Cashiers promoted to 'community bankers' with new Barclays branch model

July 14, 2014

Barclays has announced that it will promote more than 6,500 branch staff from the role of teller (or "cashier," as the FI calls them) to that of "community…

Bankers on the frontlines of cyber defense

Today, firewalls, encryption, antivirus software and cloud providers are just as important to a bank’s security as armed guards, security cameras and steel…

Could Apple or Google smash the banks?

Tech giants don't need to compete head-to-head with traditional banks and payment networks — they can simply innovate around them.

Chicago bank goes all-digital with new debit/ATM account

July 10, 2014

The Visa-branded account offers an array of largely free electronic services — bill pay, e-statements, person-to-person money transfers and 70,00…

Why do consumers hate ATM fees so much?

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

It might be because they don't have a clue where the money goes ... and nobody's taken the time to educate them.

Bank kiosks expand ATM services with face-to-face interaction

July 9, 2014

Citizens Bank of Edmond in Edmond, Okla., has become the first community branch in the nation to put a face to electronic banking with direct video links at…

Dual-bin collection expands Cummins Allison self-service coin counter options

July 9, 2014

Cummins Allison, a provider of ATMs and coin, currency and check processing technology, has expanded its Money Machine 2 self-service coin counter options with…

NCR marks first European deployment of Interactive Banker

July 9, 2014

Banca Popolare di Bari, one of Italy’s largest banks, has tapped NCR Corp. to help implement the bank's vision for a ‘branch of the future.’ This includes the…

Barclays Botswana aims for 'go-to bank' status with next-gen ATMs

July 8, 2014

The new ATMs will enable branch transactions beyond traditional banking hours, as well as nontraditional services such as bill payment, funds transfer, mobile…

Diebold, Wincor partner to launch global ATM security association

July 8, 2014

The association will share information to aid in the rapid implementation of countermeasures to ATM security threats. Membership is open to institutional…

Banks in Brazil, Russia, Italy are those most often attacked by malware

July 8, 2014

For the reporting period of April 19 to May 19, financial institutions in Brazil, Russia and Italy claimed the dubious honor or being most often attacked by…

Huawei claims vast majority of China's video teller market

July 2, 2014

The Chinese telecommunications giant plans to further cement its leading position with enormous growth in the sector this year.

State Bank of India to add up to 5K ATMs this fiscal year

July 2, 2014

The State Bank of India announced this week that it will deploy 3,000 to 5,000 additional ATMs in its current fiscal year. The bank hopes the new installations…

Survey participants wanted for mobile-ATM integration study

July 2, 2014

ATM Marketplace is seeking participants from the banking industry to participate in an online survey on the subject of mobile/ATM Integration. The survey is…

Diebold self-service underpins transformed branch for Bellco CU

July 2, 2014

Bellco Credit Union of Greenwood, Colo., is one of the state's largest financial institutions, with more than $2.4 billion in assets. The FI serves more than…

NatWest, RBS allocate $1.7B to improve digital services, ATM access

June 30, 2014

Funds will be used to enhance mobile and online banking, upgrade branch technology, and improve access to cash, with the addition of nearly 100 new ATMs.

5 criteria for effective case management

As fraudulent activity rises, so does the need for systems that can identify, isolate and interrupt it.

Video teller machines: The future of community banking?

Some community financial institutions around the U.S. are looking to a new technology to steer customers to lower-cost delivery channels. As FIs continue to…

4 FIs; 4 pathways to core conversion

June 26, 2014

Recently Fiserv teamed up with four credit union clients on new core processing solutions — every one of them taking a different approach.

PAI, OnPoint Community CU strike branding deal covering Oregon ATMs

June 26, 2014

Payment Alliance International, a provider of retail ATM solutions, and OnPoint Community Credit Union, the largest CU in Oregon, have announced an agreement…