City National Bank to go cardless at major metro ATMs

October 4, 2013

FIS and City National Bank, an FI with 27.4 billion in assets, have announced an agreement to pilot FIS Cardless Cash Access at City National ATMs in Los…

Use of bio ID yields savings, award for Argentine bank

October 2, 2013

Argentina's largest private bank, Banco Supervielle, has won a FELABAN Financial Innovation Award for a biometric identification project that facilitates the…

For BofA banking centers, it's a new generation

October 2, 2013

Bank of America has launched a new generation of "express" banking centers that cater to the customer's desire for convenience. These facilities offer a more…

Diebold research: Consumers expect more from FIs

October 2, 2013

Customers of financial institutions want more advanced technologies and more personalized, secure and convenient service, according to new research from…

Study: Vantiv profiles the 'omniconsumer' of the future

October 1, 2013

Payment processing services provider Vantiv Inc. has released a new primary research study on the impact of omnicommerce and mobile banking trends on consumers…

Seven Bank's FCTI subsidiary closes on purchase of Global Axcess ATM business

September 30, 2013

Tokyo-based Seven Bank Ltd. has announced that it has completed its purchase of the ATM business of Florida-based Global Axcess Corp. The transaction was…

Average ATM fees rise in US, but not by much

September 30, 2013

The average cost to U.S. consumers for getting cash outside of their ATM network is $4.13 — a new high, and a 2 percent increase over last year, according to…

McAfee expects mobile malware to double during 2013

Emerging ATM-mobile capabilities rely on consumers' trust in banks, so protection from mobile banking malware is job one.

CU-owned collaborative launches CU-driven mobile wallet

September 27, 2013

CU Wallet, a collaborative credit union-owned and -directed mobile payments technology provider, is launching a "credit union-centric" mobile wallet…

ATM use provides insights into future deployment potential

by Dominic Hirsch — manager, Retail Banking Research

The recent publication of RBR's annual survey of the global ATM market provides a timely opportunity to examine the state of the ATM industry. The headline…

OCCU service center goes next-gen with Diebold

September 19, 2013

Diebold Inc. and Co-op Financial Services are helping Oregon Community Credit Union extend self-service deposit automation technology to its members — as well…

Infosys intros Finacle 11E 'advanced universal solution' for banking transformation

September 18, 2013

Infosys has announced the launch of Finacle 11E, an advanced universal banking solution whose enterprise component-based approach helps banks modernize their…

Nearly half of Wells Fargo ATM transactions now receipt-free

September 17, 2013

Wells Fargo reports that every minute, 475 receipts are not printed at its ATMs. Since the $1.4 trillion-in-assets FI started offering paperless transactions…

Converging channels, emerging opportunities

The secret is to let consumers interact with their bank with as few restrictions as possible.

Covera, UsNet intro shared ATM, branching program in NY

September 16, 2013

Covera and Universal Sharing Network have partered with Co-op to complete the first New York credit union implementation of Co-op NextGen ATM, said a news…

PNC branches out - in a small way

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Pint-sized PNC branch could play a big role in helping determine what sites and services work for customers.

S Africa's FNB to install 1,250 NCR SelfServ 4 units

September 12, 2013

FNB, South Africa's oldest bank and one of its largest, is automating routine banking transactions with 1,250 SelfServ 4 units from NCR Corp. FNB has branded…

Fiserv reconciliation solution earns 14th consecutive SWIFT certification

September 12, 2013

Financial services tech provider Fiserv has received the 2013 SWIFT "Certified Application for Reconciliation" label for the company's Accurate Reconciliation…

ICICI launches Asia's first credit card with online transaction authenticator

September 12, 2013

ICICI Bank Limited, India's largest private sector FI, has debuted the ICICI Bank Carbon credit card with Visa CodeSure. In addition to an EMV chip, the card…

Mobile payments study kicks off 2013 research series on consumer payment, banking trends

September 12, 2013

Mercator Advisory Group has released the first of eight studies in its CustomerMonitor Survey Series 2013 Insight reports — "Mobile Payments 2013: Young Adults…