Texas FI leverages ATM outsourcing to grow its brand

April 9, 2014

Commercial Bank of Texas, a community bank with $530 million in assets, is moving into the north Texas market — without the usual expense that accompanies an…

Long Island FI extends footprint to NYC with branding deal

April 8, 2014

Long Island, N.Y.-based Bridgehampton National Bank has announced the expansion of its ATM network to include 20 BNB-branded ATMs operated by Welch ATM. The…

Westpac, UnionPay enter ATM agreement

April 7, 2014

Australian bank Westpac and Chinese bankcard provider UnionPay have announced an agreement that will allow UnionPay cardholders access to Westpac ATMs.

Survey: Bankers say nearly half of customer accounts have been compromised

April 3, 2014

A recent survey of bank executives by ACI Worldwide offers an indication of the scale of card fraud in the U.S. — and the steps that FIs are taking in response.

Diebold to help Russian FI integrate acquired ATMs

April 3, 2014

Recently, Moscow-based Alfa-Bank acquired assets of Master Bank, a mid-sized Moscow bank, including its ATMs. Now the FI is in the process of incorporating…

Texas bank to go 24/7 with video teller service

April 3, 2014

Two of the markets served by FirstCapital Bank of Texas are heavily vested in the energy and health care industries — both reliant on round-the-clock shift…

Jordanian FI updates payment processing, reaps benefits

April 3, 2014

In 2012, Jordan Kuwait Bank decided to replace its legacy payments solution to advance its ambitious growth plans — including the eventual expansion of its ATM…

Philippines central bank pushes for ATM network merger

April 3, 2014

The Bangko Sentral ng Pilipinas, the Philippines apex bank, is strongly encouraging the country's three major ATM networks to consider becoming one. Greater…

Hampton Roads Bankshares adds auto-deposit ATMs, outsources fleet services

April 2, 2014

Bank holding company Hampton Roads Bankshares Inc. has retained Diebold Inc. to provide a variety of outsourced ATM channel management services. The bank has…

Committee finalizes recommendations for ATM security in India

April 1, 2014

Following the brutal attack last November by a machete-wielding robber on a woman using an ATM, the Indian banking system continues to investigate ways to make…

To increase positive brand image, eliminate negative impressions at the ATM

by Rebecca Hellmann — Marketing and Sales Coordinator, Welch ATM

In the Internet age, negative comments and reviews can go viral in the worst possible sense. Companies scramble to "clean up" customer service issues and draft…

Glory extends UW series banknote sorter range

March 27, 2014

Cash management solutions provider Glory has introduced two new models in its UW range. The 12-pocket UW-700 and 16-pocket UW-800 address the needs of…

Why Banks and Credit Unions Should Outsource Their ATM Back-Office

ATM program management is costly and complicated, yet it isn't a core business for financial institutions that deploy ATMs as part of their customer…

Presented by Cash Connect

The interactive ATM: 'It requires a new way of thinking'

An Atlanta banker says realizing new efficiencies from an interactive teller device requires a new operational mindset.

Fed study documents rise of mobile banking

Study finds that ATMs still rank high among banking channels, but the impact of mobile on service delivery is growing.

US Bank e-payment kiosk lets businesses collect funds on the spot

March 26, 2014

A new e-payments kiosk service from U.S. Bank Global Treasury Management allows utilities, government entities, nonprofits and other businesses to collect…

It's go time. Are your techs ready?

by Mark Smith — VP of Financial Solutions, Kahuna ATM Solutions

This year will be remembered for the number of ATM upgrades and replacements that occurred as a result of the migration from Windows XP to Windows 7. But this…

Appeals court upholds Federal Reserve's 21-cent debit card swipe fee cap

March 21, 2014

A federal appeals court has today handed down a ruling in a back-and-forth drama that grew out of the 2010 Dodd-Frank Consumer Protection and Wall Street…

Wheeled rent-a-branch offers Indian FIs an option for fast expansion

March 21, 2014

In India, the rush is on to expand banking services to unbanked rural villages. And one company is looking to cash in by helping FIs to roll out services to…

'Mitigate fraud, or else,' CBN says

March 21, 2014

The Central Bank of Nigeria has advised the nation's retail FIs that they must implement measures to mitigate a rising tide of ATM fraud or face sanctions.