Study: FI customer trust hinges on protection from fraud

August 27, 2013

In its 2012 report, "Confidence in Banks," Gallup said consumer confidence in U.S. banks hit a record low of 21 percent last year. The percentage of Americans…

Co-op buys stake in financial services software firm

August 27, 2013

Co-op Financial Services is purchasing a minority stake in Finivation, a provider of systems integration and software development for credit unions and…

ATMIA publishes best practices for preventing explosive attacks on ATMs

August 27, 2013

The ATM Industry Association has announced the publication of a best practices manual designed to help ATM owners prevent gas and explosive attacks on their…

Fiserv touts new tablet banking solution

August 27, 2013

Fiserv Inc., which provides financial services technology solutions, has launched a turnkey application service provider solution for iPads and iPad minis. The…

FI big data firm is named a standout

August 26, 2013

IQR Consulting, specialists in helping FIs craft more efficient campaigns by analyzing consumer data in payment portfolios — including ATM and debit — has been…

China's largest ATM co-op orders 500 NCR machines

August 22, 2013

NCR Corp. has won an order for more than 500 units from ATMU Technology Co. Ltd., the largest ATM cooperation operator and service provider in China. The order…

Flite plan: Launching a new ATM business model (part I)

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

The founder of an ATM industry startup talks about what it takes to get the business off the ground.

Fast-growing Capital Bank taps Diebold for new ATM fleet

August 20, 2013

Capital Bank, a regional FI in the Southeast U.S., has partnered with Diebold Inc. to standardize its ATMs and support services. Diebold has installed 17…

Crowdfunding: A must-have for FIs?

by Dan Kramer — Senior Vice President, Marketing & Merchant Servic, SHAZAM

In a recently released report, economists argue that the financial industry is facing a dramatic transformation due to increased online and mobile device…

Texas CU undertakes major ATM fleet expansion

August 19, 2013

Texas Trust Credit Union is expanding its ATM presence by nearly 75 percent, adding 11 new locations to its current 15. The North Texas CU is partnering with…

Survey IDs ACH and wire fraud as growing threats

by Terry Dooley — SVP & CIO, ITS, Inc

The Information Security Media Grouprecently announced the results of its 2013 "Faces of Fraud" study. The study focused on the most common fraud schemes…

Diebold gives ATMs a makeover at LGE CCU

August 16, 2013

Diebold Inc. and Cash Transactions LLC, a Diebold certified dealer, are helping LGE Community Credit Union transform its branches to achieve more efficient…

Small FIs act big with interactive teller capability (video)

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

NCR technology allows CUs, community banks and regionals scale up quickly and affordably.

Spanish FI puts the bank on the bus

August 15, 2013

In 2012, in the midst of financial collapse, the Spanish banking industry closed 1,963 — 5 percent — of all branches, leaving some towns with no bank access at…

DPAs will challenge traditional business models

by Terry Dooley — SVP & CIO, ITS, Inc

According to a recent Gartner report, device-based applications —  also known as digital payment advisors — that recommend the most appropriate payment product…

Kearny FSB opts for Fiserv account processing solution

August 14, 2013

Fiserv Inc., a provider of financial services technologies, has announced that Kearny Federal Savings Bank of Fairfield, N.J., will use the company's Premier…

Diebold delivers customized ATM solution for Wash. CU

August 9, 2013

Diebold Inc. is delivering customized ATMs designed to complement the contemporary environment of a new Lacamas Community Credit Union branch in Vancouver…

Mobile ATMs to the rescue

by Mark Smith — VP of Financial Solutions, Kahuna ATM Solutions

This has been one of the strangest and most devastating years for weather in the U.S. No matter where you live, you've been affected by extreme elements.

Diebold brings increased efficiency to UFCU ATM operations

August 8, 2013

Diebold Inc. is simplifying management and maintenance of more than 100 Opteva ATMs for University Federal Credit Union. The company has announced that it will…

Solving the brand puzzle: A conversation with the author of 'The Brand Book'

If you have customers, you have a brand image. Is yours getting the right message across?