Bank / Credit Union News & Media
Are cash and prepaids the key to helping customers budget ... and keeping them loyal?
by Rebecca Hellmann — Marketing and Sales Coordinator, Welch ATM
A 2014 consumer financial literacy survey from Harris Poll notes that only 39 percent of U.S. adults are keeping a budget or tracking their spending. A…
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On the Radar: The full-service self-service ATM
by Suzanne Cluckey — Owner, Suzanne Cluckey Communications
Tablet-based assisted teller technology can help an FI add warmth to customer interaction, consultancy says.
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Cash is vital to disaster recovery: How IADs can help
by Mark Smith — VP of Financial Solutions, Kahuna ATM Solutions
I grew up in the Deep South where hurricanes are always worrisome this time of year. Everything heats up and the deluge begins — unpredictable, but certain.
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The tipping point for polymer banknotes
Is it possible that we have reached the tipping point for polymer banknotes? A recent article in the Central Banking Journal suggests that, with the…
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Cooperative Group ATMs face eviction from UK supermarkets
May 16, 2014
There’s not much cooperation going on between Cooperative Group supermarkets and bank branches in the U.K.
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IT spending projected to rise to meet consumer expectations
by Dan Kramer — Senior Vice President, Marketing & Merchant Servic, SHAZAM
Retail financial institution IT spending is predicted to hit $152 billion worldwide by 2018. Specifically, retail FIs are looking to boost their online and…
read nowATM market serving Africa’s largest economy suffers six years of stagnation
May 15, 2014
Missteps and reversals in regulatory policy have sent a once-burgeoning ATM market into a state of intertia since 2008, a situation that does not bode well for…
read nowMoneyGram initiates ‘Cash to ATM’ in Bulgaria
May 15, 2014
Money transfer service MoneyGram and Bulgaria's DSK Bank have teamed up to introduce a "Cash to ATM" service that lets the bank's debit cardholders receive…
read nowNCR to help Swedbank apply multichannel strategy across Baltics
May 15, 2014
Stockholm-based Swedbank and NCR Corp. are extending their 20-year relationship as the two team up to extend the FI’s multichannel banking strategy across…
read nowStudy: Profiling the South American ATM landscape
May 15, 2014
In developed markets, bank customers are turning to alternative channels to complete transactions they used to conduct at a branch. But in South America, the…
read nowFirstMerit Bank kicks off branch network optimization project
May 14, 2014
FirstMerit Bank N.A. has retained Diebold Inc. to carry out an assessment of branch and self-service networks in selected markets. Diebold Advisory Service…
read nowApple FCU refurbs its ATM fleet with new software, features
May 9, 2014
Fairfax, Va.-based Apple Federal Credit Union has joined the ranks of FIs migrating to Windows 7. Along with its operating system update, the FCU will add new…
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A branch too far …
by Richard Buckle — Founder and CEO, Pyalla Technologies, LLC
Of late I have been in discussions with vendors engaged in providing security solutions, and the image that has kept coming up is that of castles. The…
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Instant card reissuance valuable in a world where real-time reigns
by Jim Ghiglieri — Senior Vice President, Corporate Communications, SHAZAM
In light of recent retail data breaches affecting millions of consumers, the logistics of card reissuance has come to the forefront for many financial…
read nowAnother Aussie bank goes cardless at the ATM
May 2, 2014
Not to be outdone by its rival Commonwealth Bank of Australia, Westpac Australia has announced plans to launch cardless ATM capability. CommBank unveiled its…
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Card evolution: A bridge between plastic cards and mobile phones
by Kevin Christensen — Vice President, Audit, SHAZAM
Among the hundreds of new payment technologies popping up around the world, one in particular has caught my eye. Called Coin, it's a single plastic card that…
read nowResearch: Strategies for transforming the branch channel
April 30, 2014
Branch reinvention has been underway for some time, but has accelerated recently as financial institutions seek ways to improve branch efficiencies and…
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6 questions every FI should ask about branch transformation
by Terrina Rishel — CEO, ATM Authority, LLC
Over the last few decades, we have watched technology disrupt many industries — requiring them to change rapidly or risk becoming obsolete. When new technology…
read nowKenya expects to be 70% EMV-compliant by month end
April 28, 2014
Last year Kenya's banking industry adopted the EMV standard for payments cards and set about implementing the plan in a phased program. Adhering to the plan…
read nowCrash and grab. Rip and replace. What's with all the violence?
by Richard Buckle — Founder and CEO, Pyalla Technologies, LLC
Skimming the posts and features of the past few days, the headline "Gone in 60 seconds" proved just too tempting to ignore. As someone who likes cars a lot and…
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