranty Bank & Trust of Mount Pleasant, Texas, has adopted advanced solutions from Diebold Inc. to support its branch transformation strategy as the FI…

It's not an ATM. It's another branch.

by Rebecca Hellmann — Marketing and Sales Coordinator, Welch ATM

It might be time to start considering your individual ATMs as mini-branches and to begin thinking about how to deliver an experience befitting of their…

SafenSoft, AK BARS Bank create Russia's first PCI DSS-compliant ATM network

July 15, 2014

AK BARS Bank and Safensoft have announced the recent completion of PCI DSS recertification at the bank using SafenSoft information security solutions.

FCU adds RDC as component of customer self-service strategy

July 15, 2014

FedChoice FCU, a federal employees credit union serving nearly 25,000 members, has implemented QwikDeposit ToGo from Bluepoint Solutions for mobile remote…

Consumers' real-world cost of cash: A defining moment for ATM deployers and merchants

Many IADs believe it's a race to zero in terms of fees, but the true opportunity is to shift ATM transactional costs from the consumer to the marketers trying…

Brazil's Bradesco piloting technology give customers immediate access to deposited cash

July 14, 2014

Bradesco, one of the largest financial institutions in Brazil, will begin piloting new technology from NCR Corp. that allows immediate accountholder credit for…