Bill pay innovation key to keeping consumers happy

by Dan Kramer — Senior Vice President, Marketing & Merchant Servic, SHAZAM

As mobile bill payment use continues to surge among American consumers, financial institutions and billers need to innovate in terms of their billing software…

EMV and the ATM industry: Moving the rock uphill

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Migration to EMV is a Sisyphian task; Sisyphus would probably rather just push his boulder up a mountain.

Texas CU turns over ATM fleet management to Dolphin Debit

April 22, 2014

Community Resource Credit Union of Baytown, Texas, a $320 million CU serving 20,000 active debit cardholders, has entered into a multi-year agreement with…

Cash recycling transforms branch processes for Top 10 FCU

April 22, 2014

Security Service Federal Credit Union, one of the largest CUs in the United States, was looking to reduce branch inefficiencies while improving both security…

Canadian branding deal unites CIBC, Pioneer Energy, Cardtronics

April 22, 2014

Cardtronics Canada Ltd. and Canadian bank CIBC have entered an ATM branding agreement that will offer CIBC customers fee-free access to cash at more than 10…

U.S. Bank completes fleet-wide ATM upgrade

April 22, 2014

U.S. Bank has announced the completion of a major upgrade to its 5,000-ATM fleet in an overall strategy to implement new technology and machine enhancements.

From bail bonds to bollards: The value of ATM advertising

Opportunities abound, on-screen and off-, to increase the value of an ATM placement through advertising.

ATM transaction tax 'highway robbery,' Jamaicans say

April 21, 2014

"Very, very upset" is the general feeling among Jamaicans about a new ATM transaction tax announced last Thursday. The levy will go into effect June 1.

Colorado FI opens a new market with a new branch model

April 18, 2014

Glenwood Springs, Colo.-based Alpine Bank has expanded into a new market with a new branch model. The FI's recently opened location at Denver's Union Station…

Lloyds goes next-gen with 1200-ATM upgrade

April 17, 2014

Lloyds Banking Group has completed an upgrade of more than 1,200 ATMs in the U.K. New NCR SelfServ cash dispense and cash deposit units replaced legacy ATMs…

Study: How customers see the branch (and what they want from it)

April 17, 2014

Overall, consumers are visiting bank branches less often than they used to (in a survey, 46 percent said they visit a branch more than once a month, down from…

The ATM isn't dying, it's being transformed

'Kicked the bucket? Shuffled off the mortal coil? Joined the choir invisible?' Not the essential, adaptable ATM. 

First Data, Bank of the West deepen ties

April 16, 2014

Payments technology and services provider First Data has announced the expansion of its relationship with $65 billion-asset Bank of the West. The company will…

PAI, Ventura County CU partner to brand ATMs in Rite Aid stores

April 16, 2014

Retail ATM provider Payment Alliance International and Ventura, Calif.-based Ventura County Credit Union have entered an agreement that will place VCCU's brand…

Community FI's ATM network goes statewide in one fell swoop

April 14, 2014

Indianapolis-based Salin Bank has partnered with the Alliance One ATM Network, expanding fee-free ATM access to Salin customers across the state.

Qatar Islamic Bank, NCR team up to fight fraud

April 14, 2014

Qatar Islamic Bank, the largest Shari'a-compliant bank in Qatar, is adding new anti-skimming solutions to its ATMs and bolstering IT security to defend against…

Cummins Allison JetScan iFX certified by VSoft

April 11, 2014

Cummins Allison has announced that its JetScan iFX cash, check and document scanner is now certified on the VSoft Branch Capture solution. The certification…

Self-service grows as consumers look to bank when and where it’s convenient

by Terry Dooley — SVP & CIO, ITS, Inc

Consumer use of alternative, convenient, self-service and ATM channels is on the rise.

Everyone is right; everything is wrong!

by Richard Buckle — Founder and CEO, Pyalla Technologies, LLC

A quick scan of blog posts and feature stories of late would have even the most optimistic of us start wondering if indeed the glass is half empty. I can't…

ATM benchmarking: The business of growing a business

The ATM Industry Association and Value Partners unveiled the second edition of the organizations' Benchmarking Study and Industry Report. Francesco Burelli…